QA Ltd Reviews 

483
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff and recruitment teams for providing exceptional guidance, keeping individuals updated, and ensuring every need is met during the professional journey. Customers genuinely enjoy the engaging educational courses, noting that knowledgeable trainers present complex topics in a clear, interesting way that facilitates easy understanding. Some reviewers were not happy with certain interactions, mentioning unhelpful customer support and a distinct lack of timely professional assistance. A few consumers also experienced deep frustration when receiving generic rejection messages or feeling misled about specific job requirements and practical training quality.

What people talk about most

Staff

People report positive experiences with staff, highlighting dedicated trainers and recruiters who provide... See more

User experience

Users describe positive interactions with user experience, highlighting engaging courses, knowledgeable... See more

Customer service

Clients share positive opinions on customer service, with reviewers highlighting the immense support, regular... See more

Service

Consumers find service to be a source of great satisfaction, highlighting helpful support and continuous... See more

Customer communications

Customers consistently note positive experiences with customer communications, highlighting clear, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I did a 5 day in-person course. The trainer was excellent. She made what could be potentially a dry and difficult subject both enjoyable and easy to understand. The way she planned a variety of activi... See more

Rated 5 out of 5 stars

Spencer (account manager) is absolutely brilliant, incredibly responsive and reliables, takes action very quickly and answers all queries directly. He made sure everything went really smooth up to t... See more

Rated 5 out of 5 stars

Course: Enterprise Architecture Modelling using ArchiMate® 3.2 lead by Dr. Fayed Dr. Fayed managed to engage us throughout the course and present the content in a very interesting way. Very patie... See more

Rated 5 out of 5 stars

QA has been a huge help for me when searching for my next steps. They contacted me quickly and worked efficiently to provide me with the best, higher paying possible options for my apprenticeship. Kat... See more


Company details

  1. Career and Education Provider

Written by the company

QA is a world-leading provider of digital and tech skills, enabling organisations and learners to be winners in the digital revolution. It helps clients build in-demand tech skills through a comprehensive range of training and talent solutions that blend the best of live and self-paced digital training - including training courses, reskilling bootcamps, tech apprenticeships and degree apprenticeships. It also offers over 150 undergraduate and masters’ programmes in conjunction with its university partners. QA serves more than 80% of the FTSE 100, many parts of government and the public sector, and is one of Microsoft’s largest learning partners globally. More than 200,000 people learnt with QA last year.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

483 reviews

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4.5

All reviews

(483)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

First of all I want to thank Nathalie…

First of all I want to thank Nathalie Payne for being such a big help in my journey of finding an apprenticeship. She has been there for me through out all stages. She would always respond quickly and always go above and beyond to make things happen. When you are looking for an apprenticeship, these are the qualities that matter and makes you feel appreciated. I would recommend QA as a whole for being helpful and can vouch for their staff.

July 31, 2025
Unprompted review
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Reply from QA Ltd

Dear Abdulla,

Thanks so much for leaving such a wonderful review. I have passed your feedback on to both Nathalie and her line manager. Good luck with your studies! I hope you continue to have a 5 star experience on programme.

Best wishes
Louise

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Rated 5 out of 5 stars

Fantastic instructors

I did the intense Prince2 5 days course for Foundation and Practitioner- in classroom- and thoroughly enjoyed the experience. The instructors were really good and make it engaging which was not an easy feat considering there is a lot of material to go through and a lot of learning to cover. Highly recommend.

July 14, 2025
Unprompted review
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Reply from QA Ltd

Hi Irini,

I am so pleased to read your feedback in relation to Prince 2. We know that this is a course with a depth of content to cover in five days so it's fantastic to read how the tutors brought this to life in the classroom.

Thank you for taking the time to leave a review!
Thanks
Louise

Rated 5 out of 5 stars

Fantastic facilitators and content!

I've had the pleasure of completing 3 courses with QA and I'm always impressed with the calibre of the tutors, content and learning outcomes. My experiences have been nothing but positive on all 3 occassions and I look forward to undertaking more study with this team!

July 25, 2025
Unprompted review
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Reply from QA Ltd

Hi Jessica,

Thank you so much for leaving this review. It's so pleasing to read about your three great experiences with QA - we can't wait to welcome you back to more courses in the future!

Best wishes
Louise

Rated 1 out of 5 stars

Currently doing a Degree Apprenticeship…

Currently doing a Degree Apprenticeship with this company. Communication is poor, conflictive with a pompus attitude. Feedback is poor and appears to be generated from AI.

If I EVER end up doing another course with QA, I will have failed at life, and someone should do a welfare check on me, because it means I've hit rock bottom.

