Quality Foods Online Reviews 1,419

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Very impressed with not only the goods I`ve bought, but also the service from the staff. For my first order, there was a bit of a mix up with 2 items, but this was rectified very quickly indeed - ve... See more

Rated 5 out of 5 stars

Ordered several items, among them a 10 kilo bag of Basmati rice. Parcel arrived in good time. But on opening I discovered the plastic bag containing the rice had split badly, spilling much of the ric... See more

Rated 1 out of 5 stars

I had the unfortunate experience of buying from this retailer. There were several items missing from delivery, when asked to refund they didn't, simply ignored emails. Currently matter with credit ca... See more

Company replied

Rated 1 out of 5 stars

It was a challenging experience as you are not advised of delivery date, just informed by email a couple of hours prior to delivery, which makes it difficult to plan any day. Items were delivered six... See more


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3.2

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor communication

Poor communication. Allowing a customer to order a product that is not in stock and still not communicate to the customer and deliver what they have. Quite bad.
I wish they improve

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered some stuff off that website

I ordered some stuff off that website. I was contacted within a short period of time to say tht products i want were out of stock but they are offering alternatives. i said yes to post them. I must say I was pleasantly surprised of the good customer service, efficiency, speed with which they dealt with my purchase, sourced an alternative and posted it. The box was a bit too big but never mind. I am amazed! Please make sure you use that company as nowadays companies don't really value us as customers.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quick and efficient. My product arrived on time, the package was well sealed. The deliver man provided a great service and the product was exactly what I wanted at an affordable price

October 31, 2022
Unprompted review
Rated 4 out of 5 stars

My first order

My first order. Ordering was quite simple and straight forward. Confirmation emails were sent. Good quality items received within a few days and packed very well. Didn't receive two items, however a refund email was sent. Would help if the reason was provided for not receiving them. Or if the item is unavailable it should let you know as you shop, hence so many refunds wouldn't have to be made. Overall quite pleased with Quality Foods online. Thanks.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

In October

In October, , I did a shopping with quality foods. Delivery was prompt and well-packed. One recommendation is communication. Let the customer knows when you going to deliver or despatched ,how many boxes. I recommend this shop.

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks

The experience ordering of QF was good all the way along, goods came very quick, fully satisfied this end.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Gd quality service good communication I…

Gd quality service good communication I consider communication as v important. The emailscame across as a real person .I bought Dutch onions which are sweeter than the English and red onions prices very competitive recommend purchasing from this company

October 18, 2022
Unprompted review

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