Charity from customer support was very helpful. She helped clear up some miss understandings and got our auto renewal problems solved. I felt comfortable dealing with her.
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See what reviewers are saying
Juvy was incredibly helpful and supportive throughout my experience. She was patient, clear, and made sure all my questions were answered without rushing me. I really appreciated how caring and pr... See more
Company replied
The product is straightforward and a slightly large capsule. If you have difficulty swallowing large pills they could be problematic although you could just open the capsule and dump the powder out an... See more
Company replied
I will start by saying the experience was not good, but the company did the right thing by refunding my money for an auto ship I didn’t realize I had signed up for. Be careful when you push a discoun... See more
Company replied
Breach of guidelines
Paul was very helpful in getting what i…
Paul was very helpful in getting what i needed. Absolute customers service throughout.
July 21, 2026
Unprompted review
Reply from Qocore
Hi Arthur,
We're so glad to hear that Paul was able to help get you exactly what you needed! He'll be absolutely thrilled to know his support made a difference for you "absolute customer service throughout" is the highest compliment we could ask for, and it truly inspires our whole team.
What means even more to us is knowing that Qocore is what brought you here. It's crafted with genuine care and intention, designed to support your wellness in a way you can truly feel good about. Your trust in us and in Qocore is something we never take for granted.
Whenever you feel the need, we'd be honored to welcome you back anytime.
Shirlyn was an exceptional help in…
Shirlyn was an exceptional help in resolving this issue. One of the best service reps I’ve ever worked with. And she kept me as a customer
July 20, 2026
Unprompted review
Reply from Qocore
Hi Gil,
We are truly humbled by your generous words! Shirlyn will be absolutely overjoyed to know that she's one of the best service reps you've ever worked with that's a compliment we'll treasure. And knowing she helped keep you as a customer means more to us than we can say.
What makes this even more special is that Qocore is what brought us together. It's crafted with the same dedication and heart, designed to truly support your wellness journey in a meaningful and trustworthy way. Your confidence in us and in Qocore is something we hold close.
Whenever you need anything, we'd be honored to welcome you back anytime.
Sherlin was excellent
Sherlin was excellent, my product was not delivered to my address. She resolved it quickly, like in a matter of a half hour, it was very easy to work with her, thank you very much.
July 20, 2026
Unprompted review
Reply from Qocore
Hi Tom,
We're so happy to hear that everything was resolved quickly and that your Qocore order is on its way. We know how disappointing it can be when a package doesn't arrive as expected, so we're glad the issue was taken care of in such a short time.
We truly appreciate you choosing Qocore, and we hope it becomes a valuable part of your daily routine. We look forward to being part of your wellness journey again in the future!
Autoship and 25 dollar charges
Autoship and 25 dollar charges. I would never order LITHIUM!
July 18, 2026
Unprompted review
Reply from Qocore
Hi Donna,
Thank you for sharing your feedback, and we're truly sorry for this experience. 💫
What can we assist you with today? Whether it's a question about Qocore, your orders, subscriptions, or anything else we're here and ready to make things right for you. Just let us know what you need.
We want to make this right. Please reach out to us directly at info@qocore.com so we can personally look into your account, stop any future charges, and address everything that happened. Your trust matters to us, and we're committed to resolving this.
When I placed my initial order for one…
When I placed my initial order for one bottle when I went to pay, there were 3 bottles and another $50 charge which I did not make. I contacted customer service “chaty” immediately and got a response and the $50 was refunded within 24 hours. Excellent customer service!!
July 8, 2026
Unprompted review
Reply from Qocore
Hi LeeAnn,
Hearing that you noticed an unexpected change at checkout and reached out, and that Chaty stepped in right away to get that $50 refunded within 24 hours, shows us the kind of care we strive for. Knowing you felt heard and taken care of in the moment means everything.
We're so glad Qocore has found its way to you it's crafted with the same thoughtfulness and attention to detail that we pour into every part of your experience. We hope it brings you exactly what you're looking for.
You're always welcome back with us. We'd love to have you anytime you need a little more of that Qocore difference.
