My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... See more
Company replied
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See what reviewers are saying
I have been using this supplier for my contact lens requirements for some time now. Totally happy with the service provided, bearing in mind, the efficiency, quality of product, price and speed of... See more
The service from Quality Eyes was great - except that the product itself was terrible. Three pairs of Clariti XR contact lenses costing over £60 total, and each lens tore within a week. I’ve been wear... See more
Company replied
Quality Eyes. excellent people to for all your contact lens , I am always online searching to find quality contact lens and at affordable price its been a few years since I came across Quality Eyes... See more
Company details
Information provided by various external sources
Quality Eyes is a UK based company. We pride ourselves on being the most trusted online retailer for contact lenses. Our standards are high, so you will always recieve quality products and service. FAST delivery on all UK orders, contact lenses to your door at the click of a button.
Contact info
340 Hook Road, KT9 1NU, Chessington, United Kingdom
- 0207 856 0586
- info@qualityeyes.com
- qualityeyes.com
3.7
Average
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service as usual 👍..
April 4, 2022
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excellent service with a great product.
March 28, 2022
Good price and free delivery/ what more…
Good price and free delivery/ what more could you want?
March 19, 2022
Apart from the fact that the price had…
Apart from the fact that the price had gone up I was very pleased with the service.
March 14, 2022
Good price and delivered quickly as…
Good price and delivered quickly as well.
Thank you
March 10, 2022
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Great service
March 10, 2022
The product is good and as described…
The product is good and as described but delivery was very slow.
February 26, 2022
Poor aftercare service
Purchased glasses worth neatly £2000. They fell only after 3 months due to poor manufacture and fitting. Eyesey were not prepared to accept responsibility. I went to the manufacturer and they referred me to another supplier agent in Northwood where the glasses were replaced free of charge. I shall never use this opticians again.
February 19, 2022
Unprompted review
Reply from Quality Eyes
Hi Paul
I believe you have left the review for the wrong company as we do not sell glasses and are not Eyesey, We are Quality Eyes and only sell Contact Lenses.
Kind regards
Marios
Very quick efficient delivery
February 11, 2022
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Highly Recommended for Contact Lenses and Products.
I have been using this supplier for my contact lens requirements for some time now.
Totally happy with the service provided, bearing in mind, the efficiency, quality of product, price and speed of delivery.
I would not go anywhere else for my lenses, and very happy to give Quality Eyes my Highest Recommendation.
Kindest, Brian Goodhand JP - Denton, Manchester.
February 8, 2022
Excellent company
Excellent company - I have purchased my contacts from Quality Eyes for a number of years. Speedy despatch of orders and good customer service, should you have a need to contact them.
February 3, 2022
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Quick & easy ordering with fast delivery
January 14, 2022
Problem sorted efficiently.
Had an issue with the website over Christmas period. Was contacted as soon as possible afterwards, problem sorted out and order placed.
Great customer service.
January 4, 2022
Fast and reliable as always
Fast and reliable as always. Moved recently to USA and got my delivery in less than 10 days at my doorstep here.
December 18, 2021
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Very good
On time always, good packaging, product is always perfect and it is easy no need to buy monthly payment, if you want to buy just once you can.
December 13, 2021
Very quick to ship
December 11, 2021
Excellent service.
December 9, 2021
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