Purina Reviews 176

TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars

Purina Pro Plan wet cat food (Turkey & Vegetable) has nearly 50% tomatoes in the can and not inexpensive by any means! When I scoop out tomatoes which my cats hate, a 3 oz can turns into a 1 oz. can.... See more

Rated 1 out of 5 stars

The app at first, but then a couple months ago when I submitted my receipt, it said nothing about there being a problem. Then later (after I threw the receipt away) I get a notification that I need t... See more

Rated 4 out of 5 stars

This is only for their veterinary hydrolyzed vegetarian dog food. My dog has a super rare form of IBD and we went through mountains of different dog foods, prescription foods, hydrolyzed foods,... See more

Rated 1 out of 5 stars

Been feeding both my cats this for around 3 years with no issues. The packaging has recently changed so I'm presuming so has the recipe as it now makes both my cats violently sick. Not impressed ..... See more

Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Information provided by various external sources

Nourishing pet food and pet products. Find the right dog food, cat food, and treats for the pets that enrich your life.


Contact info

1.8

Poor

TrustScore 2 out of 5

176 reviews

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Rated 1 out of 5 stars

Pets very sick from Purina!

I had fed my cats Purina and this time I opened a bag, all of my cats got extremely sick and throwing up all over my home. I was up all night cleaning my home and I went online and found that this was not just happening to me. I immediately stopped feeding them the food and when I called Purina, they denied, denied, denied it was their food. They are not taking pet parents seriously and I am lucky as mine only got sick but do your research, animals are dying on this food and they are calling us liars. Do not wait until it happens to you. Change food until they figure out what is going on. I will not ever use them again since they do not seem to care about my animals. Money is their love, not animals!

January 22, 2024
Unprompted review
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Rated 5 out of 5 stars

For me

For me, the most significant criterion for quality of food offered by this company is that my cat refuses to eat other foods.
Well, she eats, but you should see her face...
She eats only food from this company with pleasure.

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Recently I changed the food for my dog…

Recently I changed the food for my dog and started using the Purina brand. I have a small-size doggo, and I decided to give him the Purina ONE +Plus Small Breed Adult Dog Food. He immediately liked the food. I could see that he was excited once I changed his food. Maybe because of the fact that there was a change, or maybe because he simply liked more his new food. I don’t know exactly, but both of us were happy 😀
After a few weeks, I noticed a positive change in his fur. It became more shiny. I read a lot about the ingredients, which were based on chickens and rice, and I am glad that this worked exactly as I expected.
Moreover, the price is quite affordable.
I recommend this brand for small-size dogos!

December 27, 2023
Unprompted review
Rated 1 out of 5 stars

Gravy Lovers can food have no gravy anymore!

In October purina changed the fancy feast recipe, so now all the fancy feast cans do not have gravy and the “meat” is a square inch pieces and cats do not eat it.
I wrote multiple times to Purina, and they ensured me they will send me coupons to replace the bad food but they never did. I wasted hundreds of dollars in food that my cats not longer eat, not even stray cats eat it.
Not only this company, is dishonest but also doesn’t take any responsibility on their bad food.
So if you have cats that love gravy, I’ll recommend all customers to take your business elsewhere and find the gravy in another brand.

October 1, 2023
Unprompted review
Rated 1 out of 5 stars

Awful Customer Service

We've been buying Pro Plan for years.
The story is, ordered food first thing Monday morning 1 x Adult 1 x Puppy. Paid for next day delivery, did not arrive, Wednesday still not here live chat and phoned customer services explained that we have no adult dog good left and hardly any Puppy food for the litter of puppy's we had left and that we'd already used the puppy's pack food. Promised without a shadow of doubt that the food would be here on Thursday and if I didn't get a notification from DPD by 11am to call back this I did and was told that the food was STILL in thier warehouse!!!! Explained that noone stocks pro plan Puppy and I've absolutely no Puppy food and changing their diets 2 days before they leave for a new home was unacceptable. Listened to excuse after excuse. Asked for my breeder manager to call me well what a joke! A Breeder manager who lives on the other side of the country and doesn't give two hoots, after a heated argument telling us we were in the wrong?! Really??????!!!!!!! He promised to phone us back the same day with a solution for puppy food, we had called every store in a 50 mile radius to no avail. Did we get a call back with help???? NO we did NOT!!!!! Appalling pro plan you should be ashamed of yourself! I shall never ever promote Pro Plan to any new puppy owners absolutely disgraceful 😤 bad rude customer service, I think maybe they all need to go on a course!!!!!!! DO NOT BOTHER BUYING FROM THEM I shall be looking for a new brand of food to feed my dogs on.

