I deeply regret not researching reviews or looking at this company's refund policy before I ordered. As many here have commented, what I received does not look at all like the quality images on their... See more
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Product is absolute crap
Product is absolute crap, nothing at all like it was advertised on FB. I depend heavily on reviews when purchasing, and theirs (4 or 5 stars only) are clearly contrived. Asked for refund and return instructions to be told, essentially, that not being happy with what I received does not meet their criteria for return since it wasn't damaged. Was also delighted to see that the extra I spent on 'compostable packaging' was just the usual USPS plastic mailer. I AM PISSED.
Item is very poor quality
Item is very poor quality, is not embroidered as shown in advertisements and colors are different. Will not issue a refund. They have a very shady return policy, which is no returns no refunds
The items do not look at all like…
The items do not look at all like pictured. I wrote a review trying to alert customers,buying from this website is easy way of throwing your money into garbage.
Online shopping can be risky
Online shopping can be risky, especially with unscrupulous companies. I prefer to shop locally and in person, so this was an expensive lesson and I want to shout from the rooftops about my experience with @Quiltnest.com. Please help spread the word and shop locally!!
I too have been duped by an online company and the return “policy” is a complete sham. The product was misrepresented and total junk. The company is QUILTNEST and a total scam. Here is the photo of the item I thought I ordered. A quilted, appliqué laundry basket. What I received was a cheap polyester PRINTED quilted fabric flimsy bag. They refused to accept my return and refund my money ($76!!) because there was no flaw noted in the product. Then they “generously” offered a refund if I returned the unacceptable product to CHINA - at a cost of nearly $40. Even if I paid to send it, I have no faith that I would receive a refund. QUILTNEST is the company and the order was delivered from an address in California. I’m spreading the word, please share. Do not order anything from this company. An expensive lesson.
First photo is from their website. Second photo is what I received.
The product I received looks nothing like what is advertised!…
The product I received looks nothing like the picture on the website. The material is thin and only has a few “quilting” stitches. The material itself is dull and not at all as vibrant as the photo.
My main complaint is that the trim around the placemats is very cheap looking; like an inferior black felt. No ruffles or quilt appearance. And it is black and matches nothing on the material on the front
Very disappointed!! Customer service is no help at all. They keep hiding behind the same words of how, due to how the industry works, there will be up to a 20% difference in what you receive when compared with the photo on the website.
Do not buy from this website!
The runner pictured on Facebook was…
The runner pictured on Facebook was beautiful. The runner I received was much lower in quality with much less quilting. When I expressed dissatisfaction, they offered me a discount on a future purchase. I would not make one. I had intended this for a gift but will not give it. Very disappointed in quality and service.
I wish I would have read these reviews…
I wish I would have read these reviews first. The product is not really as pictured. Maybe AI generated??? Product is cheaply made and not really quilted. Do not order from here.
Bait and Switch
It took weeks to get the product and it is an extremely lousy version of what i ordered. It is made from crappy fabric, very flimsy and NOTHING like the beautiful picture showed of a nice cotton hamper . After several emails - it seems to be the only way to contact them - - i was told it cannot be returned for "hygiene" reasons. Who wears a hamper ?
Sunflower runner not as pictured
I ordered a quilted sunflower runner. There was no stitching on the petals or leaves as shown. This was just a print with stitching on the top joining it to the back and I am sure there isn’t even any batting. It is flat as a pancake. I am requesting to return it for a full refund
Failed to deliver product (quilt)
Failed to deliver product (quilt). customer service never answered email. Definitely a fraudulent business.
Super cheaply made products and they…
Super cheaply made products and they enhance their product pictures to make them look better than they are. DO NOT BUY FROM THIS COMPANY!!!
I’m extremely disappointed
I’m extremely disappointed with my purchase from Quiltnest. The product photos showed a beautifully crafted quilt with knitted cactus designs, which was the entire reason I bought it. What I actually received was nothing like the item advertised. Instead of textured, knitted artwork, the quilt had cheap-looking screen-printed cactus images that were poorly aligned and looked faded straight out of the package.
To make things worse, their customer service was no help at all. When I reached out, I was basically told “sorry about your luck — our policy says we can’t help.” No attempt to make it right, no real concern, just a dismissive response.
The overall quality felt rushed and low-end, and the customer service experience made it even more frustrating. I won’t be purchasing from Quiltnest again, and I’d caution others to be careful before ordering.
I think 2.6 stars is way too high for…
I think 2.6 stars is way too high for this company. Seriously a scam company. You do not go what you order.
The company is very responsive to any…
The company is very responsive to any issue one may have. I accidentally ordered an item twice and when I realized my mistake I sent them an email and they responded immediately.
I ordered a most beautiful quilted container and I will definitely order more from this company
Deserves a ZERO star review
Gave one star because it does not allow me to give zero. The products advertised are cotton, quilted, sewn pieces, but this is not what is actually sold. I sadly ordered quilted laundry baskets and received large plastic collapsible baskets with printed motifs, nothing like the baskets pictured.
Look at vantique reviews
Look at vantique reviews, same scanners run this site.
Run away fast from them!
They are spamming again on facebook.
Scam! Run the other way
Received a product that looked nothing like the photo. Was charged $10 more than the receipt. Tried to return and they flat-out refused. Total scam!
Lovely runner
I ordered a table runner with Nutcrackers in it. It is well made and there is a very pretty velvet-like border around it that makes it look very festive. My husband liked it too, and the colors are vibrant.
False Advertising
The item I received was NOT like the item pictured on the website. I tried to return it for a refund and they would not refund me. They kept claiming that the product was as described. It was NOT! Shame on me for not researching them before purchasing.
BE VERY AWARE this site is a scam
BE VERY AWARE this site is a scam. Ordered a patchwork quilt
. No stitching in or around each patch as shown on website photo. Has one wavy pattern sewn through both back and front. No response for resolution from supplier. PLEASE do not order even if photos look good (which I did). Product is sub sub sub par quality.
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