July 29, 2025
Unprompted review
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Reply from QA Ltd

Dear Stephen,

Thank you for taking the time to share your views. I’m genuinely sorry to hear that your time with us hasn't met your expectations.

We take feedback seriously, both positive and critical; all communications of this nature are considered and escalated. If you have specific examples regarding communication and feedback quality that you would like to discuss, please reach out to us directly at customerexperience@qa.com with your details so we can look into this further with the appropriate team.

We would also be happy to arrange a call so that you can given further context to your comments.

Best wishes
Louise

Rated 5 out of 5 stars

QA provide a great range of courses…

QA provide a great range of courses delivered by an experienced team.

July 24, 2025
Unprompted review
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Reply from QA Ltd

Thanks for this fabulous feedback Stuart - we really appreciate you taking the time to share your views. Thanks Louise

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Rated 1 out of 5 stars

Disgusting treatment

My 17 year old son applied for an apprenticeship through this company. He was asked to telephone them back and when he did he was made to feel really bad about himself. They basically made him feel like an idiot which has really affected his confidence and self esteem. He completed the application to the best of his ability. There was no job description or person spec. If they had been clearer on what they wanted in an apprentice (on apprentice wages) then we could have all saved time and effort. He has very good qualifications directly linked to the job but just lacking experience in the field like most school leavers. I am disgusted at their treatment of a 17 year old trying to navigate going into adult hood. I wish we had recorded the call to prove their disgusting attitude. It's not hard to be polite, kind and professional. Clearly more training and compassion is required by certain staff members.

April 17, 2025
Unprompted review
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Reply from QA Ltd

Dear Annie, Please can you email the Customer Experience Team at customerexperience@qa.com to share more details? If you could share your son's name and the name of the person he speak to, we will escalate this as a matter of urgency. I am really sorry that your son was treated in this way and it has caused you both distress. Kind Regards, Louise

Rated 5 out of 5 stars

Great training

I have attended courses run by QA on many occasions and they have always been excellent. The trainers are highly knowledgeable, friendly, and easy to interact with, and whether in person, or online, the courses themselves have always been high quality.

July 9, 2025
Unprompted review
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Reply from QA Ltd

Lovely to read that you have had such positive experiences learning with QA. We look forward to seeing you again soon! Thanks for taking the time to leave a review. Louise

Rated 5 out of 5 stars

Excellent Training Received

Just completed an online course with QA and I can honestly say that I thoroughly enjoyed the 3 days. The instructor was excellent in every sense, professional, engaging and knew his subject matter inside and out.
Always helpful when instructors have actually executed and lived and breathed the subject they are training on.

June 27, 2025
Unprompted review
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Reply from QA Ltd

I am so pleased to hear that the training hit the spot for you. We do pride ourselves on our fantastic trainers and their ability to bring subjects to life with real world experiences. Thanks for taking the time to leave a review. Thanks Louise

Rated 5 out of 5 stars

I really enjoyed Ian's approach to…

I really enjoyed Instructor (Ian's) approach to teaching the material. I liked the use of whiteboarding to talk through foundation testing concepts first before running through the slides.

June 18, 2025
Unprompted review
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Reply from QA Ltd

Thanks for taking the time to share your thoughts. It's great to hear that Ian's approach worked so well for you. Hope to see you on another course in the future! Best wishes, Louise

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Rated 5 out of 5 stars

100% rating from me

100% rating from me, helped me to land my first apprenticeship. Professional and supportive, if anyone reads this before reaching out.... Trust me, do not wait. Get in touch

June 18, 2025
Unprompted review
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Reply from QA Ltd

Hi Denis, Welcome aboard. Best of luck to you with your apprenticeship! Best wishes, Louise

Rated 5 out of 5 stars

Great course - highly recommend

Great organisation, well paced training that was practical and lots of opportunities to try out the skills learnt - a course that will make a real difference to how I use my time and the way I present materials to others.

June 13, 2025
Unprompted review
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Reply from QA Ltd

Hi Lisa, It sounds like you had a really productive time on the course. Great to hear that you are already putting your newly acquired skills into practice. Thanks for sharing, Louise

Rated 5 out of 5 stars

The trainer was very experienced and…

The trainer was very experienced and engaging. Course material was easy to understand. Sample exam questions were very useful.

