I didn’t receive my original order: Parcelforce claimed delivery had been refused twice which was untrue. When I contacted Puretree, Mark tried several times to contact Parcelforce without success. He... See more
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Sold by all other suppliers as sealed 15m item, but this was only 11m. Also had lots of sections with missing backing paper, as if seconds. Biggest gripe was postage. Originally shown as £10. Added an... See more
Right on time delivery. Items packed for shipment by people that care. Flooring arrived with absolutely no shipping damage.
People were helpful and the product as described. Delivery details could have been clearer but all arrived in good condition and promptly
Company details
Written by the company
Puretree Flooring offer a wide variety of floorcoverings, accessories and care products for all of your flooring needs.
Contact info
Western Road, EX4 1EQ, Exeter, United Kingdom
- 01392 849116
- contact@puretreeflooring.com
- puretreeflooring.com
4.2
Great
29 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent communication
Excellent communication, very good company, my delivery arrived swiftly.
July 15, 2022
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Great service
July 8, 2022
good products and prompt delivery
June 15, 2022
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Amazing service
Amazing service, they went above and beyond to meet my requirement although only a small order of underlay.
April 20, 2022
Extremely disappointed in this company
Extremely disappointed in this company. Ordered two carpet trims that where described exactly the same in terms of finish. When received, one trim was unpolished aluminium and the other a polished silver/chrome. When queried I was told that product was correctly described on website and to get a refund, I would have to pay to return them first. Spent ages trying to find unpolished trims only to be sent one! Martin seemed to think because there was a photo, the product description didn’t matter. How ridiculous! Won’t be ordering from this company again and recommend others not to do so too.
April 12, 2022
Unprompted review
Very helpful.
June 14, 2021
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