October 5, 2023
Unprompted review
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Rated 1 out of 5 stars

made my dog sick

i usually give my dog freshpet but they were out so i purchased purina one true instinct and it made my dog sick. he had diarrhea for 3 days with vomiting. will never purchase again

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

Worms in cat food

Three consecutive bags of Purina One tender Selects Cat Food had fried bugs and worms. All bags bought from different places.. all contaminated and thrown away! Purina customer service says it’s not common and offered me coupons 😠 hundreds of reviews i have read say it IS common. Will never buy again!!

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

Run from Purina

Beware of Purina’s terrible ingredients and the way they are displayed on their bag is sinister. They put the ingredients on the side of the bag towards the top where it’s very difficult to read and the bag is shiny so there is a glare. Most people need a magnifying glass. And most people give up trying to read the ingredients because it’s so difficult. Purina knows that if people were able to read everything they would drop the bag like it’s hot and look for a better brand. Purina doesn’t want to pay for a resealable bag either.

May 17, 2023
Unprompted review
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Rated 1 out of 5 stars

PURINA'S FRISKIES IS KILLING CATS!!!!

Cat #1- 3 year old female currently hospitalized for acute liver failure. Blood levels also indicate hyperthyroidism. The ONLY change to her diet and/or environment is Friskies Natural dry cat food and Friskies Farm Fresh cat food. She better survive this Purina!!!
Cat #2- 2year old male began vomiting yesterday after eating Friskies Natural dry cat food. I HAVE REMOVED ALL PURINA FRISKIES FOOD FROM MY HOUSE! Not going to take ANY chances because they cannot be trusted!
Cat #3- 2 year old female. Vomiting after EVERY single meal containing Friskies products. This has been occurring for more than 3 months. NOW I KNOW WHY.

FRISKIES CAT FOOD IS POISON!!!!!!!!!!!!!!!
AVOID THIS PRODUCT AT ALL COST!!!!!!!!

IF THIS IS ALL YOU CAN AFFORD, I'M SORRY. PLEASE RECONSIDER OWNING A PET.

April 23, 2023
Unprompted review
Rated 1 out of 5 stars

BUGS in the Beggin' Strips

BUGS in the Beggin' Strips! Nasty! Gross! Unacceptable! I thought I was purchasing a quality product from a well-known company that's been around for decades! I gave a few to my dogs before I saw the BUGS. Which means I touched these pieces of crap! NEVER again!

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Friskies Lil' Shakes

I received a sample for Friskies Lil Shakes from Sample Source. It's a snack meal for cats. The flavor was Turkey. The texture is creamy and thick. Not watery at all. My cat is very picky, she usually eats fish flavors, but she really liked the turkey one. I was surprised!! They also come in fish flavors too. I will be buying this product. It's a great snack for her.

October 4, 2022
Unprompted review
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Rated 1 out of 5 stars

No longer a UK Felix Cat

No longer a UK Felix Cat! Wish I could give 0 stars. Almost lost my cat to Felix "As good as it looks", Doubly Delicious and vet bought Purina Pro Plan from after severe symptoms including fitting, vomiting immediately after eating, coughing up white foam, runny poos, lethargy, fur loss, red raw scabs and huge vet bills.
The look and smell of this "food" has really changed. It smells gone off and was being refused 8/10 times, so many meals had to be binned. Even the local hedgehogs and foxes refused it! Do your own research. Will never buy again.

