Very helpful sorting out a slightly complicated problem. Rajnandini Roy was particularly helpful in resolving my issue and followed up to make sure everything was ok.
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Really prompt helpful service Rajanini was excellent in sourcing Acteon sensors suitable for Mac. Very thorough, would definitely use them again
Good service, item was a light guide for a curing light, not available from most suppliers and saved buying a new light. Ordered online, efficient company rep phoned to sort double account details. J... See more
Company replied
I purchased a SRS06 Surgeon Stool from Qudent. The quality is of the highest standard. Purchasing such a high quality chair has improved my working life greatly. This chair has the best back su... See more
Company replied
Company details
Written by the company
About us Qudent specialises in equipment sales within the British Isles. A proud supplier to the UK Dental market for over 30 years, Qudent utilises this wealth of experience to provide a knowledgeable, personal service combined with great value. Based in West Sussex, the company supplies a full range of dental surgery equipment throughout the UK. Alongside larger capital equipment, Qudent stocks a range of small equipment that is carefully selected from different manufacturers around the world. Meaning we are on hand to fulfil any of your practices needs, through our dedicated support team, as and when you need them.
Contact info
SALES OFFICE ADDRESS: Qudent Sales Office, Freedom Works, No.14, 2nd Floor, The Mill Building, 31 Chatsworth Road, Worthing, West Sussex, BN11 1LY , BN11 1LY, Worthing, United Kingdom
- 01903 211737
- sales@qudent.co.uk
- qudent.co.uk
4.7
Excellent
133 reviews
Hasn’t replied to negative reviews
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Great service from Chantelle when purchasing the APA air flow unit, after trialing several airflow units to find something similar to the EMS table top we decided the APA was the closest match giving us a great back up option when needed. Chantelle was super helpful throughout, would definitely use her as a point of contact for Qudent.
September 19, 2024
Unprompted review
Reply from Qudent
Thank you for your kind review, its always nice to hear good feedback about our staff at Qudent. Kind regards
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Required some replacement parts for a…Denlux pulppen DP2000
Required some replacement parts for a pulppen vitality tester. The sole UK supplier Qudent supplied the parts in an efficient and timely manner and Chantelle in particular was very helpful. Very quick response to answering emails etc.
September 13, 2024
Unprompted review
Reply from Qudent
Hi Regan, glad we could assist, thanks for the great review, we look forward to helping you again soon, Kind regards Gary & Chantelle
Chantelle was so very helpful
Chantelle was so very helpful. Got me sorted with the piece of equipment in speedy time. Such great service. Many thanks indeed.
September 4, 2024
Unprompted review
Reply from Qudent
Hello Jane, thank you for your kind words. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
Qudent SRS06 Surgeon Stool from…
I purchased a SRS06 Surgeon Stool from Qudent. The quality is of the highest standard. Purchasing such a high quality chair has improved my working life greatly. This chair has the best back support and has really helped improve my posture.
Chantelle has been easily contactable and most helpful with my order, keeping me updated every step of the way.
I shall soon be ordering more products from Qudent and would highly recommend their efficiency and quality of product that they supply.
October 3, 2023
Unprompted review
Reply from Qudent
Thank you for the the lovely review and kind words. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
Chantelle and Gary 5 stars
After a bit of a rocky start not been able to connect the isensor both chantelle and Gary worked there socks off and gave great customer support to get everything sorted.
Can't recommend them enough
August 19, 2024
Unprompted review
Reply from Qudent
Hello Amy, It was a rocky start but we were determined to help you and get everything sorted, thank you for the lovely words. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
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Very professional team
Very professional team. Special thanks to Chantelle.
August 23, 2024
Unprompted review
Reply from Qudent
Hello Aziz, thank your kind words. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
Delighted with this purchase and service
Great value, price, service, got it less than 24hrs after ordering and we are on a Scottish island - great product, team love it (mobile/ domicillary handpiece), definitely recommend
August 21, 2024
Unprompted review
Reply from Qudent
Hello Cameron, thanks for the great write up and we are glad it arrived quickly for you. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
Excellent Customer Service
I would highly recommend this company.
Gary has provided excellent customer service from the beginning to the end and very professional. Would I use this company again ? Absolutely....
