Purplefans Reviews 

25
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered 3 items as gifts. Took almost 8 weeks to arrive. Enquiries said 'be patient' - not very helpful or informative. Wanted to cancel but cancellation charges made it unviable. (Not covered by UK... See more

Rated 1 out of 5 stars

I purchased some winter Jumpers in September 2020, still not received them and we are in March 2021, the postal tracking does not exist. When I ordered I thought I was ordering from UK, as this was ad... See more

Rated 1 out of 5 stars

Wish I could give it zero stars. The quality of the items are of really bad quality and only fit for the bin. The delivery was long (not helped by Covid) and communication sporadic. I have lost almost... See more

1.6

Bad

TrustScore 1.5 out of 5

25 reviews

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1.6

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(25)

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Rated 1 out of 5 stars

Total rip off

Total rip off. Bought a jumper that was through an advert - had to join Shopify to buy through an app.
Looked legit but after 3 enquiries and no tracking, they tried to fob me off with emails saying they had speeded up my order - after 10 days they replied that it was faulty item so I could choose another item so said 'no, I want a refund'. Surprise! No reply to this. I got Paypal to sort them out and was refunded the next day.

November 7, 2020
Unprompted review
Rated 1 out of 5 stars

Wish I could give it zero stars

Wish I could give it zero stars. The quality of the items are of really bad quality and only fit for the bin. The delivery was long (not helped by Covid) and communication sporadic. I have lost almost £90 and it is too hard to carry on fighting to get information to send them back and get money refunded. I have put it down to experience even though I can't afford it at the moment, binned some and put the rest in the recycling. The items are REALLY BAD quality and do not look like the pictures shown.

October 27, 2020
Unprompted review

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