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Rated 1 out of 5 stars

Broken and Unresponsive The unit broke in less than 6 months. It started making a very loud noise on and off for a while and then it became constant. I tried to contact them and they do not respo... See more

Rated 1 out of 5 stars

Complete and outer waste of my hard earned money. The Purifair does absolutely nothing to clean air or otherwise. The units are simply a placebo. We actually tested the units with ozone meters etc.... See more

Rated 5 out of 5 stars

I viewed these air purifiers for several days before finally buying the 7 pack. So glad I did. The quality, compact size, quietness, cost & portability make this a great little unit. Personally I’ve... See more

Company replied

Rated 1 out of 5 stars

It’s very presumptuous to request a review prior to the item arriving…. Post Script … well worth the wait ! Usually I read reviews and think to myself - is this real or a load of carefully constructed... See more

Company replied

Company details

  1. Home Goods Store

Written by the company

PURIFAIR is a portable air purifier that eliminates bad pollutants anywhere you go.


Contact info

2.2

Poor

TrustScore 2 out of 5

464 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast and quick delivery

December 19, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback, we appreciate your effort !

Kind Regards,
The PURIFAIR team

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Rated 3 out of 5 stars

No difference and I am using it for a week now

The item arrived on time but I am not happy with the product. I bought 3 Purifier and we all used them straight away and they don't seem to work or make any difference. I have been using this product for a week now so I can give a better feedback but there is no difference .I think this was a big waste of money.

December 26, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback !

Please be advised that Purifair needs 1-2 weeks to notice significant difference.

Kindly note that our representative has contacted you directly and we look forward hearing from you to assist you in case of any concerns.

We are always happy to help you !

Kind Regards,
The PURIFAIR team

Rated 4 out of 5 stars

Purifier review

I got the 3 pack for my apartment -one for each bedroom and the living room. They're quiet enough, but I don't think they've been life changing. I'm still congested when I wake up but maybe a little less so with the purifier running.

December 31, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback !

Please be advised that Purifair needs 1-2 weeks to notice significant difference.

In case of any inquires/concerns, please do not hesitate to contact us at support@purifair.com

Kind Regards,
The PURIFAIR team

Rated 3 out of 5 stars

Review without Product.

Ordering was easy and communication via email ok. Not sure why we get asked for response when product not received as yet. Anyway hope they perform as stated.

December 30, 2022
PURIFAIR logo

Reply from PURIFAIR

Dear Tony,

Our representative has contacted you directly so we can assist you further with your query.

We look forward hearing from you !

Kind Regards,
The PURIFAIR team

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Rated 5 out of 5 stars

Ordered 5 units a week before Christmas…

Ordered 5 units a week before Christmas and they arrive 4 business days layer…excellent

December 15, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you so much for an amazing feedback !

Kind Regards,
The PURIFAIR team

Rated 1 out of 5 stars

I have being so frustrated as I order 3…

I have being so frustrated as I order 3 units and none of them work. I have tried to contact them and no luck. I have used the chat line but don’t get a reply. I have asked them to email me so I can talk to someone but still nothing. I looked at all the reviews and that is why I decided to buy them. They say it is a 30 satisfaction guarantee so if the don’t let me know what the issue is I want to return them but guess what I can’t find a phone number or any address on there website

December 27, 2022
Unprompted review
PURIFAIR logo

Reply from PURIFAIR

Dear Margie,

We are sorry to hear about your frustration. I have checked in our program and could not find any open ticket/chat window associated with your full name.

Please contact us at support@purifair.com so we can assist you further and resolve your issue at the earliest convenience.

Since you have not indicated your email address, we are not able to contact you directly from our end.

We look forward hearing from you !

Kind Regards,
The PURIFAIR team

Rated 5 out of 5 stars

fast shipment

fast shipment
actually works well, great nights sleep and healthy benefits, purchased 3 now need more, my wife and daughter are spreading the word

December 16, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you so much for your kind feedback, much appreciated !