August 29, 2022
Unprompted review
Rated 1 out of 5 stars

THIS FOOD NEARLY KILLED MY CAT

THIS FOOD NEARLY KILLED MY CAT
please don’t feed your cat any Purina products … all his fur coming out , lost the use of his back legs , vomiting and generally unwell ….has soon as I changed his food he instantly got better … do not believe the crap Purina are telling you … they don’t care about our animals only profit …

June 3, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID

Wish i could give 0 stars..Awful food! Never buying any Purina product again.. i nearlly lost my fur babies. They refused foods so many times and when they did eat..
My poor babies had severe symptoms.. vomiting very soon after eating, blood in poo, runny poos, lethargy, layimg around all day, no activeness, itchy red scabs & fur loss very unhealthy looking. Eventually led to fitting. 🥺
Currently in a few Facebook groups and reading thousands of similar stories and many cats that are uncurable and/or didn't make it. Was very nearlly me. 😩

We've now changed foods to natural wet food, home made & raw. (After all they are Carnivores thsy need their high meats and natural realness.) within days they improved so so much.. skin, nice thick fur growth, their energy they appear happy, pooing better and none smelly. Amazing!

do some research AVOID!!

September 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Fussy cats

Fussy cats

2022-07-22 16:41:05

    

My cats have really been suffering with the heat, they have been vomiting anything that they eat. They have plenty of water but they stooped wanting food. Today its cooler and they are asking for food! So i opened a sachet of the probiotic and let  
and let them smell it first, no objections there, so I gave them a small amount if meat each and split the sachet between them. I really wanted them to like it as their tummys have taken a battering with the heat. They looked at it, at me and then success! they started to eat. They are usually very fussy with thier food but they enjoyed this, and with all the added benefits it can only be a good thing in light of the past few weeks. I take probiotics, so why wouldnt I give my cats the same. They are much loved and spolit and I want the best for them. Hopefully they will take to this and I can make it a regulsr part of the feeding routine. Win, win.  and let them smell it first, no objections there, so I gave them a small amount if meat each and split the sachet between them. I really wanted them to like it as their tummys have taken a battering with the heat. They looked at it, at me and then success! they started to eat. They are usually very fussy with their food but they enjoyed this, and with all the added benefits it can only be a good thing in light of the past few weeks. I take probiotics, so why wouldnt I give my cats the same. They are much loved and spolit and I want the best for them. Hopefully they will take to this and I can make it a regulsr part of the feeding routine. Win, win.

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Once again

Once again, Purina has been a welcome source of information. Cindy is a lovely young lady, an absolute credit to Purina. Thank you so much. Xxx

July 15, 2022
Unprompted review
Rated 1 out of 5 stars

Felix as good as it gets made my cat Ill…

Felix as good as it gets made my cat Ill
Felix as good as it gets made my cat Ill, also had accients 🤢
Felix as good as it gets made my cat Ill. For 5 weeks after eating this cat food she was retching and being sick. The night time was the worse for her being sick and then in the morning obviously after she had eaten within half an hour or sometimes within minutes.
I just thought at first fur balls but there wasn't always any fur, it was sometimes white foamy stuff she bought back , or bile she also had very loose stools and had a few accidents in my living room, she's never had any accidents before.
Her stomach would gurgle, you could hear it. It's never gurgled before. She started losing weight, which you could feel when you stroked her back. Fur coming away from her back legs. She started retreating upstairs, didn't want any interaction at night.
It was only because I put some comments on Facebook about her being Ill and that i couldn't get her into a vets, a friend said has she been eating Felix. Which she had as she gets bored with her food.
I saw all the comments from cat owners about this cat food, all similar situations as well.
Threw what packets i had left and gave her the usual wet cat food she had always had. One week later was sick once. It's now been 3 weeks and she's only been sick twice.Shes put a bit of weight back on and her appetite has come back.
I'm so glad I found out about this cat food, I was thinking she had something sinister
Thumbs down for me now with Purina,even there biscuits I wouldn't trust
Purina took my review down

February 19, 2022
Unprompted review

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