QA Ltd Reviews 

483
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff and recruitment teams for providing exceptional guidance, keeping individuals updated, and ensuring every need is met during the professional journey. Customers genuinely enjoy the engaging educational courses, noting that knowledgeable trainers present complex topics in a clear, interesting way that facilitates easy understanding. Some reviewers were not happy with certain interactions, mentioning unhelpful customer support and a distinct lack of timely professional assistance. A few consumers also experienced deep frustration when receiving generic rejection messages or feeling misled about specific job requirements and practical training quality.

What people talk about most

Staff

People report positive experiences with staff, highlighting dedicated trainers and recruiters who provide... See more

User experience

Users describe positive interactions with user experience, highlighting engaging courses, knowledgeable... See more

Customer service

Clients share positive opinions on customer service, with reviewers highlighting the immense support, regular... See more

Service

Consumers find service to be a source of great satisfaction, highlighting helpful support and continuous... See more

Customer communications

Customers consistently note positive experiences with customer communications, highlighting clear, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I did a 5 day in-person course. The trainer was excellent. She made what could be potentially a dry and difficult subject both enjoyable and easy to understand. The way she planned a variety of activi... See more

Rated 5 out of 5 stars

Spencer (account manager) is absolutely brilliant, incredibly responsive and reliables, takes action very quickly and answers all queries directly. He made sure everything went really smooth up to t... See more

Rated 5 out of 5 stars

Course: Enterprise Architecture Modelling using ArchiMate® 3.2 lead by Dr. Fayed Dr. Fayed managed to engage us throughout the course and present the content in a very interesting way. Very patie... See more

Rated 5 out of 5 stars

QA has been a huge help for me when searching for my next steps. They contacted me quickly and worked efficiently to provide me with the best, higher paying possible options for my apprenticeship. Kat... See more


Company details

  1. Career and Education Provider

Written by the company

QA is a world-leading provider of digital and tech skills, enabling organisations and learners to be winners in the digital revolution. It helps clients build in-demand tech skills through a comprehensive range of training and talent solutions that blend the best of live and self-paced digital training - including training courses, reskilling bootcamps, tech apprenticeships and degree apprenticeships. It also offers over 150 undergraduate and masters’ programmes in conjunction with its university partners. QA serves more than 80% of the FTSE 100, many parts of government and the public sector, and is one of Microsoft’s largest learning partners globally. More than 200,000 people learnt with QA last year.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

483 reviews

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4.5

All reviews

(483)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

QA learning provider / Feedback on PMP Exam Prep Training

I am delighted to have met one of the best instructors I have ever encountered in the education/learning industry - Mr. Andy McClary.

Andy's professionalism, solid practical and theoretical experience in project management, absolutely made the training truly valuable. Therefore, I highly recommend QA as a learning provider to other candidates.

October 17, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Dear Ruslan

Thanks for taking the time to share such a wonderful review. I have shared your kind words with Andy and I am sure that he will be thrilled.

We're really proud of our wonderful tutors so this is no surprise, but it's great to hear that Andy delivered such a fantastic experience.

Best wishes
Louise

Rated 5 out of 5 stars

Industry leading recruitment

QA's recruitment process has been a great experience, communication was always clear and frequent. If there is anything to be done on behalf of the applicant it was always notified in advance. Can't ask for a smoother application process, really!

October 14, 2025
Unprompted review
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Reply from QA Ltd

Hi Gabriel

Very pleased to read that you have had such a smooth and pleasing recruitment experience. Thanks for taking the time to leave us such a glowing review.

Best wishes
Louise

Rated 5 out of 5 stars

Project Management career development

I have a small Ltd company in order to contract, QA found a good deal for me to take professional qualifications in person at a nice venue. I felt fully supported all the way through with any queries or need to build confidence. All questions were answered quicky and on line materials supplied where QA were permitted to share them again. This helped revision practice and building confidence. I would recommend booking more courses with QA as they have earned my trust and the customer service is professional and welcoming

October 13, 2025
Unprompted review
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Reply from QA Ltd

Dear Ellen

It's fantastic to read that you had such a positive experience. I shall ensure that all those involved, including the tutor are passed your best wishes.

Thanks
Louise

Rated 5 out of 5 stars

Refreshing experience

Refreshing experience, great trainer, great facility, superb digital portal.

October 9, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Hi

Thanks for taking the time to leave a review - really pleased you had such a positive experience!

Best wishes
Louise

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Rated 5 out of 5 stars

Excellent course tutor

Excellent course tutor - clear, professional and knowledgeable. The gold standard in project management best practice. Definitely worth doing.

