Quality Foods Online Reviews 1,419

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Very impressed with not only the goods I`ve bought, but also the service from the staff. For my first order, there was a bit of a mix up with 2 items, but this was rectified very quickly indeed - ve... See more

Rated 5 out of 5 stars

Ordered several items, among them a 10 kilo bag of Basmati rice. Parcel arrived in good time. But on opening I discovered the plastic bag containing the rice had split badly, spilling much of the ric... See more

Rated 1 out of 5 stars

I had the unfortunate experience of buying from this retailer. There were several items missing from delivery, when asked to refund they didn't, simply ignored emails. Currently matter with credit ca... See more

Company replied

Rated 1 out of 5 stars

It was a challenging experience as you are not advised of delivery date, just informed by email a couple of hours prior to delivery, which makes it difficult to plan any day. Items were delivered six... See more


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3.2

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

Excellent, shopping experience, stock everything. Delivery was fast and packaging wes unbelievable.
Most recommended.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Honestly

Honestly, I was very impressed with the quality because I had read some bad reviews by others and was very hesitant but after trying it myself I am glad I purchased from them.

December 2, 2022
Unprompted review
Rated 1 out of 5 stars

Worst experience ever i will never order again

First time ordered they took little longer to deliver but this time i waited more than a week and still they are asking me to pay extra delivery charges. As i already paid for delivery charges while checkout. I don’t understand What kind of service they providing. Thanks for wasting my time.

December 4, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered some plates for a party…

I ordered some plates for a party searched high and low for them. Found them with this company.
Received parcel quickly completely the wrong plates. When I queried they told me they ran out of stock and sent a replacement I could have bought the ones they sent anywhere.
Then said 10% of my next order.
Who cares the plates are wrong and I am unhappy.
How can I feel confident to use them again? Will the same thing happen as they were not out of stock online when I ordered them.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Very good company : trying hard to please

This is my "go to" company for high quality Indian Groceries. They are dealing in fast moving - often perishable - consumer goods and their catalogue is immense.

The items are delivered within a few days by a reliable carrier carefully packed in a box designed to stand the rigours of the white van.

With such a range it is not surprising that there are occasional 'stock outs". but the monies for these are always rapidly credited back to my card.

Roughly speaking I place one order a month with this company and they are a pleasure to deal with

November 11, 2022
Unprompted review
Rated 1 out of 5 stars

Probably the worst online shopping…

Probably the worst online shopping experience I have ever had, if I could give 0 stars I would.

I selected items, placed my order and then could not change from in store collection to delivery. I got an email confirming my order with a shipping address, no tracking details provided. The email said that my order was being readied but since then 5 days later nothing. I had 2 subsequent emails telling me my shopping cart is about to expire, I clicked on the link and of course there is nothing in my cart. Someone needs to sort this mess out.

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

First order with Quality Foods

First order with Quality Foods as their items were a reasonable price compared to others. Easy ordering and delivery was quick and efficient. Would definitely order from them again.

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company, ordered on Fri, 18 Nov was delivered on Mon, 21 Nov. Couple of issues however,

One: The delivery driver left the parcel outside my door without knocking or anything. (Not QFO's fault)

Two: One of the products I ordered in a glass bottle was leaking, though the company did bubble wrap it and so it didn't leak on anything else except itself.

Overall extremely satisfied, fair prices, great products.

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

I was looking for Chilli powder

I was looking for Chilli powder. Found Quality foods online on line. Ordered 2 x 1 kg bags at a great price and. Fast delivery. I would definitely buy from again

November 15, 2022
Unprompted review

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