Chaty made the experience good
Chaty made the experience good. Chaty words messages like she /he truly is concerned with your problem and truly will take care of it. Very well with wording it makes it worth the trouble!
July 15, 2026
Unprompted review
Reply from Qocore
Hi Marilyn,
What you said about Chaty really stayed with us that her words felt genuinely concerned and made you feel truly taken care of. That kind of connection, especially when you're working through a problem, is exactly what we hope every conversation feels like. We'll make sure she knows how much it meant to you.
We're so glad Qocore is part of your life now. It's made with the same thoughtfulness and care that we put into every detail of your experience, and knowing it made the trouble worthwhile means everything to us.
You're always welcome back in the Qocore family. We'd love to see you again anytime.
Exceptional customer service.
July 15, 2026
Unprompted review
Reply from Qocore
Hi Tim,
Knowing that every detail of your journey from the product to the care around it came together so beautifully is exactly what we pour our hearts into.
We're so glad Sculptique is part of your wellness routine. It's crafted with intention and love, and knowing it's bringing that quality into your life means everything to us.
You're always welcome back with the Sculptique family. We'd love to see you again anytime.
Chaty was an amazing support…
Chaty was an amazing support representative who came in clutch to cancel my subscription as I didn't know how to thank you for all you do I shall see you soon again 😊 I have 5 bottles at this point
July 16, 2026
Unprompted review
Reply from Qocore
Hi Kris,
We're thrilled Chaty could step in and make things right for you and we love that you've got a full stash of Qocore ready to go! Five bottles is a wonderful sign that you're committed to feeling your best, and we're honored to be part of that journey.
Knowing you'll be seeing us again soon truly made our day. Whenever you're ready to stock up or just want to say hello, we'll be right here.
I had and issue with my account and…
I had and issue with my account and Shirlyn was very kind and helped me to solve it.
July 14, 2026
Unprompted review
Reply from Qocore
Hi Ann,
She genuinely cares about every person she speaks with, and knowing you felt that warmth means everything to us.
That same thoughtfulness is at the heart of Qocore it was created with the same quiet care, designed to bring you steady support and lasting comfort in your everyday life. We hope it becomes something you truly love and trust having by your side.
You're always welcome here, and we'd be genuinely honored to have you back anytime.
Crooked Vendor
Bought 3 bottles thru Facebook was not told about a recurring subscription. A month later my PayPal CC was charged $104 for them.
I cancelled my PayPal auto pay and refused delivery of the unwanted shipment and it was returned to them.
I called about my expected refund but was told I had to use email. I did email repeatedly and included screenshots of the tracking number showing they had received it.
I got no response whatsoever and it took three go-rounds with the PayPal resolution Dept to get my money back. These people are crooks and should be avoided.
June 27, 2026
Unprompted review
Reply from Qocore
Hi Paul,
Thank you for giving us the chance to make this right. We hear you loud and clear going in circles through PayPal's resolution center after already returning the package is not okay, and we're genuinely sorry for the silence on our end when you reached out by email. That's not the standard we want to hold ourselves to.
I can confirm that a full refund of $104 has been processed back to your PayPal, and you should already see that reflected within few days depends on the the bank. A confirmation email has also been sent your way.
We know trust is earned, not given, and we dropped the ball here. That said, we poured real care into formulating Qocore, and we'd love nothing more than for your experience with us to end on a better note. If you're open to it, we'd be grateful if you'd consider updating your review now that this has been resolved it would mean a lot to us to show that we do stand behind our customers, even when we stumble.
Thank you for your patience, Paul. We're here if you need anything else.
Buyer beware of auto-ships
I will start by saying the experience was not good, but the company did the right thing by refunding my money for an auto ship I didn’t realize I had signed up for. Be careful when you push a discount button when you order, as you may end up being auto shipped 30 days later. I have read accounts of others having the same experience, so the company would be advised to make it crystal clear about their auto-ship advertising. Follow-up by Chaty after my refund was an appropriate good will gesture. I have only taken the product for about one month, so can’t evaluate effectiveness yet.
