QA Ltd Reviews 

483
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff and recruitment teams for providing exceptional guidance, keeping individuals updated, and ensuring every need is met during the professional journey. Customers genuinely enjoy the engaging educational courses, noting that knowledgeable trainers present complex topics in a clear, interesting way that facilitates easy understanding. Some reviewers were not happy with certain interactions, mentioning unhelpful customer support and a distinct lack of timely professional assistance. A few consumers also experienced deep frustration when receiving generic rejection messages or feeling misled about specific job requirements and practical training quality.

What people talk about most

Staff

People report positive experiences with staff, highlighting dedicated trainers and recruiters who provide... See more

User experience

Users describe positive interactions with user experience, highlighting engaging courses, knowledgeable... See more

Customer service

Clients share positive opinions on customer service, with reviewers highlighting the immense support, regular... See more

Service

Consumers find service to be a source of great satisfaction, highlighting helpful support and continuous... See more

Customer communications

Customers consistently note positive experiences with customer communications, highlighting clear, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I did a 5 day in-person course. The trainer was excellent. She made what could be potentially a dry and difficult subject both enjoyable and easy to understand. The way she planned a variety of activi... See more

Rated 5 out of 5 stars

Spencer (account manager) is absolutely brilliant, incredibly responsive and reliables, takes action very quickly and answers all queries directly. He made sure everything went really smooth up to t... See more

Rated 5 out of 5 stars

Course: Enterprise Architecture Modelling using ArchiMate® 3.2 lead by Dr. Fayed Dr. Fayed managed to engage us throughout the course and present the content in a very interesting way. Very patie... See more

Rated 5 out of 5 stars

QA has been a huge help for me when searching for my next steps. They contacted me quickly and worked efficiently to provide me with the best, higher paying possible options for my apprenticeship. Kat... See more


Company details

  1. Career and Education Provider

Written by the company

QA is a world-leading provider of digital and tech skills, enabling organisations and learners to be winners in the digital revolution. It helps clients build in-demand tech skills through a comprehensive range of training and talent solutions that blend the best of live and self-paced digital training - including training courses, reskilling bootcamps, tech apprenticeships and degree apprenticeships. It also offers over 150 undergraduate and masters’ programmes in conjunction with its university partners. QA serves more than 80% of the FTSE 100, many parts of government and the public sector, and is one of Microsoft’s largest learning partners globally. More than 200,000 people learnt with QA last year.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

483 reviews

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4.5

All reviews

(483)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Assured Training!

We had a great day with Gerry. It was our first experience of the new Effective Project Delivery developed for our Local Authority. The organization was excellent, we had regular mile markers in the days leading up to the training, so we were well organised, in these communications we were provided with pre-course material and information so we had a good understanding of the learning objectives before we began. The training was well paced and enthusiastically delivered by someone who knew what he was talking about and genuinely wanted to share his knowledge and experience in an encouraging and motivating way. There was excellent interactive course material and the group exercises through the day were a chance to benefit from the experience of colleagues from across the organization. It was a really enjoyable day and I completed the training feeling that I was coming away with something of value which I could apply to my job going forward. Excellent, thank you!

May 15, 2025
Unprompted review
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Reply from QA Ltd

Hi Mike, Gerry is a fabulous tutor and I am so pleased to see you share our opinion! Thank you so much for taking the time to write a review - I shall ensure that it's shared with Gerry. Best wishes, Louise

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Rated 5 out of 5 stars

I attended a virtual Excel Essentials…

I attended a virtual Excel Essentials course with QA and Harvey was an excellent tutor, the pace of the course was good and Harvey made sure that everyone was following what he was explaining to us. He answered all of our questions and I didn't feel like he was impatient with us at all. I would definitely recommend QA training, I cannot find any fault with the course I attended at all. It was very informative and easy to follow.

May 15, 2025
Unprompted review
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Reply from QA Ltd

H Natalie, so glad to hear how this subject was brought to life for you and your group. It's great that you found your experience with QA so positive - hope o see you on another course soon! I'll pass your feedback on to Harvey. Thanks Louise

Rated 5 out of 5 stars

Great foundation course

This was a great learning experience. It's been a long time since I did an exam, but QA provided great course materials, clear instructions, a great trainer, and a supportive and inclusive environment.

