While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid Purple Frog at all costs!! Very Terrible Letting Agency! My experience with this company has been extremely frustrating and disappointing from start to finish. As an internatio... See more

Rated 5 out of 5 stars

Beckie from Purple Frog gave us great support in finding a new property to rent! We left it quite late in the year to find somewhere but even with the increasing time pressure, Beckie was helpful and... See more

Company replied

Rated 5 out of 5 stars

We are delighted that the team at Purple Frog, Selly Oak, Birmingham has found tenants for our 8-bed HMO in Selly Oak after listing it on rightmove three days before signing the tenants. The team was... See more

Company replied

Rated 5 out of 5 stars

Purple Frog renovated my student home and the house looks contemporary. All the staffs are always friendly and helpful. Shaun did his best to improve the safety and facilities of the house so that the... See more

Company details

  1. Real Estate Rental Agency

Written by the company

Get House Proud with Purple Frog We provide tenants with homes they can be proud of. Our properties are safe, compliant, and include options for bills in the rent and come with 1st class service. We address maintenance issues promptly, creating a hassle-free and enjoyable living experience. For property investors: We offer comprehensive support in sourcing, acquiring, developing, managing, and selling property investments you can be proud of. Established in 2007, by two students from the University of Birmingham


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a very good experience with Paul L

Had a very good experience with Paul L. I had an issue with payments etc but he was very polite and very good when it comes to communicating. Overall always a good experience speaking to the staff

March 8, 2024
Unprompted review
Purple Frog logo

Reply from Purple Frog

Thank you for your review Debrah!

Advertisement
Rated 2 out of 5 stars

Inconsideration from you end just…

Inconsideration from you end just because I was 20mins late

March 7, 2024
Unprompted review
Purple Frog logo

Reply from Purple Frog

Hi Jerrishly,

I think your review is about a situation where you advised our team you were going to be half an hour late for a viewing and my team advised that we couldn’t reschedule with that notice.

We had another viewing scheduled for 30 minutes later, so if we had changed your time last minute we would have had to cancel the viewing for the other person; which I hope you understand would have been unfair on them. If we could have accommodated a last minute change of time we would have.

You can reach me at patrick@purplefrogproperty.com. Thanks, Patrick

Rated 5 out of 5 stars

Great!

Fabian showed me around a property in Hyson Green and was very friendly and cooperative with all the enquiries I had not just about the property he showed me, but properties elsewhere too.

February 23, 2024
Unprompted review
Purple Frog logo

Reply from Purple Frog

Thanks for your review Jake!

Advertisement
Rated 5 out of 5 stars

Georgia was very helpful showing me…

Georgia was very helpful showing me around both of my viewings. Very positive experience.

February 19, 2024
Unprompted review
Purple Frog logo

Reply from Purple Frog

I'm glad you had a positive experience Kate, thanks for sharing!

Rated 5 out of 5 stars

Purple Frog are excellent!!!

Purple Frog are excellent! They replied to me very quickly and arranged viewings of properties for the next day. Bailey was also a very friendly and helpful estate agent.

February 9, 2024
Unprompted review
Purple Frog logo

Reply from Purple Frog

Thanks for your review Jess!

Advertisement
Rated 5 out of 5 stars

Amanpreet

Amanpreet
She was really nice and hospitable
Loved the viewing

January 31, 2024
Unprompted review
Purple Frog logo

Reply from Purple Frog

Thanks for your review Kaaya!

Advertisement
Rated 4 out of 5 stars

Amma prit was lovely

Amma prit was lovely. She was able to answer all our questions and gave us more information

January 31, 2024
Unprompted review
Purple Frog logo

Reply from Purple Frog

Thank you Godiva!

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look