August 20, 2024
Reply from Qudent
Hello Kay
Thank you for your lovely review, I do look forward to working with you again in the future. If you need anything, please do not hesitate to contact us.
Kind regards
Gary & Chantelle
Reply from Qudent
Hello Stefana
Thank you for your kind review, if you need any help in the future, please do not hesitate to contact us.
Kind regards
Gary & Chantelle
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Highly Recommend
Thank you to Garry for his help sourcing a spare part for a dental chair. Excellent customer service from the first enquiry. Very highly recommended.
August 5, 2024
Unprompted review
Reply from Qudent
Hello Pearse
Always glad to help and thank you for the kind review, we looking forward to working with you again in the future.
Kind regards Gary & Chantelle
Customer service from Gary is second to…
Customer service from Gary is second to none, I had difficulty finding a battery replacement for our endo machine and within 24hours of contacting Gary, he had located this and ready to order. It's fantastic working alongside another professional company who provide top quality customer service.! Thanks guys!
July 31, 2024
Unprompted review
Reply from Qudent
Thank you Natalie
For those lovely words, I am glad we could help you and if you need anything in the future, please do not hesitate to ask.
Kind regards
Gary & Chantelle
Helpful driver
Driver was willing to deliver where we wanted it - at the front of the shop. It came faster than I was expecting. Best price, decent quality.
July 15, 2024
Reply from Qudent
Hello Fred,
Thank you for the great review, I am glad the delivery driver was helpful, its always good to know this. If you need anything in future, please do not hesitate to contact us.
Kind regards Gary & Chantelle
Good company.
July 1, 2024
Reply from Qudent
Good morning, thank you for your kind review, we look forward to doing business with you again, Regards Gary & Chantelle
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Reply from Qudent
Good morning, Thank you for your review, If you need anything else, please do not hesitate to contact us, we look forward to working with you again, Kind regards Gary & Chantelle
Very good communication and the order…
Very good communication and the order arrived in no time.
July 1, 2024
Reply from Qudent
Hello Joanna, thank you for the kind review, we look forward to helping you again in the future, Kind regards Gary & Chantelle
A Polished Performance!
I had to buy an Air Polisher as our expensive EMS version had failed (again). The product I chose was a Woodpecker AP-H Plus Air Polisher. I arrived promptly, was well packed, and looks stylish. My phone dealings with Qudent have been nothing less than amazing. Staff are knowledgable and as a result, we will buy more products from this company.
July 1, 2024
Reply from Qudent
Hello Michael, thank you for your lovely review, we are always here to help and if you need anything else, please do not hesitate to get in touch with us, we look forward to doing further business with you, Kind regards Gary & Chantelle
Fantastic company that
I spoke with Gary here. His customer service and attention to details was fantastic. They respond quickly and are very good in terms of sales and dealing with any problems thereafter. Great company
June 14, 2024
Unprompted review
Reply from Qudent
Hello Jashan, thank your kind words. We are always here to help you and look forward to doing business with you again soon, Kind Regards Gary & Chantelle
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Excellent and efficient service
May 9, 2024
Reply from Qudent
Hello Garrett,
Thank you for your kind words, it is appreciated and we look forward to helping you again in the future,
Regards
Gary
The item hasn't been delivered
The item hasn't been delivered. When we rang to check or get an update - the person on the phone was very rude and not helpful at all!
May 2, 2024
Reply from Qudent
Good morning Hussain
Firstly may I apologise if you felt that you were spoken to rudely! I was next to our lady when she spoke to Jessica on the 13th and Victoria today the 14th and heard what she was saying, she done everything in her power to sort your order out, I appreciate on this occasion it is late due to our warehouse having issues with the new computers system which I understand is not your fault, I do not remember her speaking inappropriately to any members of the staff. She just talks quite loudly and if this has been interpreted as rude, then again I apologise to your staff and that was not the intention.
Please rest assure this is not how we treat people and hope you accept our apology.
Kind Regards
Gary
Great
I had questions, the customer service answered my questions perfectly. A great service and the product was dispatched and delivered quickly. Much appreciated.
April 3, 2024
Reply from Qudent
Thank you for your lovely comments Peter, we look forward to doing more business in the future with you. Kind regards
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