May 14, 2025
Unprompted review
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Reply from QA Ltd

Thanks so much for sharing your experience. Really pleased to hear you had a fantastic trainer and that you all the materials shared hit the mark for you. Hope it's not long before you comeback to QA for another course! Thanks Louise

Rated 5 out of 5 stars

Excellent Lean Six Sigma Black Belt course

Excellent Lean Six Sigma - Black Belt week two course run by Kevin Ollivier. Kevin explained everything really well and was always happy to stop and give more examples and allow time for discussion etc which greatly enhanced our learning. Kevin also ran excellent revision sessions.

May 2, 2025
Unprompted review
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Reply from QA Ltd

Hi Alison, thank you so much for taking the time to leave this review. I shall ensure that your feedback is shared with Kevin. Louise

Rated 1 out of 5 stars

Don't waste your time

You will spend more time trying to solve QA's technical problems than studying by a ratio of about 2:1. Total waste of time, money and energy. The 5 star reviews are fake. Do yourself a favour and don't go anywhere near this company. Use Coursera or Youtube for your learning.

Dear Louise,
In response to your reply, I have contacted and spoken to QA many times with no solutions or improvements. Just an unending supply of false promises to keep me wasting my time by staying on the course. Every time I contact QA it's like the first time, where nothing I have mentioned previously was ever recorded or acted upon. This was the same with the course. Chasing QA and informing them at every step and just getting ignored and passed around.

None of your SOPs or instructions are correct or up to date, wasting even more time. This means every little task QA asks you to complete ends up being an ordeal that lasts hours. Upon contacting QA to sort this out, I'm often told, "Oh yeah, those don't work so don't worry about them," or, "Oh yeah, they're way out of date." Then why did you send them to me and let me spend hours trying to solve a problem that's unsolvable??? The only way is to dig through your company to find the right person to walk me through it, which is also very time consuming.

Even the briefs for tasks are given after the tasks are completed, meaning clear instructions and word counts are only given after you think you've completed the task. Expect many drafts for each task and a lot more time wasted.

Whilst QA claim you will study approx. 1 day per week, it doesn't inform you that you will be spending another 1.5 days per week trying to figure out how and what you're studying. Be aware that you will not have 1 day less to do your job, but half the time.

My employer is rightly livid at paying me to sort out QA's operational problems, whilst learning very little about my course or benefiting my company at all. All these courses do is prepare you for working for QA troubleshooting and learning all of their over-complicated and inept systems, with a little bit of learning the course on the side.

April 28, 2025
Unprompted review
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Reply from QA Ltd

Dear Richard, I'm sorry that you have had a difficult experience. As you have not shared your email we are unable to contact you directly to discuss the issues you have been facing. Please can you contact customerexperience@qa.com so that we can arrange a call with you? Many thanks, Louise

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Rated 5 out of 5 stars

Excel Training

The training provider was excellent in his delivery. The day flew by and the content was thoroughly enjoyable.

April 16, 2025
Unprompted review
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Reply from QA Ltd

Hi Mero, So pleased to hear that the training hit the spot for you. Hope you join us for more training again in the future.

Rated 5 out of 5 stars

Big thanks to Alison (our trainer) who…

Big thanks to Alison (our trainer) who made the whole experience really engaging and a lot of fun.

April 25, 2025
Unprompted review
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Reply from QA Ltd

Dear Adam, Thanks for taking the time to leave this review for Alison, we're so pleased that your experience was so positive. thanks Louise.

Rated 1 out of 5 stars

Actually awful to be honest.

Actually awful to be honest.
I am 3 modules in to my first year. The marking is grammatically incorrect, contradicts draft marking and is soul destroying. I am being told that my software is rubbish by people with barely any experience in software at all! The DTS degree is surely a miss with this lot.

Run away whilst you can. Everyone on my course is complaining and QA couldn't care less. I have complained at the end of each module, highlighting errors and failures within module delivery and NOTHING has changed.

Good luck to anyone who chooses to sign up with this bunch.

April 23, 2025
Unprompted review
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Reply from QA Ltd

Dear Sam, I'm really sorry to read this and would like to ensure that your feedback is shared directly with appropriate colleagues. As you have not given your email we are unable to contact you directly to discuss the issues you have been facing. Please can you contact customerexperience@qa.com so that we can arrange a call with you? Many thanks, Louise

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Rated 5 out of 5 stars

Things that impressed me:

The Pre-course work available that settled my worries and made me feel confident going in to the course.
The platform they chose to deliver the course on - very easy to use.
Most of all the calibre of trainer (Neil Mars in this instance) that took, what could very easily have been, quite a dry subject and made it interesting with his stories and experiences that really applied the subject matter to live scenarios.

