Purple Moose Brewery Reviews 

1,277
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering online and the excellent, prompt delivery service. Many people highlight the high quality of the products, particularly the beers, which are often described as superb and tasty. Reviewers frequently commend the overall service, noting its efficiency, good communication, and careful packaging that ensures items arrive safely. The entire process, from placing an order to receiving the goods, is often described as easy and efficient. However, some people mentioned experiencing delays, with orders taking over a week to arrive, or in a few instances, not arriving at all.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and efficient... See more

Product

Customers consistently express high satisfaction with the product, frequently describing the beers as... See more

Order

Users describe positive interactions with order, highlighting the ease of online ordering and the promptness... See more

Service

Customers consistently note positive experiences with service, often describing it as great, quick, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent beer and larger, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered Purple Moose when we were holidaying in North Wales. We stopped for a drink at The Australian. My father, who has been drinking ale for the last 70 years, says it’s some of the best he h... See more

Rated 5 out of 5 stars

Easy to buy online and it arrived well packed and in good time. I bought a mixed pack for my partner's birthday - the company kept me informed about expected delivery and it was sent in a sturdy brown... See more

Rated 5 out of 5 stars

Everything ordered was delivered on time and was able to track down to the last minute, so no wasted hours waiting in for something that doesn't get delivered on time. As far as the consignment... See more

Rated 5 out of 5 stars

I agree you are a small Company … but mighty with it. I’ve been shopping with you for a good few years and service is excellent.Nearly always next day delivery and always efficient…and always wel... See more


Company details

  1. Brewpub
  2. Alcohol Manufacturer
  3. Alcohol Store
  4. Beer Distributor
  5. Beer Store
  6. Brewery

Written by the company

Legendary Ales Brewed in Wales with water from the hills of Snowdonia. Independent craft beer micro brewery, established 2005.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,277)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The company is great

Ordered for my wifes birthday, The company is great, been to the shop a few times cant fault the beer, wonderful staff, great choice of merchandise. I can however fault the delivery company ADP. They said they phoned me on day of delivery (15/11/2024), they did not. I would have a call record, so I called ADP, they promised to deliver next day, happened to be a Saturday - NOPE, delivery arrived 4 days after it was supposed to arrive.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

The gift for someone who has everything

Packaged well arrived safely, Really fast delivery wasn’t expecting it so quickly!
It’s a gift. The parcel tape is so cute and makes a cardboard box look a little more special. :)

This is the second time we've ordered from purple moose, it always goes down a treat (It never lasts the recipient as long as we anticipate! and your’ll be lucky enough to have a share of a bottle!) highly recommend this company.

Ps Thank-you for making buying a gift for a dad who ‘has everything he needs’ so easy because we found the answer- he didn’t have any purple moose!!!

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Easy to use website, excellent products (specially Dark side of the moose, my favourite) delivery within a couple of days. Had a few deliveries now. Every time excellent!

October 26, 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Great communication throughout! The driver of the delivery Kindly brought in the parcel as it was far too heavy! I’ll certainly order from you again. A very happy customer!

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Ordered the previous morning and the was delivered the following afternoon. Very fast delivery and beers were packaged nicely. 10* service

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Support the Moose.

A good bottle of beer is always worth having at home if you are unable to sample a decent cask beer. Purple Moose provide perfect brews and speedy efficient service.
As a small brewery they punching well above their weight.

October 27, 2024
Unprompted review

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