July 8, 2026
Unprompted review
Reply from Qocore
Hi Dale,
We really appreciate you taking the time to share such an honest and thoughtful review. You raised a valid point about how the discount button led to an auto-ship you didn't realize you'd signed up for, and we hear you loud and clear — that's feedback we take seriously, and we're working on making the checkout process more transparent so no one feels caught off guard.
We're glad Chaty could step in and make things right with the refund, and that the follow-up after meant something to you. That kind of care is what we hope every customer feels, even when the start wasn't ideal.
As for Qocore, it's formulated with quality ingredients to support your wellness gently over time, and we love that you're giving it a fair chance. If you continue with it, we hope it proves itself to you in the weeks ahead.
Whenever you're ready to explore more or have questions along the way, we'd love to have you back no pressure, just an open door.
Customer service
Juvy was able to give me some great customer service. Communication was outstanding!
July 1, 2026
Unprompted review
Reply from Qocore
Hi Dale,
We love hearing that Juvy's communication stood out to you outstanding service and great support is exactly what we want every customer to feel when they reach out. Knowing that you felt truly taken care of means a lot to us.
That same level of care is at the heart of Qocore. It's thoughtfully designed to support your wellness in a gentle, natural way the kind of product you can feel confident adding to your routine, backed by a team that genuinely cares.
If you ever have questions or want to explore more of what Qocore can do for you, we'd love to have you back anytime. You're always welcome here.
I needed to cancel because of…
I needed to cancel because of unforeseen circumstances and once I emailed the info email Chaty was very responsive.
July 3, 2026
Unprompted review
Reply from Qocore
Hi Terri,
Life throws unexpected things our way sometimes, and we're so glad that when you reached out, Chaty was right there responsive and ready to help make the process smooth when you needed it most.
That kind of understanding is what we hope every person feels when they reach out to us. And it's the same care we put into Qocore thoughtfully designed to support your wellness, especially during seasons when life feels a little unpredictable.
Whenever you're ready, we'd love to have you back. No pressure, just an open door whenever the time feels right for you.
Will not give money back as promised
I was not satisfied and requested a refund within 30 days, they have never responded. They owe me $114.99. I want my refund!
June 20, 2026
Unprompted review
Reply from Qocore
Hi David,
I'm truly sorry to hear about your experience — that's incredibly frustrating, and I apologize on behalf of Qocore that your refund request went unanswered. That's not the level of care anyone should expect, and I understand why you're upset.
Please send an email with your order details and refund request to:
info@qocore.com
Make sure to include your order number, the date you originally requested the refund, and any previous correspondence. If you don't hear back within a few business days, let me know and I'll help you figure out next steps. You deserve a proper response.
Reply from Qocore
Hi Lee,
We're especially glad you felt the communication was on point throughout. That's something we take a lot of care with, so hearing it from you means a lot.
We can't wait to welcome you back for your next round with Qocore. See you soon!
One star, and only because zero is not an option.
I ordered 3 bottles of Premium Aged Garlic based on this company's advertised money-back guarantee. It did not work for me, so I did exactly what the guarantee says to do and requested my full refund. I have sent multiple emails. Every single one has been ignored. No reply, no refund, no acknowledgment at all.
Then it got worse. About 30 days after my original order, they shipped me another 2 bottles I never asked for and charged my card almost $70. One bottle lasts me a month, so there was zero reason I would ever need more. Now I am trying to return that shipment too, and I fully expect the same silence I have gotten every other time.
A money-back guarantee the company refuses to honor is just false advertising. Quietly enrolling customers in surprise auto-shipments they never agreed to is worse. Do yourself a favor: keep your money and buy from a company that actually answers its email.
Updated to add, managed to find a phone number buried deep in a subscription agreement. Try 877 694-1919. Surprisingly, someone answered quickly and processed my refund. The hours are 8am-8pm PST. Good luck!
June 27, 2026
Unprompted review
Reply from Qocore
Hi Anthony,
Thank you for taking the time to share your experience with us. We're truly sorry to learn that your journey with QOCore did not reflect the level of care and support we strive to provide. We understand how disappointing it is when expectations around a refund and order management aren't met, and we sincerely apologize for the frustration this caused.