October 3, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Hi

Thanks for taking the time to leave a review - really pleased you had such a positive experience!

Best wishes
Louise

Rated 5 out of 5 stars

Amazing support from QA!

Lucy and Humairah at QA have been brilliant. They always made me feel prepared and followed up after every stage which gave me real confidence. Thanks to their support I’ve now secured an IT apprenticeship and I couldn’t be happier.

October 2, 2025
Unprompted review
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Reply from QA Ltd

Hi Reegan,

It's great to hear that you have had such a great start to you Apprenticeship. Good luck with your studies!

Best wishes
Louise

Rated 5 out of 5 stars

Excellent

I've attended several courses with QA and they've all been a really positive learning experience. The trainer on my most recent course, Simon Girdler, was excellent.

September 30, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Hi Kirsty

Thanks for taking the time to leave a review - is wonderful to read that you have enjoyed all the courses that you have attended. Really pleased you had such a positive experience with Simon - I shall pass on your kind words to him.

Best wishes
Louise

Rated 5 out of 5 stars

Insightful Learning Led by a Phenomenal Instructor

One of the biggest highlights of my experience taking the PMP Class was definitely my instructor, Michael. His expertise and teaching style made a significant impact on my learning. He was not only knowledgeable but also engaging, making complex concepts easier to grasp through clear explanations and practical examples. His ability to connect the material to real-world applications helped solidify my understanding and kept me motivated throughout the course.

What this company is doing well is fostering an environment where instructors are not just subject-matter experts but also great communicators who truly care about the learner’s success. The support I received from Michael made the experience feel collaborative and dynamic. The combination of expert instruction and well-organized materials made the PMP course both informative and enjoyable.

September 22, 2025
Unprompted review
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Reply from QA Ltd

Dear Mandy

Thank you so much for taking the time to leave this wonderful review for Michael. We are super proud of all instructors, but it sounds like Michael has really ignited a spark for you. So lovely to read how well your course went and how happy you are with the support received.

Best wishes
Louise

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Rated 1 out of 5 stars

Spammers

Received a spam marketing email from them, beginning "Aware we have not yet connected", with no indication of where they got my email address.

September 24, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Good Morning Mark,

Thank you for bringing this to our attention.

If you would like to ensure that you are not contacted again, please email Privacy@qa.com with details of the email address contacted and the Information Security Team will ensure that your details are suppressed from sales and marketing outreach in our CRM system.

I am very sorry for any inconvenience this may have caused you.

Thanks
Louise

Rated 5 out of 5 stars

creat training with QA

clear matrerials supportive trainer and very effective learning experience

September 21, 2025
Unprompted review
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Reply from QA Ltd

Thank you so much for this 5 star review - much appreciated!

Best wishes
Louise

Rated 2 out of 5 stars

Not worth the money

A few good courses that I have encountered here, beyond that the services on cloud academy are not worth it. Majority of the content is outdated and many lessons are complicated further than necessary instead of simplifying to ensure students get the most out of it. We have 12 individuals on my team and every single individual in my cohort dislikes this learning platform due to horrible content and somehow you charge 600 per employee for enterprises. The worst of it is the labs, majority of them dont work and especially the Hands on Labs, I have completed about 15 courses on your platform now and done quite a few Hands on Labs and completed 0 because they haven't worked properly.

September 20, 2025
Unprompted review
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Reply from QA Ltd

Dear Christopher,

I am concerned to read your message particularly with reference to issues experienced with labs. Our Platform Support Team are always here to help if you or your colleagues face further technical issues - Platformsupport@qa.com.

We take the user experience of our platform seriously and are keen to understand where we can do better. We will be reaching out to our contact at your employer to discuss this further.

Best wishes
Louise

Rated 5 out of 5 stars

QA are an excellent training provider

QA are an excellent training provider. Virtual courses are highly interactive and effective. I would not hesitate to book another course with QA.

September 12, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Dear Janine

Thank you for taking the time to leave such a wonderful review. Nikki is a great trainer and I'm really pleased to read that your recent course went so well. We hope to see you on another course soon!

Best wishes
Louise

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Rated 5 out of 5 stars

Cameron the coaching man!

Cameron was great and really knowledgeable. It was a good way to do a course rather than looking at a slide deck. Using a Miro board and getting all involved with digital post it notes. We can then learn online and take our time.

Thanks and it was a great Advanced Agile Coaching Course.

September 12, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Dear Adam,
I'm so pleased to hear that the course went well and Cameron made such a great impression. We're really proud of our trainers and it's wonderful to hear that his delivery hit the mark for you.
Best wishes
Louise

Rated 1 out of 5 stars

A scam

A scam.

