While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the convenience and affordability of the service, appreciating the ability to consult with a doctor online without long waits or the need for insurance. Many people found the process quick and straightforward, from filling out forms to receiving prescriptions. The user-friendly platform and the professional, attentive doctors also contributed to a positive overall experience for many. However, some people were dissatisfied with the staff, describing some interactions as rude, condescending, or unhelpful. There were also mentions of issues with customer service, including slow response times, unfulfilled promises, and difficulties in resolving billing problems. A few customers also noted that the pricing, while generally affordable, could be higher than other options for certain services.

What people talk about most

Service

Clients share positive opinions on service, highlighting its convenience and accessibility. Many appreciate... See more

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers praise the doctors and other... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the helpfulness and... See more

Price

Consumers find price to be ambiguous, with many expressing frustration over what they perceive as high costs,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the platform and app... See more

Based on these reviews

Rated 5 out of 5 stars

QuickMD doctor MM and responding staff did an excellent job. Very happy with this company and would highly recommend to anyone needing a prescription quickly. This is a real deal company you just have... See more

Company replied

Rated 5 out of 5 stars

I was impressed by how convenient and affordable QuickMD is. It allows you to speak with a doctor online without needing to go to a clinic or hospital, and you don’t even need health insurance. They... See more

Company replied

Rated 5 out of 5 stars

The idea of being able to speak with a doctor from home, without long wait times or crowded waiting rooms, sounds incredibly convenient. I love that they can handle things like prescriptions, urgent c... See more

Company replied

Rated 5 out of 5 stars

I used Quick.md to get a prescription for weight loss medication, and the experience was honestly great. The whole process was quick and straightforward—I just filled out a form, a licensed provider r... See more

Company replied


3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can be seen at home when Im not well to drive

I love that I dont have to go see a doctor in person if I dont even feel well enough or have the energy to drive and can still get seen and treated probably better than I would at the ER. Not to mention being able to access GLP-1 weight loss medications and have a doctor evaluate exactly what I would fit best with. I love QUICKMD!

June 20, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have affordable and easily accessible care. Thank you for trusting us with your health.

Advertisement
Rated 5 out of 5 stars

Fantastic Experience Start to Finish

Start to finish, easy process to book an appt, the provider was FANTASTIC, and a follow-up chat about a prescription was quickly responded to. Won't hesitate to use them again (in fact, will be following up with Dr. Wooten - she's a Godsend!).

June 19, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 5 out of 5 stars

Quick MD is absolutely amazing

Quick MD is absolutely amazing! I would highly recommend their services to anyone! Dr Susan Koo is my definite favorite. She is excellent and always meets and exceeds any expectations I have. Quick MD is incredibly easy and convenient. A lifesaver, to put it simply!

June 18, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you for sharing your inspiring review. We value your feedback and are humbled to be a part of your journey.

Rated 5 out of 5 stars

I was impressed by how convenient and…


I was impressed by how convenient and affordable QuickMD is. It allows you to speak with a doctor online without needing to go to a clinic or hospital, and you don’t even need health insurance. They offer a wide range of services like treating common conditions (cold, flu, infections), and even provide GLP-1 weight loss medications like Ozempic and Mounjaro at low prices. I think it’s a great solution for people who need quick, reliable care from the comfort of their home. I would definitely consider using it again.

June 16, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled that you felt well taken care of during your visit.

Rated 5 out of 5 stars

How did I ever live without Quick Md

Quick MD is such a convenience that I'm amazed I didn't realize I needed it in my life to the extent that I now. You can use them for over 70 different reasons that would normally require a Doctor's appointment. That took up my whole day, now I can make a call, get an appointment virtually, and barely interrupt my day at all. How did I ever live without this service? If you haven't tried it, I highly recommend it!! Love it!

June 14, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled that you felt well taken care of during your visit.

Advertisement
Rated 1 out of 5 stars

Find a real Dr

I've been going here for a few months. I'd warn anybody to find a real Dr. These are fast food Drs who are rude unnecessarily. Well excuse me not even a Dr a nurse with a script pad. Addiction Drs should not talk down to you or make you feel stupid and then hold your script over your head. Nurse Brittney.

