Pyszne.pl Reviews 

4,669
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

WHY THE HELL DO YOU WRITE 15-30 MINUTES IF IT'S NOT TRUE EVERY DAMN TIME??? The AI chat bot gaslights every time, no apologies or anything, you just automatically postpone and it takes like 40-60 minu... See more

Company replied

Rated 2 out of 5 stars

Pyszne.pl really needs to improve their service. The app is poorly designed and it’s almost impossible to track orders properly. There is no real customer support — only a basic AI assistant that does... See more

Company replied

Rated 4 out of 5 stars

No issues with the Pyszne.pl app - deliveries are usually on time, and customer support is great. I’ve contacted them twice, and they were always very helpful. I really like the Program Pieczątek - y... See more

Company replied

Rated 3 out of 5 stars

The listed bars/restaurants are a mixed bunch, but the service/company/middleman is okay - they did make a refund for fries that were not delivered, and they listened to all the complaints/requests.... See more

Company replied

Company details

  1. Online Food Ordering Service

Written by the company

Zamów jedzenie online wybierając spośród ponad 6500 restauracji! Po prostu wejdź na stronę Pyszne.pl lub skorzystaj z naszej aplikacji. Możesz zapłacić tak, jak lubisz – gotówką lub online wybierając PayU, PayPal, czy kartę kredytową.

Written by the company

Najchętniej wybierany serwis do zamawiania jedzenia online.
Brak ukrytych kosztów
Potwierdzona jakość obsługi

Contact info

2.4

Poor

TrustScore 2.5 out of 5

5K reviews

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2.4

All reviews

(4,669)

366 reviews in the last 12 months

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Rated 4 out of 5 stars

Reliable Deliveries, Helpful Support, Limited Restaurant Choice

No issues with the Pyszne.pl app - deliveries are usually on time, and customer support is great. I’ve contacted them twice, and they were always very helpful. I really like the Program Pieczątek - you can save quite a bit of money if you order frequently from the same restaurant.
On the downside, the food tends to be a bit more expensive compared to other delivery platforms, and the restaurant selection could be larger. Sometimes it’s hard to find something really worth ordering in my area.

October 30, 2025
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Reply from Pyszne.pl

Hi Marcin! Thanks for your review 😊

Rated 1 out of 5 stars

The worst application ever & delivery ever

The worst application ever. I wanted delivery specific time and my order came 1 hour late, cold. Really, the worst App ever.

October 17, 2025
Unprompted review
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Reply from Pyszne.pl

We are sorry that there has been a problem with your order. If you have any questions or concerns, you can contact us via chat (by clicking “Get help” in the app), on Facebook, or by email at kontakt@pyszne.pl—we are happy to help!

Rated 1 out of 5 stars

They stole 140 PLN from me

They stole 140 PLN from me. The order clearly stated "order 1 product, get 2". I got 1. Nobody gives a shit. That was my last ever order at Pyszne.pl

September 22, 2025
Unprompted review
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Reply from Pyszne.pl

Hi! I'm very sorry to hear about this 😔 Please let us know the details of the situation at kontakt@pyszne.pl - we will try to explain the matter!

Rated 1 out of 5 stars

Order did not arrive

In case there is something wrong with your order and you have no direct contact (outside of pyszne) to the restaurant, pyszne.pl can offer:
1) A chatbot that supports maybe 5 questions, there are only two preset questions to which it has a pre-programmed answer "I CANT DO THAT" so its literally just a waste of time
2) Email which will not be answered for hours (or days, who knows)

There is no phone or no one alive to talk to while having an issue.

September 8, 2025
Unprompted review
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Reply from Pyszne.pl

Hello Adam! I am very sorry about this situation. If you are having problems resolving the issue with our bot, please contact us at kontakt@pyszne.pl or send us a private message on our social media channels, we will try to resolve the case!

Rated 1 out of 5 stars

Incompetent

Incompetent.
One hour and order even didn't start.
Chat bot keep telling "unfortunately I can't help you...."

August 24, 2025
Unprompted review
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Reply from Pyszne.pl

We are sorry that there has been a problem with your order. If you have any questions or concerns, you can contact us via chat (by clicking “Get help” in the app), on Facebook, or by email at kontakt@pyszne.pl—we are happy to help!

Rated 1 out of 5 stars

The delivery guy failed to deliver my…

The delivery guy failed to deliver my order and the customer services did nothing about it id advise you to pay later when you see your order rather than trusting these thieves.

August 22, 2025
Unprompted review
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Reply from Pyszne.pl

We are sorry that there has been a problem with your order. If you have any questions or concerns, you can contact us via chat (by clicking “Get help” in the app), on Facebook, or by email at kontakt@pyszne.pl—we are happy to help!

Rated 1 out of 5 stars

They are awful😖 The worst delivery…

They are awful😖 The worst delivery ever. Last time they canceled my order and didn't return money, this time I am waiting for delivery hour and a half and every time when I check the time left to the delivery been completed it's written "11 minutes left" then "20 minutes left" then again 15 and 25 mins and like this around the circle. So the terms are broken, money taken
Scummers
The only reason I ordered through Pyshne is that my card isn't supported by Glovo
But I will manage card better then order one more time within Pyshne
Hope Pyszne marketing team reads reviews cause you have to know what suck you are !
🤢🤢🤢🤢

July 27, 2025
Unprompted review
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Reply from Pyszne.pl

Hi! I am sorry that you have experienced such a situation. In the future, I encourage you to contact us in real time – via chat available after placing an order, or in a private message on our social media. This will allow us to resolve the case in real time.