June 12, 2025
Unprompted review
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Reply from QA Ltd

Hi Frances, Thanks for taking the time to leave a review. Really pleased to read that the course worked well for you and that the trainer met with your approval! We're very proud of all our trainers. Best wishes, Louise

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Rated 1 out of 5 stars

I'm not a type of person to leave…

I'm not a type of person to leave reviews but it's a joke me and fiance are young were only 18, and half of the staff here are soo rude it's unreal no manner and. Treat us like kids it's beyond the joke and we also have a 15 month daughter and they act like the know better then us and think where stupid I think they need to sort there staff out if u can't have respect then seriously ur in the wrong business u talk about saving life but all u do is cause depression and end life honestly I don't like to be mean but when is a constant thing its a joke

June 3, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Dear Cody,

It sounds like you and your family have had a very distressing experience and I am very sorry to hear this.

From reading your review I am concerned that perhaps you intended to leave this comment for another company and have selected QA Ltd in error. QA Ltd is a learning and training provider delivering apprenticeships and short courses on technical and digital subjects.

If your message was regarding an apprenticeship or short course and intended for QA Ltd, please contact customerexperience@qa.com and I will gladly arrange a call to establish how we can support you. Best wishes, Louise

Rated 5 out of 5 stars

My business has used QA to find new…

My business has used QA to find new apprentices for the last 18 months and they've been fantastic from start to finish. Our Account Manager, Jack Steed, has been fantastic throughout and our apprentices are really enjoying their learning. Would highly recommend :-)

May 29, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Hi Perry, it's great to hear that you have had such a positive experience with Jack. I shall pass on your kind words - thank you so much for taking the time to write this review and for your 5 star recommendation! Thanks, Louise

Rated 5 out of 5 stars

My learning experience with QA was Superb!…

My learning experience with QA was fantastic. From the quality of information provided before the training(Mimeo etc) to the training itself. Martin was excellent in his style of delivery. If every trainer with QA is like him, then it is a place to be. His use of real life and diverse example despite the diversity of the class was truly inspiring.

May 22, 2025
Unprompted review
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Reply from QA Ltd

Hi Daniel, It's great to read your review - thank you so much for taking the time to write it and for the 5 star recommendation! We're very proud of our tutors and I'm so pleased that you had such a positive experience with Martin. I shall pass on your kind words. Thanks, Louise

Rated 5 out of 5 stars

Great tutor

Great tutor, great resources and I am confident in passing my exam withthe knowledge i have gained.

May 23, 2025
Unprompted review
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Reply from QA Ltd

That's great news - good luck with your exam - hope to see you on another QA course soon! Thanks, Louise

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Rated 5 out of 5 stars

Product Owner Review with Learning Specialist Stuart Young

My Learning Specialist, Stuart Young, delivered content in such a creative manner. As mentioned before, his wonderful self-made illustrations helped our understanding of the content so much more than any technology tool would’ve. His activities were very insightful and he so easily built psychological safety within the group. I can assure you no one felt ‘scared’ to speak up and get it wrong. He was extremely motivating.

Aside from this, Stuart was also extremely transparent. He showed pure dedication to us learning through consistently reminding us that he is showing us a toolbox and not a checklist. Considering my group were mainly beginners in our field of Product, this was such an important clarification to make and Stuart did so numerous times. He always encouraged us to continue to do what our team and corporation do as opposed to telling us why he’s the best and we should take it from him.

Lastly, Stuart was so very personable. My group and I have had close to 5 workshops in the last 6 months, however, we’ve never had the trainer be so interested in our lives. His authenticity really showed true and I truly enjoyed learning but also getting to know him.

May 20, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Hi, it's great to read this feedback from you and I shall ensure that it is shared with Stuart. I am so pleased that the training hit the mark for you and your team. Thanks for sharing, Louise

Rated 5 out of 5 stars

Comprehensive, well-designed, well-delivered training

I did the BCS Practitioner Certificate in Enterprise Architecture Course, delivered by Dr. Fayed. The content is enormous and quite challenging, but Dr. Fayed made it easy and fun. Highly recommended.

May 20, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Great to hear that you have found the training so enjoyable and insightful. I will ensure that Dr Fayed gets to see your review. Thanks Louise

Rated 5 out of 5 stars

Well presented by a great trainer

The SQL Administrator Course was very well presented by the trainer, who clearly had extensive knowledge of the subject and relayed it in a relatable real-life way, so it was easy for me to understand the course topics and to enable them to be applied to workplace situations.

I am a relative novice, and the pace of learning was ideal for me and engaging at the same time.

I learned whole new topics and also increased my knowledge of areas I thought I knew! Being able to keep the course materials is a massive bonus as I can go through the whole lot again if I need to or just take snippets out when applying this new knowledge to my existing working role.

May 16, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Hi Bridget, thanks for taking the time to leave a review and for sharing your feedback with us. It's great to start the day by reading everything you have shared and I'm so pleased that you were able to immediately apply the training to your work practice. Thanks, Louise

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