June 12, 2025
Unprompted review
quick.md logo

Reply from quick.md

At QuickMD we strive to provide quality care for our patients, we are sorry we missed the mark with your experience. If you have not already, please contact our customer care team here so we can make this right.

Rated 1 out of 5 stars

Not a great review

This is the second time I’ve had a problem picking up my prescription. I tried telling the Dr that a specific pharmacy told me they were not taking in new patients needing this medication and that my pharmacy said they considered me one of their patients and had no problems filling it for me monthly. The basically told me I was lying and he had to at least try to send it in to Walgreens. Of course Walgreens couldn’t fill it and couldn’t give me a date of when they could and the whole time CVS just says send us the script. Imagine needing to know you’re going to have your medicine on time. Knowing it’s very scary going with out it and being told they tried all day reaching Walgreens to cancel the medicine but couldn’t and they can’t call it in to CVS until it’s canceled. I was able to get through to Walgreens twice with no problem but was told they themselves had to talk to them. This could have all been avoided if the Dr would have listened. I’ve had two similar situations. I’ve requested a nicer and more considerate Dr and told I have to use the same one each time and can’t change. I’m stuck dealing with someone who’s very inconsiderate!

June 14, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you for your review and for sharing your experience with us. At QuickMD, we strive to provide quality care for our patients, we are sorry we missed the mark here. Have you reached out to our customer care team? If not, please fill out a ticket. We look forward to making this right for you.

Rated 5 out of 5 stars

Convenient and Professional

QuickMD has been a convenient and helpful resource for my weight loss journey. The weight loss offerings are straightforward and tailored to individual needs, making it easy to stay on track. The doctor I worked with was professional, knowledgeable, and took the time to listen and explain everything clearly. I appreciated the ability to get care from home without long wait times. While the customer service is basic, it's responsive enough to resolve general questions and concerns. Overall, a solid and efficient telehealth experience.

June 12, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thanks so much for taking the time to review Quick MD, we appreciate your feedback and trusting us with your care.

Rated 1 out of 5 stars

Place sucks

Place sucks. I’ve been dealing with this company for 2-3 months now and every time, EVERY time, they somehow screw up the part where I go pick up my prescription. They have no problem taking my money but can’t figure out how to get my prescription to the pharmacy. Idk what the problem is but I’m ready to not use the service anymore because there is a number of different options besides dealing with this headache.

June 10, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you for taking the time to review QuickMD, we apologize for your poor experience. If you have not already, please fill out a ticket with our customer care team. It's our priority to provide an exceptional experience for our patients, and we apologize that this was not the case.

Advertisement
Rated 5 out of 5 stars

QuickMD offers a convenient and…

QuickMD offers a convenient and affordable telemedicine experience, allowing access to various healthcare services, including weight loss programs with GLP-1 medications, through an easy-to-use app. Users frequently praise the doctors for their professionalism, knowledge, and compassionate care. While generally well-regarded for its accessibility and range of services, some users have reported occasional issues with the app's video call quality, customer service, or prescription processing.

June 3, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you for sharing!

Rated 5 out of 5 stars

No Hassle Weight Loss

As a potential patient, I found QuickMD's process straightforward and convenient. Scheduling a same-day appointment was easy, and the provider helped me choose the right medication for my needs. The medication arrived promptly, well-packaged with cold packs to ensure its integrity. Overall, QuickMD made starting my weight loss journey simple and stress-free.

August 5, 2024
Unprompted review
quick.md logo

Reply from quick.md

Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled that you felt well taken care of during your visit.

Rated 5 out of 5 stars

Great products at great prices

These products are at great prices and can be very helpful for most people. I highly recommend them!