April 3, 2025
Unprompted review
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Reply from QA Ltd

Hi Melanie, Thanks so much for sharing your views - this is great feedback. I'm really pleased to hear that the course hit the mark. I shall ensure that your kind words are passed onto Neil. Thanks Louise

Rated 5 out of 5 stars

Great company

Great company, with even greater people! I've just started an apprenticeship with QA and feel supported in all areas.

Nathalie has been a massive support; not only did she help me through the recruitment processes but continued to check-up on my progress. She has undoubtedly made this experience less daunting.

April 1, 2025
Unprompted review
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Reply from QA Ltd

Dear Duqusea, It's lovely to read that you have had such a positive start to your programme. Good luck with the rest of your studies! Thanks Louise

Rated 5 out of 5 stars

Great company

Great company, with great people! I've recently started an apprenticeship with QA, and I feel so supported and the learning is great! If anyone is thinking of starting one, I'd recommend it.

Nathalie was my recruiter and she is the best recruiter that I've had the pleasure of meeting! Really supportive, friendly and professional. Cannot thank Nathalie enough!

April 1, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Dear Ryan, Thanks so much for sharing your experience. It's great to hear that you have had such a positive start to your programme. I hope the rest of your programme continues in the same vein! Thanks Louise

Rated 5 out of 5 stars

QA For Me, stands For QUALITY & ASSURANCE

QA learning pattern,Assessment and Training Procedures,remains one of the best I have used,from Material preparation,Communication Channels and use of experience Facilitator like David Smallwood (a Consultant with them) is something unique and of high class.

March 28, 2025
Unprompted review
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Reply from QA Ltd

Thanks so much for sharing this great feedback. I shall ensure that your kind words are passed onto David. Thanks Louise

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Rated 5 out of 5 stars

Engaging and knowledgeable instructor

Engaging instructor, great knowledge, really well delivered for virtual delivery.

March 27, 2025
Unprompted review
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Reply from QA Ltd

Thanks for taking the time to share this Karen- great to hear. Thanks Louise

Rated 5 out of 5 stars

5*? Just wow

All the 5* reviews are fake, check out the 1* and you'll get a clearer picture. Complete scam! Find free online lessons if you would like to actually learn anything.

March 25, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Dear Sam, I have tried to contact you through Trust Pilot to find out more about your situation, but am unable to do so without an email address. If you would like to make contact, so that we can try to address the issues you are facing, please email customerexperience@qa.com. Thanks Louise

Rated 5 out of 5 stars

Excellent tutor

Gentha was knowledgeable and engaging and able to incorporate specific requirements into the training. We exceeded the expectations of the course, which was well paced and very informative. Will practice everything we learned and plan to tackle the masterclass at some point in the future.

March 25, 2025
Unprompted review
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Reply from QA Ltd

It's great to read that you have had such a positive experience and that you are hoping to return to QA in the future. Thanks for taking the time to share your views. Thanks Louise

Rated 5 out of 5 stars

The training was great

The training was great! Dr Fayed was very clear throughout all the sessions, notions, examples, case studies. Highly recommend! Thank you very much Dr Fayed

March 21, 2025
Unprompted review
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Reply from QA Ltd

Dr Fayed is a very popular tutor and it's fantastic that you had such a positive experience on your course. Thanks Louise

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Rated 5 out of 5 stars

Dr Fayed is awesome

Course Name: TOGAF (R) Enterprise Architecture Foundation and Practitioner (Level 1 & 2)

Dr Fayed is awesome at presenting the concepts and delivering the course. His level of engagement with learners, his knowledge and passion and style is fantastic.

March 21, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Great to read this - thank you for taking the time to share your views on your QA training experience. Louise

Rated 5 out of 5 stars

Completed and passed Lean SixSigma…

Completed and passed Lean SixSigma Green Belt course (5 days), live interactive course. Materials and delivery was very good with a instructor that went through content in a good pace and making it relevant to real life situations.

March 14, 2025
Unprompted review
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Reply from QA Ltd

Really pleased to read that you found this training of benefit and congratulations on achieving your qualification! Louise

Rated 4 out of 5 stars

Excellent Knowledge and Experience with Room for Improved Visual Teaching

The course instructor (BCS Foundation Certificate in Architecture Concepts and Domains) Dr. Fayed possesses excellent knowledge and experience, which greatly enhances the learning process. Incorporating more visual aids, such as a scratchpad or step-by-step illustrations, would significantly improve comprehension, especially for beginners in the architecture course.

March 7, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Thanks for leaving us a review and for sharing some recommendations for improvement - really constructive and helpful - thank you! Louise

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