Kind Regards,
The PURIFAIR team

Rated 4 out of 5 stars

Very good product except I thought it…

Very good product except I thought it was portable and didn’t need to be hooked into a power sourcr

December 27, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback !

PURIFAIR always needs to be plugged in to function.

Hope you enjoy with our product.

Kind Regards,
The PURIFAIR team


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Rated 5 out of 5 stars

Worth the purchase

Very quiet and have noticed a difference in the air around my bedroom

December 27, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback !

Kind Regards,
The PURIFAIR team

Rated 5 out of 5 stars

Great little unit

I viewed these air purifiers for several days before finally buying the 7 pack. So glad I did. The quality, compact size, quietness, cost & portability make this a great little unit. Personally I’ve woken from better sleep, feeling fresher & with no sinus congestion. I’ve now gifted some to my allergy prone kids as well. The only change I’d suggest is to make them rechargeable so you’re not reliant on a power source.

December 26, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you so much for such an amazing feedback, much appreciated !

Kind Regards,
The PURIFAIR team

Rated 1 out of 5 stars

I bought three purifiers and can not…

I bought three purifiers and can not charge any of them. None of them work. Not happy

December 22, 2022
PURIFAIR logo

Reply from PURIFAIR

Dear Karla,

As we checked, our representative has already contacted you directly via email and we are awaiting your reply.

Please reach us back so we can look into this further.

Kind Regards,
The PURIFAIR team

Rated 3 out of 5 stars

It freshens the air but not completely cordless

It’s a nice design, small and light. The air feels cleaner and my sinus not as blocked. The only feature I wish it had, is if you could charge it and then it was totally cordless not relying on being plugged into your phone or USB port. Also if the light switch was on the side towards the lower end. The light at night is quiet bright up to the ceiling. Some like complete darkness when they sleep.

December 25, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback, we appreciate that !

We always try to improve our product and service.

Kind Regards,
The PURIFAIR team

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Rated 5 out of 5 stars

so far i notice a differance at night…

so far i notice a differance at night with a clearer air as it is only very new so far so good

December 25, 2022
PURIFAIR logo

Reply from PURIFAIR

Hello Robyn,

We're glad to hear that. Thank you for your feedback!

Rated 1 out of 5 stars

I ordered weeks before Christmas and …

I ordered weeks before Christmas and never received the product. No one is helpful in resolving and said shipping is not there problem.

December 26, 2022
PURIFAIR logo

Reply from PURIFAIR

Hello Lori,

Thank you for your feedback. As we have discussed, the delay was caused by the big volume of orders due to the busy holiday season.

We are sorry for the inconvenience this might have caused.

Rated 5 out of 5 stars

10/10

My purchase has met all of my expectations. It is of great caliber and is worth the cost. Additionally, the business provided free shipping and a 30-day, 100% money-back guarantee, which is great!

December 19, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you so much for your feedback, much appreciated !

Kind Regards,
The PURIFAIR team

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Rated 4 out of 5 stars

I was disappointed that the purifair only works next to me and is not on batteries

I was disappointed that the purifair was not on batteries as it only works next to my desk and i had no plug in for the devise next to my bed.
I think it only works to a certain distance and not the whole room.

December 24, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback !

PURIFAIR is perfect for areas as big as 200 square feet (20 square meters) which should cover most rooms. For larger areas, we recommend placing multiple units across your house to create the maximum effect, including in your bedroom, kitchen, living room, or office.

Kind Regards,
The PURIFAIR team

Rated 5 out of 5 stars

Quick and easy to deal with

Order was dispatched and arrived within 3 days, in time to give one to each member of my family for Christmas.

December 18, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback, much appreciated !

Kind Regards,
The PURIFAIR team

Rated 5 out of 5 stars

Quick delivery

December 18, 2022
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback !

Kind Regards,
The PURIFAIR team

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