I am a former customer of Cloud Academy, which was a good product. This company buys Cloud Academy, shuts it down, and then tries to charge me 600 dollars to "renew" a product I never purchased to begin with. I don't have an account with them according to their own site. Luckily my Apple Card already knew it was fraud and declined the charge.

September 3, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Dear Andy,

I am concerned to read your message.
Please can you contact Platformsupport@qa.com with further details of the matter so that we can look into this for you? Our system does not allow renewal notices to be shared with those that do not have a subscription in place.

Best wishes
Louise

Rated 5 out of 5 stars

Humaira was a nice friendly person to…

Humaira was a nice friendly person to talk to and helped me throughout the process of getting the parentship

August 28, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Great to read that Humairah has given you such a positive start to your Apprenticeship journey. Good luck with your studies! Best wishes, Louise

Rated 5 out of 5 stars

Great company

Great APM course and knowledgeable facilitator. Blend of group activities rather than lecturing. The London office has great coffee machine and snacks too!!!
Recommend doing in person as you learn so much more than trying to do it yourself.

August 27, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Really pleased to hear that you enjoyed your course and that the facilitator made it such a positive experience for you. We're proud of our facilities at the London office and I'm glad that you appreciated them too. Hoping you left some of those delicious stem ginger biscuits for the rest of us! Thanks for sharing your views. Louise

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Rated 5 out of 5 stars

Very professional.

Humairah was very professional throughout my application. Very helpful and supportive. Definitely a 5-star service

August 27, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Great to read that Humairah has given you such a positive start to your Apprenticeship journey. Good luck with your studies! Best wishes, Louise

Rated 5 out of 5 stars

I had a fantastic experience with QA…

I had a fantastic experience with QA while applying for my DevOps Engineer Apprenticeship. From the very beginning, the process was clear, well-organised, and supportive.

In particular, I’d like to thank Humaira Kola, my recruiter, who guided me every step of the way. She kept me updated throughout, gave me helpful advice for preparing for my interview, and was always approachable whenever I had questions. Her support made the whole process so much smoother and a lot less stressful.

Thanks to QA and Humaira’s help, I was able to secure an offer, and I'm looking forward to this next step in my career. I’d highly recommend QA to anyone looking to get into an apprenticeship.

August 19, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Great to read that Humairah has given you such a positive start to your Apprenticeship journey. Good luck with your studies! Best wishes, Louise

Rated 1 out of 5 stars

Avoid Digital & Technology Solutions like the plague.

I cannot believe the level of "teaching" that I have endured for the past year and a half.

If you are reading this with the intention of signing up for the Digital and Technology Solutions Specialist integrated degree, heed this warning: you will regret every waking moment of it and wish you could invent time travel.

While this course is apparently run through Northumbria University, it has nothing to do with the university other than the library and other intranet solutions such as Blackboard.

Instead, QA has opted to deliver this through their own staff and other third-party "lecturers" who are reading from a PowerPoint presentation and have no actual knowledge of what they're trying to convey. It is embarrassing to sit through.

Alongside the subpar (and this is being generous) teaching, you are ushered into breakout rooms every five minutes where everybody is sitting twiddling their thumbs because the content delivered was so bad that nobody actually knows what they're supposed to discuss.

You are expected to write assignments—usually centred around your business—based on the module content. There are no exams. Unfortunately, the feedback could have been written by a child (as could the module content itself).

You will have to sit through modules entirely unrelated to your pathway. This includes Business & Technology (which has nothing to do with technology) and Digital & Technical Leadership (which, again, has nothing to do with technology).

You'll have one dedicated module that will be relevant to your pathway, and it will be useful because someone with experience in your field will teach it. However, your mileage may vary.

You'll then be moved onto a Professional Practice module where you have to sign up for—you guessed it—QA courses, which are, again, taught by morons. You are given eight hours per week for your course and then expected to dedicate additional hours to complete these courses. This is never mentioned before signing up.

I wish I could leave this stupid, stupid course, but unfortunately, I have signed on the dotted line and can't. There is no way out of this hell.

Please, please, please do not sign up for this. You will have the worst experience known to mankind. It will be the biggest waste of your time, and you will never want to think about it again.

August 8, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Dear James

Thank you for taking the time to share your views. I’m genuinely sorry to hear that your time with us hasn't met your expectations.

We take feedback seriously, both positive and critical; all communications of this nature are considered and escalated. If you have specific examples regarding communication and feedback quality that you would like to discuss, please reach out to us directly at customerexperience@qa.com with your details so we can look into this further with the appropriate team.

We would also be happy to arrange a call so that you can given further context to your comments.

Best wishes
Louise

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