Quayside Plumbing & Heating Ltd 

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Company details

  1. Plumber

Written by the company

We Love Boilers! Quayside Plumbing & Heating are the regions leading independent boiler specialists. We install, repair and service domestic gas boilers for our wonderful customers. With over 30 years experience our success and reputation has been built on a high level of customer service and ability to deliver time and again. Not many local companies of our size have a team of engineers that are solely dedicated to repairing and maintaining gas boilers. Because of this our breakdown and service team are very knowledgeable when it comes to even the most complicated boiler faults. Our engineers have fully stocked vans with every kind of boiler spare you can imagine. They are also fully supported by our office management team that provides technical assistance either over the phone or in person, should it be needed. Our local customers enjoy first class service from our Boiler Care Plans. Unbeatable cover from a your local boiler specialist. Our Fareham based office is equipped with a sophisticated software system that allows us to book your job, dispatch to an engineer and monitor its progress closely, until completion.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend Quayside Plumbing!

I highly recommend Quayside Plumbing. Paul has helped me out on three different occasions with various issues in my flat. One problem was extremely complex and involved a leak from my flat into the flat below which was very difficult to locate but Paul found it and resolved the issue. He is extremely knowledgeable and reliable and aside from being excellent at his job, is a thoroughly decent and nice person!

August 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional. New boiler fitted and all working great

September 25, 2023
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Thanks for your review Sarah

You were a pleasure to deal with and we look forward to servicing your boiler next year!

Any issues just give us a call in the meanwhile.

Rated 5 out of 5 stars

First Class Plumbing

The plumbers contacted us promptly, when advised by our Heat Pump Engineer. They came and assessed the problem in detail, the appropriate parts were then obtained and fitted on return in the same day. First class in all respects of their work ethic. Would engage again.

January 27, 2023
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Thanks for your kind words Trevor

Glad we managed to get you back up and running on the same day and that you would be happy to use us again.

Rated 5 out of 5 stars

Just had an emergency with hot water to…

Just had an emergency with hot water to tap. Called Bruce at Quayside this morning at 09.00. By 3pm, Darren and William had called and repaired the fault. We were very impressed with prompt response and also the quality of the repair. A very professional job and has been done that makes our utility safer and usable again in a very short time. Thank you Guys will definately use you next time.

January 9, 2023
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Thanks for your kind words.

Any issues give us a call!

All the best,

The Quayside Plumbing & Heating Ltd - Team

Rated 5 out of 5 stars

Great company

I was recommended this company recently & they responded to my plumbing problems promptly & always kept in touch throughout the period. My tenants could not talk more highly of them.

October 20, 2022
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Appreciate the review left 🙏

Look for to helping you out again Johnny.

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Rated 5 out of 5 stars

Amazing service

Had boiler replacement and the team were excellent. Quick, friendly and clean. Plus my dog loved em! Thanks guys for a great job.

October 8, 2022
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Thanks for the review.

Glad we managed to get you back up and running with hot water and central heating with your new boiler at short notice.

You will also save a few quid as your last boiler was non - condensing and not efficient.

Any issues just give us a call and we will be happy to assist.

We look forward to carrying out your annual boiler service next year to keep your warranty intact!

All the best,

From The Team Here At Quayside Plumbing & Heating Ltd


Rated 2 out of 5 stars

poor customer service let down too many…

poor customer service let down too many times. have had another firm into finish of work that was agreed and they picked up on work which hasnt been completed properly, may as well rip up the 1 year workmanship guarantee. Never any apoligies, just excuse after excuse.

July 9, 2022
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

It is always Quayside Plumbing & Heating intention to operate with integrity and honesty, incorporating good quality workmanship for our customers.

Unfortunately from time to time and more importantly, sadly, we will come up against a customer that has other perceptions of our own good ethics of trading.

It is with regret that in this instance we were not able to satisfy this customer's agenda.

As always, there are two sides and we hope very much that all of the reviews that have gone before and after, reflect the constant high scores left by all of our customers, showing that they were extremely happy with our service and this will endeavour to speak volumes.

Rated 5 out of 5 stars

Replacement Boiler

Very friendly and efficient service, installing a good quality product. Informed us fully on the work required which was duly carried out, including removal of redundant tanks etc. There was no problem at all when we requested a few extra jobs to be done at the same time. Would definitely use again.

July 21, 2022
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Makes it all worthwhile seeing this amazing review Lucy!

Will pass your compliments on to the team.



Rated 5 out of 5 stars

Full boiler removal and installation…

Full boiler removal and installation done by two lovely guys. They kept me fully updated with everything they were doing and time scales etc. Very personal service received throughout. They even reduced the total cost because they didn’t have to do as much as originally planned. Also cleaned up after themselves and took all the old bits away. Highly recommend Quayside plumbing and heating.

June 1, 2022
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Thanks Clare for the amazing review!

Will pass your compliments onto Darren & William.

Any issues please let me know as we are now looking after your new boiler on our care plan.

All the best,

The Quayside Plumbing & Heating Ltd - HQ in Fareham

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Rated 5 out of 5 stars

Hot water tank replacement.

Removed our old hot water tank and fitted a new sealed, mains pressure unit in the airing cupboard. From start to finish both Bruce and the lads doing the work were informative and helpful from the beginning, advising me on what to have fitted. Installed in just over a day, clean and tidy throughout and nothing was too much trouble. Would not hesitate in recommending Bruce and Quayside Plumbing *****

April 27, 2022
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Will pass your compliments on to the lads Kevin!

Thanks for leaving feedback.

Glad we have surpassed you expectations and we look forward to working with you again in the future.

All the best,

The Quayside Plumbing & Heating Ltd Team

Rated 5 out of 5 stars

Quayside Plumbing & Heating Ltd

Call was answered quickly and politely. A date and time was agreed. On the day, engineer arrived within the agreed time. He explained to me what works he was going to carry out and showed me the positioning of the valve taps underneath the boiler (recent low water pressure in the area had caused problems). Fast, reliable and efficient - will definitely be booking again for boiler service. Thanks Quayside Plumbing & Heating Ltd

April 23, 2022
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Thank you for your kind words.

Look forward to servicing your boiler soon!

Any issues please let us know.

Kind Regards,

From The Team Here At Quayside Plumbing & Heating Ltd

Rated 5 out of 5 stars

Boiler failure F2 code

Our boiler stopped working displaying an F2 code. Within the hour we had someone call to sort it out. Top service and excellent communication. Boiler sorted out and hot water running again.we have used this company a few times now and thourghly recommend them

April 23, 2022
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Thanks for the review Mark.

Look forward to coming back for your bathroom refurb!

Many Thanks,

From The Team Here at Quayside Plumbing & Heating Ltd

Rated 5 out of 5 stars

Friendly and fast

Friendly, fast ,efficient and reasonably priced .

They will come out after hours if you are in desperate need. Highly recommend.

March 4, 2022
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Thanks for the 5* review.

All the best,

Quayside Plumbing & Heating Ltd

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Rated 5 out of 5 stars

Quayside saved the Day - Great Co

I recently used Quayside to address an emergency leak at my property. It was so refreshing to to be greeted by a professional and sincere tradesman who literary couldn’t do enough for us !!! Came out straight away Great value for money and would highly recommend to all friends and family
Once again. Thanks very much - you saved the day.

March 4, 2022
Unprompted review
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Reply from Quayside Plumbing & Heating Ltd

Thanks Shaun

Glad you are happy 😀

Pleased you would be happy to use us again & reccomend to friends & family.

Have a great weekend.

All the best,

Quayside Plumbing & Heating Ltd

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