May 23, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 1 out of 5 stars

Very unhappy

they didn't fulfill my medication and didn't refund the consultation $100 fee that was done specifically to perscribe that medication...make it make sense...they said my consultation was completed and successful,when I asked if that consultation was purely to get the medication I didn't ask the doctor any questions about my thyroid or physical health I only spoke to him purely to get the refill and I didn't get the refill how's that consultation successful? they didn't budget. so no do not go with Quick md

May 28, 2025
Unprompted review
quick.md logo

Reply from quick.md

Oh no! We’re truly sorry to hear about this experience and completely understand how frustrating this must be. Our goal is never to make anyone feel unheard, and we sincerely apologize.

We’d love to try and make this right. Have you reached out to our Support Team yet? They can assist with a few options. If anything, they could also potentially process some type of refund for the appointment.
https://www.quick.md/get-in-touch/

We’d also like to look into this internally, especially if there’s a concern with our physician. We appreciate you bringing this to our attention, and we truly hope we can find a way to turn this around for you.

Advertisement
Rated 5 out of 5 stars

I can't say enough good things about my…

I can't say enough good things about my experience with quick.md when it comes to getting access to GLP-1 weight loss medications like Ozempic and Mounjaro.

The process was incredibly simple and hasslefree, which is exactly what I needed when exploring options for weight management. The service from the doctor was nothing short of excellent. It was an easy online visit, and the doctor was professional yet so friendly, making me feel comfortable. They were easy to talk to, listened to my concerns, and answered all my questions with patience and clarity. It's clear that quick.md employs highly trained professionals that are thorough in their approach, which gave me a lot of confidence in their expertise.

What really impressed me was how quickly everything was handled. Shortly after my online consultation, my medications were sent directly to my pharmacy.

Additionally, the quick.md app is extremely easy to use. Navigating through the appointment, communications and prescriptions was intuitive and straightforward.

As for the results, I've had a lot of success with the GLP-1 medications and have been a game-changer for my weight loss journey. The medications, combined with the support from quick.md, have truly worked wonders for me.

January 13, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled that you felt well taken care of during your visit.

Rated 5 out of 5 stars

Looks promising

It seems to be a trusted and proven method of loosing weight. The pricing is steep but I'm sure it reflects the rewarding results after using the product. I would refer friends to this service if they were ever in need of it.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

The idea of being able to speak with a…

The idea of being able to speak with a doctor from home, without long wait times or crowded waiting rooms, sounds incredibly convenient. I love that they can handle things like prescriptions, urgent care, and even my mental health, all online. It seems like a fast, reliable option for getting care when I need it most. Definitely planning to try it next time I need a doctor!

May 15, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you for the 5-star review. We are glad you had such a positive experience and look forward to seeing you again.

Advertisement
Rated 5 out of 5 stars

Quick MD is the greate opportunity to…

Quick MD is the greate opportunity to make something new one QuickMD is a game-changer! The process was very fast and easy. I was able to see a doctor within minutes without the hassle of long waits or complicated paperwork. The platform is user-friendly, and the doctors are professional and attentive. I highly recommend for anyone who needs urgent medical care

May 28, 2024
Unprompted review
quick.md logo

Reply from quick.md

Thank you for the 5 star review. We are glad you had such a positive experience and look forward to seeing you again.

Rated 1 out of 5 stars

Avoid

Avoid, I believe they are going out of business now. They don’t have a phone number to call. Every email is AI. They take your money and disappear!

First visit was great, after that they just disappear

April 19, 2025
Unprompted review
quick.md logo

Reply from quick.md

Oh no! We’re truly sorry to hear about this experience and completely understand how frustrating this must be.

We can assure you that we are not going out of business, nor are our support agents AI.

We’d love to try and make this right and are going to send you a request for details to look into this matter further.

We appreciate you bringing this to our attention, and we truly hope we can find a way to turn this around for you.

Rated 5 out of 5 stars

QuickMD / Highly Recommend

QuickMD doctor MM and responding staff did an excellent job. Very happy with this company and would highly recommend to anyone needing a prescription quickly. This is a real deal company you just have to be computer/Mobile phone App literate. If your not try going back to the yellow pages or take a course from your teenage family member. Website and app works fine no issues.

April 17, 2025
Unprompted review
quick.md logo

Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look