My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... See more
Company replied
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See what reviewers are saying
I have been using this supplier for my contact lens requirements for some time now. Totally happy with the service provided, bearing in mind, the efficiency, quality of product, price and speed of... See more
The service from Quality Eyes was great - except that the product itself was terrible. Three pairs of Clariti XR contact lenses costing over £60 total, and each lens tore within a week. I’ve been wear... See more
Company replied
Quality Eyes. excellent people to for all your contact lens , I am always online searching to find quality contact lens and at affordable price its been a few years since I came across Quality Eyes... See more
Company details
Information provided by various external sources
Quality Eyes is a UK based company. We pride ourselves on being the most trusted online retailer for contact lenses. Our standards are high, so you will always recieve quality products and service. FAST delivery on all UK orders, contact lenses to your door at the click of a button.
Contact info
340 Hook Road, KT9 1NU, Chessington, United Kingdom
- 0207 856 0586
- info@qualityeyes.com
- qualityeyes.com
3.7
Average
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Maybe can provide other courier options…
Maybe can provide other courier options for international orders
February 16, 2023
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Good service and the cheapest I can…
Good service and the cheapest I can find, even though the costs have gone up like everything else nowadays.
February 17, 2023
Excellent service again
Excellent service again! But their prices aren't quite as keen as they used to be, the competition has overtaken. However it's not all about price, as their high service standards make ordering easy!
February 17, 2023
Quick and easy service
Quick and easy service, had exactly the contact lenses I wanted at a reasonable price.
January 26, 2023
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Ordered and received as stated
Ordered and received as stated. Always a good experience when dealing with Quality Eyes.
January 30, 2023
Good but took two weeks to arrive
January 2, 2023
Good choice of lenses, fast service
Good choice of lenses. Features are well explained.Fast service
January 18, 2023
Amazing experience!!!
Wide range of contact lenses. Affordable prices. Great quality. Fast delivery. What else to ask for...?
January 19, 2023
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Good service
Unfortunately one of the items I ordered was incorrectly sent but was speedily rectified. Good service and great value all in all. Will definitely use again
January 14, 2023
TRUSTWORTHY
I have been using Quality Eyes for many years and have found them most reliable for the speedy dispatch of contact lenses, not waiting long for these and a very efficient company to deal with.
January 10, 2023
Speedy delivery as always
January 12, 2023
Easy to use site and prompt delivery of…
Easy to use site and prompt delivery of lenses
January 11, 2023
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Delivered what I ordered!
Delivered what I ordered, best price on the internet, reasonable delivery times, would use again
January 10, 2023
Great service
Very good service and contact lenses which I received were at much lower price then anywhere else,so happy about them, highly recommend
January 10, 2023
Reliable shop with great service.
I bought from Quality Eyes several times for a couple of years. They do offer best price for some of the lenses I use. Just make sure you order in advance because delivery may take a while.
Another advantage is that the items always have a long shelf life. For example the expiration date of my lenses is in 2027 and it gives me a plenty of time to use them.
January 5, 2023
Fantastic price for Hycosan eye drops
I ordered my eye drops at a great price, £4 cheaper than high street. Fast delivery too. Will definitely order again.
December 29, 2022
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I still have not received my lenses…
I still have not received my lenses even though when I ordered them I was told that they would need delivered by the 12th of a December. It is today the 27th.
December 26, 2022
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