Your feedback is incredibly valuable to us, and we'd appreciate the opportunity to make things right. Please reach out to us at info@qocore.com with your order details so our dedicated support team can personally review your account and provide the assistance you deserve.
We genuinely appreciate you bringing this to our attention, and we hope to have the chance to restore your confidence in QOCore.
Run Away!
Mistakenly ordered extra products due to the constant stream of pop up menus. Tried to cancel the orders immediately but no replies to email and phone calls. Got Paypal involved. Nothing but platitudes and unanswered emails from Qocore. Finally received refunds from Paypal. Run away from this scam company!!
PS- They replied quickly to this review with the usual fake platitudes- too bad they didn't show the same concern over the 6-7 emails I sent them asking for a return address. No doubt I would not have gotten a refund if it weren't for Paypal. Don't be fooled by their faux "concern"- look at the rest of the reviews on trust pilot and Facebook- they are a scam.
May 31, 2026
Unprompted review
Reply from Qocore
Hi Chris,
We're truly sorry to hear about your experience and understand how frustrating this situation has been. We sincerely apologize that your experience did not meet your expectations.
We've confirmed that your subscription has been canceled, and no further recurring shipments or charges will be processed. If you have any remaining questions or if there's anything else we can assist you with, please email us at info@qocore.com with your order details. Our support team will be happy to review your account and provide any additional assistance you may need.
Your feedback is greatly appreciated, and we're committed to continually improving our customer experience. We wish you all the best and appreciate the opportunity to assist you
I suckered through a Facebook article…
I suckered through a Facebook article and ordered 3 bottles of aged garlic. What a mistake.
Without my explicit approval, they signed me up for a subscription, which is virtually impossible to cancel, as others have noted. I shall also file a formal complaint with the Better Business Bureau. I believe that QoCore is simply a front for a business called Kandy for Equity Holdings in Delaware.
Since I got suckered on Facebook, I'll post negative reviews there as well.
QoCore replied with a "canned reply" that repeats several responses to complaints before mine. I don't believe that it means that they'll stop this practice, since it makes them money, and they don't say they'll refund my $70.
I think this is meaningless.
June 14, 2026
Unprompted review
Reply from Qocore
Hi Allan,
We appreciate you sharing your feedback, and we're truly sorry to hear that your experience left you feeling disappointed and frustrated. We understand your concerns regarding the subscription and the difficulty you experienced when trying to cancel it.
We've confirmed that your subscription has now been canceled, and no further recurring orders will be processed.
Your feedback is important to us, and we appreciate the chance to make things right.
Reliable shipment
Reliable shipment. Still experimenting and exploring with it.
June 3, 2026
Unprompted review
Reply from Qocore
Hi Stephen,
We love that you're taking your time to truly get to know your QOCORE piece there's something special about the discovery phase, isn't there? Every exploration brings you closer to finding what works best for you, and we're honored to be part of that journey.
Thank you for trusting us with your order. We're so glad the shipment arrived smoothly, and we can't wait for you to uncover all the ways QOCORE fits into your routine. When you're ready to deepen that experience, you know where to find us.
Juvy was incredibly helpful and Amazing
Juvy was incredibly helpful and supportive throughout my experience. She was patient, clear, and made sure all my questions were answered without rushing me. I really appreciated how caring and professional she was. If you get Juvy, you’re in great hands. Thank you,
"Had an excellent experience. Juvy was kind, knowledgeable, and solved my issue quickly. Highly recommend. Thanks again
TrustPilot should give her a bonus 😊 Thank you so much, Juvy
June 19, 2026
Unprompted review
Reply from Qocore
Hi Jamal,
We're truly grateful for this thank you. That line you wrote, "If you get Juvy, you're in great hands" that really touched us.
That same care and attention is exactly what we pour into Sculptique. We designed it for people who appreciate quality, clarity, and something that simply works no games, no shortcuts. Sounds like that's exactly your style too.
We'd love to have you back anytime. Sculptique will be here when you are.
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