Quick Man and Van Reviews 794

The driver rang before he came with an approximate time. Our sofas are quite bulky so we were quite worried about how to get them in place but the gentleman knew what he was doing. Thank you for making our move smooth :)

Everything went smoothly and on time!

Easy to book and the firm they gave was fantastic. Thanks

Was on time, good communication throughout. Very polite and helpful. Went the extra mile. Would use again.

The process of booking a driver was simple, instead of having writing an inventory, like many other man and van websites, you can just hire the van and man that you want by the hour. Extremely cost effective prices too, for the quality of experience that I had. Driver was on time, respectful and extremely efficient.

I was able to rent a van on a short notice and the driver was very nice and respectful.

All went smoothly, the driver was great

Ambark is very professional and friendly, highly recommended.

Came early, professional, and very kind

If I could give 0 stars I would do, before booking read terms and conditions, broke things in my house costing me hundreds of pounds to repair and replace, refused to compensate me as never contacted them in 24 hours

After a reply it was reported on my side in 5 days not 7, your drivers will admit there faults if you asked them and there is evidence from the day that has not been altered

Driver arrived on time. He was friendly, respectful, efficient and careful with my belongings. The online booking system was easy to use, pricing transparent. I will use this service again and recommend 100%

Very straightforward website.
Booked a driver and had the confirmation details seconds after.

Amazing company, best one I've ever used. The drivers and customer service are exceptional and one of the best I've ever experienced. I will be using them again, highly recommended. A special shoutout to Mark who went above and beyond to accommodate my needs during a last minute unexpected change of circumstances. 5 stars!!

On 5 June I booked a van and a man for 4.5 hours starting at 11.30am on 15 June through Quick Van and Man to move my son’s possessions from Eastbourne to Tunbridge Wells. On 11 June the man I had carefully selected for his reviews called to say that he could no longer do the move but Quick Van and Man would supply a replacement.
At 11.30 on 15 June there was no sign of the van and calls to the driver went unanswered, at 11.45 I called the support line, the lady said she could source another van and man in an hour and I got an email to say my booking was changed to 12.50.
At circa 12.15 I got a call from the booked driver to say that he had lost his phone and was in London (so he could never had got to me for 11.30) and he would be with us in two hours, I got another email from support to say my booking was changed to 13.50. The support number went unanswered thereafter. The man eventually arrived at 14.30 in a very tired van with a broken rear door, no apologies for being 3 hours late!
I had shown on the booking form that the move was from a first floor to a first floor but in the event several people both ends helped to load and unload the van despite which the man grumbled that there was too much for one man and that I should have booked two men. In the event it only took 3 hours to load drive and unload compared to the 4.5 hours I had booked for, so what was there to complain about?
I suggested to the man that due to him being 3 hours late, which had caused a great deal of difficulty to me and my son as we had commitments that evening, and it only taking him 3 hours to do the move, that we shouldn’t pay him for the full 4.5 hours, no chance!
The man was unpleasant and unapologetic.
I sent a follow-up email to Quick Van and Man via their website, no response.
Do not use Quick Van and Man!

The two-person team were on time, well prepared, careful, respectful and friendly. This was a much better option for me than the twice-as-expensive big companies that gave me cookie cutter estimates.

The driver arrived early and was very friendly and easy going. Brilliant service which i would use again and recommend to anyone

Excellent service. Van driver arrived on time, was very polite and loaded the van with care. Unloaded at destination speedily and with care.

Excellent service polite very helpful and on time