Rated 1 out of 5 stars

They didn't bring the food but they took the money

I ordered food on vacation, it cost me about 286 zl. I was so excited but what happend.. I really can't understand how this delivery services can work. I was waiting on the right place with my boyfriend like 30 minutes and more. And suddenly the website said "the order was canceled" so my bf ask them WHY? They lied that we wasn't here so they wouldn't give our money back. Are you serious?? It's not our fault that your driver is unable to arrive at the agreed location. Like I said, we want our money back, I don't care how. I'm sick of service like yours.

July 20, 2025
Unprompted review
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Reply from Pyszne.pl

Hi! I'm very sorry to hear about this situation 😞 Contact us on e-mail kontakt@pyszne.pl or write a private message on one of our social networks, we'll try to help!

Rated 1 out of 5 stars

Couriers are stealing food my order!

Couriers are stealing food (my order "disappeared," so they canceled it and refused to reissue it to the courier who came to pick it up) - no response from pyszne.pl (pathetic bot only)
This isn't the first time something like this has happened. Embarrassing - stay away!

July 19, 2025
Unprompted review
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Reply from Pyszne.pl

Hi! I'm very sorry to hear about this situation 😔 Remember that in case of difficulties with resolving the issue with our bot, you can always contact us on our social media, in private message - we will do our best to clarify all the issues in real time!

Rated 1 out of 5 stars

My food was marked delivered but I…

My food was marked delivered but I never received it. Total scam. No reimbursement of money. And fix your support. Being a reputed company, your support is shit.

July 20, 2025
Unprompted review
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Reply from Pyszne.pl

Hi Muhammad! I'm very sorry that your experience with our customer service was not good 😔 Write us a private message on one of our social networks, we'll try to help!

Rated 1 out of 5 stars

Support chat does nothing

Support chat does nothing

July 14, 2025
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Reply from Pyszne.pl

Hi! I'm very sorry to hear about this situation 😔 Remember that in case of difficulties with resolving the issue with our bot, you can always contact us on our social media, in private message - we will do our best to clarify all the issues in real time!

Rated 1 out of 5 stars

Use if you want to stay hungry

The delivery time continued to increase. After calling the restaurant, I learned that Pyszne.pl probably didn't have any drivers. I was left hungry and angry, having to cancel my order without an immediate refund. I don't recommend it.

July 13, 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Hi! I'm very sorry to hear about this situation 😔 Remember, if you have any difficulties with your order, you can contact us via chat, or in a private message on our social media - we'll help you there in real time!

Rated 1 out of 5 stars

Pyszne.pl is a scam

Pyszne.pl is a scam. We ordered food, waited 2 hours, called them and the restaurant and was charged full price for no food. When questioned they could do nothing for me. DO NOT USE PYSZNE.PL i will be posting this everywhere.

June 2, 2025
Unprompted review
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Reply from Pyszne.pl

I'm very sorry that your experience with our app was not good 😔 Write us a private message on one of our social networks, we'll try to help you with this situation!

Rated 1 out of 5 stars

Big 0

1 cause I can't give 0. Delivery service is simply a joke. You see consantly growing number of minutes so only a fortune teller may predict when you'll eat dinner. In 100% DO NOT recommend

June 1, 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Hi! I'm very sorry to hear about this situation 😔 Remember that in case of any difficulties with the delivery of your order, you can always connect with a consultant on our live chat - we will do our best to clarify all the things!

Rated 1 out of 5 stars

I pay for my order and I dont get it

I pay for my order and I dont get it
:))))))))

May 18, 2025
Unprompted review
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Reply from Pyszne.pl

I'm very sorry for this situation 😔 Write us a private message on one of our social media, we'll try to help!

Rated 1 out of 5 stars

Scammers and thieves

I placed an order, the application gave the courier a different address and he delivered the order 5km from the correct address. After contacting the consultant denied it and tried to convince me that the order was delivered to the correct address and they would not refund the money. I am hungry and have lost 100Euro. They cheat people and steal money. I definitely do NOT recommend.

May 5, 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

I'm very sorry that your experience with our customer service was not good 😔 Write us a private message on one of our social networks, we'll try to help!

Rated 1 out of 5 stars

Issues with Invoice and Lack of Professionalism from the Service

I placed an order on Pyszne.pl, expecting efficient service and a professional approach, especially since it was a business order. Unfortunately, I encountered a serious problem – the inability to enter the NIP number on the invoice, which forced me to cover the costs out of my own pocket. Since the service did not fulfill its obligations, I expect a full refund for the order or at least 70% of its value.

I don’t understand how such an issue could arise on a service that is supposedly dedicated to businesses and individuals. This kind of situation puts the customer in a very uncomfortable position and does not reflect well on the quality of service. Moreover, the lack of response and engagement in resolving my issue makes me feel completely ignored.

Although the service may offer convenience, this situation has significantly changed my perception of Pyszne.pl in a very negative direction. I do not recommend it!

April 7, 2025
Unprompted review
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Reply from Pyszne.pl

Hi Olga, I am very sorry to hear about this situation. When placing your order, you can enter NIP in the appropriate box after clicking on the address and personal details. If, despite entering your NIP, it has not been entered on your receipt, please contact the restaurant directly or us at kontakt@pyszne.pl. We will do our best to help you!

Rated 1 out of 5 stars

they canceled my order and they payed…

they canceled my order and they payed me less money its horrible last time i order from pyszne

April 19, 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Hi! I am very sorry about this situation, it shouldn't have happened. Write to us at kontakt@pyszne.pl - we will investigate the matter!

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