Shoes arrived in good time and are comfortable. But their size 11 is too long, they’re more like 13. All the links on the emails they sent don’t work and the website “server cannot be found”. They’ve... See more
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I love these shoes, first time buyer & im sure I will be ordering again. I did purchase a 5 1/2 size but realize I didn’t need to allow for skipiness in the quality /sizing & wish I’d bought a size 5.... See more
Product was delivered in reasonable time frame. The barefoot shoes took a little time to get used to them. The sole has a little too much grip when doing chi gung and tai chi but excellent for walk... See more
I recently reviewed these trainers and checked out my review on Trust pilot when it was published. In doing so I came across some negative reviews with some reviewers suggesting that the good reviews... See more
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Hasn’t replied to negative reviews
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Promote communication service though…
Prompt communication service though just need to scale down on Time consuming Email dialogs and be more overstanding of customers requirements.
Very swift and helpful with responses!
Good shoes for my feet
Good shoes for my feet, I now have an outdoor pair as well as an indoor.
The shoes arrived in good time
The shoes arrived in good time. I don't wear socks with them they hurt me slightly at the back. Have had good experience with contacting customer services.
Great customer service to resolve a delivery issue
My delivery was messed up by the postal service used, but Purestep were very responsive and sent out another pair of shoes for me straight away.
Great customer service and I have now received the replacement pair.
I am very happy with my shoes.
I am very happy with my shoes and the waterproof boots that I have ordered over the last month or so. They seem very good quality and are comfortable.
I am looking for some longer laces as i have a damage on my foot which I have to have less pressure on. Otherwise they would be long enough. Any ideas where I can get matching ones?
The only thing I did find annoying was being asked to use my voucher before I had received my first order. Was a good experience overall with prompt delivery and excellent product.
EAS.
Very easy ordering process and the…
Very easy ordering process and the shoes are great
Good buy
The shoes are very comfortable and will definitely buy another pair.
Bought numerous pairs of shoes
Bought numerous pairs of shoes. These winter shoes will be useful for my holiday in Poland in December where the snow will be all over.
Highly recommended.
The shoes are super comfortable
The shoes are super comfortable. Perhaps the soles could be more protective. The shoes I bought give too much of a feeling of the sharp stones on my usual riverside walk.
This was my second purchase from…
This was my second purchase from Purestep;I was so delighted by my first order. The service was excellent, the product fitted perfectly and the shoes are so comfortable that I cannot imagine wearing any others. I have a chronic back and joint issue and this has improved whilst wearing Purestep shoes. I am elderly and I feel more confident walking as I can feel the ground. The shoes have gained compliments; indeed youngsters have asked where I purchased them!! I also purchased shoes for my sister and after a week she asked for another pair. I am a very satisfied customer and I am very happy to recommend Purestep .
The shoes were delivered quickly
The shoes were delivered quickly. They are extremely comfortable for walking.
Shoes are comfy delivered quickly
Shoes are comfy delivered in expected time frame and loyalty discount
Excellent comfortable shoes ,first time…
Excellent comfortable shoes ,first time barefoot for me and my man but we both instantly loved them !
Great price and offer for second pair , delivery takes a while but that's ok .
Highly recommend!
High quality very comfortable and look…
High quality very comfortable and look sporty Quick response from customer care when I wanted a different size.
Aliexpress
When u buy technology the info doesnt say anything about its shipping from china and they are a middlehand for aliexpress
PureStep is a very clever scam
PureStep is a very clever scam. Search Amazon for cheap barefoot shoes and you'll find the exact same models being sold by dozens of generic Chinese brands for half the price. PureStep buy from the same factories, list the shoes on their fancy website with hefty discounts from artificially over-inflated prices, and use misleading marketing practices like fake reviews and 'as seen on The Sun (no trace), The Wellness Magazine (doesn't exist), and Good Housekeeping' (no trace). They also list their own shoes in fake 'best barefoot shoes' articles and flood Trust Pilot with more fake positive reviews. If you want to try some cheap barefoot shoes, go ahead, but don't expect any support from PureStep when they fall apart a month later.
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