UJust received order this morning and the date sugar package is damaged, it definitely looks like it might be a rat or mice infestation in their warehouse as it clearly looks like rodent bite marks.
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Saw on Dragon's Den and decided to take a look. I follow a KETO lifestyle so 'carb content' is essential for me which usually means expensive sugar substitutes. I have just received my first order... See more
Zero customer service. Order lost by Royal Mail, wouldn't even acknowledge emails. Had to complain to credit card company to get the issue resoled. Clearly too busy counting their bags of money rath... See more
Unfortunately, the product does have an acquired metallinc bitterish taste and isn't any better than other sweeteners. Besides, it isn't 70% sweet compared to sugar but rather 50%. The only advantag... See more
2.3
Poor
129 reviews
Hasn’t replied to negative reviews
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The product is fantastic
The product is fantastic. I have been a Type 1 diabetic for over 46 years and sweeteners used every day, they spike my sugar levels and are not a great taste, in hot drinks the granulated sweeteners are horrible. To have that great taste of Puresweet and that lovely crunch on my strawberries is FANTASTIC 🥰
July 7, 2021
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I can't believe it's not sugar
I can't believe it's not sugar. I would highly recommend this product.
July 7, 2021
Delivery was very prompt but…
Delivery was very prompt but unfortunately I do not like the taste of the product or the fact that cakes baked with it are unusually dense in texture.
July 7, 2021
Great service.
July 7, 2021
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Good efficient service
Good efficient service, love the product - Great to have something that has been used by family and friends and no one has picked up that this is not normal sugar.
July 7, 2021
Excellent product tastes just like…
Excellent product tastes just like brown sugar.
Would like better info on the bag or website about its suitability for a low carb keto diet.
Similar products with erythritol are ok as the sort of carbs it has cant be absorbed by the body, but this product doesn't state it. Could be a huge selling point if it is confirmed.
July 6, 2021
Excellent Natural sugar Alternative
I bought this thanks to Tej and Peter on Dragons Den!
No regrets whatsoever, super flavour. Unlike other sweeteners it has a nice granular consistency and is excellent in a cup of coffee.
I am on a sugar free diet and the benefit of a 100% natural product makes it reassuring too. Worth the extra cost but would be good to have it in a cardboard box so recommend decanting it.
July 6, 2021
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Great product, expensive though
Great product, I use it in baking.
Just really expensive so I’m hoping the price comes down once it’s in the supermarkets.
July 6, 2021
Good alternative to sugar
Quick delivery. Best sweetener i have tried though still not sure i would use it as i needed a lot of it.
July 6, 2021
I love it!
I love the fact that I can enjoy my one glass of iced coffee each afternoon without feeling guilty about the sugar now. Tastes great. I love it.
July 6, 2021
Great substitute for sugar
July 6, 2021
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What's not to like?
Possibly the price but other than that I can't fault it. It's replaced sugar in my tea. I've been trying to cut down on the sugar I use and this has made it easy.
July 6, 2021
Easy to order and fast delivery
Easy to order and fast delivery. We're trying to cut down on sugar and this product tastes as good as sugar. My only negative comment is that I can't use it in like-for-like quantities in baking/cooking - you need a third more of Puresweet to get the same sweetness as sugar so recipes require some adjustment, which is a bit of a faff.
July 6, 2021
Tested it with and without on three…
Tested it with and without on three people and they couldn’t taste any sweetness whatsoever
July 6, 2021
Reply from Puresweet
Hi Zoe,
Thank you for giving our product a try, we are sad that you and two others did not taste any sweetness, we are unsure why this was your experience but hope you can give our other products a chance so that we can help you cut down your sugar intake,
Kind regards,
The Puresweet Team.
EXCELLENT DELIVERY SERVICE BUT POOR PRODUCT
EXCELLENT DELIVERY SERVICE
NEED MUCH MORE THAN SUGAR WHICH MAKES IT VERY EXPENSIVE
July 6, 2021
Reply from Puresweet
Hi Mr Glyn,
Thanks for giving our product a try, we understand your frustration in having to use more product to sweeten your dishes, although there are more granules per kilo than there is in sugar because it not as dense as sugar,
Kind regards,
The Puresweet Team.
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Product not received
July 6, 2021
Reply from Puresweet
Hi,
We are really sorry for your experience, please reach out to us at info@puresweet.co.uk and we will assist you with this concern,
Kind regards,
The Puresweet Team.
So much like sugar but Zero calories
This is the best sweetener EVER. It looks and tastes like sugar. It is perfect for baking. Wow I can't believe it! The only negative is the price: £10 per kilo.
July 6, 2021
This will change my life
This will change my life, and the life of many others. I can’t wait to support you and use your products, and see what new products you develop.
July 6, 2021
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