Purple Moose Brewery Reviews 

1,282
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great overall experience with this company. Customers consistently highlight that ordering online is extremely simple, while the overall shopping, packaging, and delivery experience remains exceptionally smooth and reliable. People frequently praise the incredible variety of flavorful traditional and contemporary beers, noting that boxes arrive securely packed and right on schedule. Some reviewers were not happy with delivery fees and costs, noting that shipping services can occasionally take a little longer than expected. A few consumers also pointed out that certain orders took over a whole week to show up or completely failed to arrive.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the exceptionally fast and... See more

Product

Clients share positive opinions on product, frequently highlighting the excellent quality and taste of the... See more

Order

Reviewers mention positive feedback about order processes, highlighting how easy it is to buy online and... See more

Service

Consumers find service to be positive, highlighting quick, efficient, and exemplary experiences from start to... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the excellent beers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered Purple Moose when we were holidaying in North Wales. We stopped for a drink at The Australian. My father, who has been drinking ale for the last 70 years, says it’s some of the best he h... See more

Rated 5 out of 5 stars

Easy to buy online and it arrived well packed and in good time. I bought a mixed pack for my partner's birthday - the company kept me informed about expected delivery and it was sent in a sturdy brown... See more

Rated 5 out of 5 stars

Everything ordered was delivered on time and was able to track down to the last minute, so no wasted hours waiting in for something that doesn't get delivered on time. As far as the consignment... See more

Rated 5 out of 5 stars

I agree you are a small Company … but mighty with it. I’ve been shopping with you for a good few years and service is excellent.Nearly always next day delivery and always efficient…and always wel... See more


Company details

  1. Brewpub
  2. Alcohol Manufacturer
  3. Alcohol Store
  4. Beer Distributor
  5. Beer Store
  6. Brewery

Written by the company

Legendary Ales Brewed in Wales with water from the hills of Snowdonia. Independent craft beer micro brewery, established 2005.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,282)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purple Moose Ale

My dad loves Purple Moose ale ( dark side of the moon ) but we live 3hrs away from Porthmadog brewery so u can see how happy we am knowing we can simply order online and have it delivered , so easy to do , no complications and the guys who deliver it is also 5 star ,***** Thank You *****

July 28, 2024
Rated 5 out of 5 stars

Super quick service it was dispatched…

Super quick service it was dispatched the same day. Dropped an email as had an issue with ordering on line and sorted (and ordered) in 30 mins. Tried the gin at a pub in Holywell so looking forward to tasting it. Other half regularly drinks the ales when at home in Wales so some bottles made their way into the basket!

July 26, 2024
Rated 5 out of 5 stars

Steam train ale (Eyrie/Snowdonia ale)

We tried the beer on the Porthmadog steam train earlier this year and ordered some on return which I enjoyed.
Although the delivery charge is a tad off putting the discounts offered periodically slightly offset it.
Well worth trying the Snowdonia ale in my opinion.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome

Recently travelled to Wales for a long weekend and my husband had a pint of Dark side of the Moose and loved it, so had another 😁 came home & ordered a box. Ordering was easy & delivery quick.

June 29, 2024
Rated 5 out of 5 stars

I love this ale

I love this ale. I used to frequent Purple Moose brewery regularly when I lived in North Wales. Now I live in Lancashire and buy their ale online. The delivery is super quick and the ale is, as always, fantastic. I would certainly recommend giving it a try. Cheers!!

June 26, 2024
Rated 5 out of 5 stars

Always enjoyed a bottle of Purple moose…

Always enjoyed a bottle of Purple moose beer, I ordered 2 gift boxes (pack of 3), which unfortunately arrived with 1 bottle broken and the packaging soaked, this was obviously a couriers handling issue, I sent an email and the brewery was ever so apologetic and immediately sent replacement gift boxes and beer.

Unfortunately the second delivery another bottle was broken, however they was packed in plastic bags and it saved 1 gift box from being damaged, another email and another replacement sent out which arrived fully intact 3rd time round.

I don't hold the brewery accountable for the damaged goods as it was again an issue with the courier. I've sent feed back after the 3rd delivery letting them know it arrived safe and in one piece.

This hasn't put me off purple moose, I think their service has been exceptional the circumstances, and their beer is always the best.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

I know you pay for delivery, but really fast, efficient order processing, dispatch and delivery - great service!

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve enjoyed the merchandise

I’ve enjoyed the merchandise - baseball caps and T- shirts for several years now even though I live on the opposite side of the country near Ipswich . Still Have fond memories of sinking a “few” pints in the Australia pub a few summers ago with my old spaniel and look forward to returning with my new springer spaniel.

June 13, 2024
Unprompted review

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