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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the items received looked completely different from the online promotional pictures provided, featuring cheap flat printed fabric instead of actual textured and hand-sewn quilted designs. Consumers also reported frustrating obstacles when seeking support, noting that return policies were unhelpful and unexpected extra fees were added to orders. The minority of people were satisfied with their purchases, expressing genuine joy with what they received. Some reviewers mentioned that the decorative home items featured vibrant colors, good overall quality, and arrived looking precisely as pictured on the official website.

What people talk about most

Product

Customers had ambiguous experiences with the product, as a few reviewers reported that their items arrived... See more

Quality

Clients share negative opinions on quality, noting that the items received are flimsy, thin, and far from the... See more

Website

Reviewers highlight negative aspects of website, expressing deep dissatisfaction because items look nothing... See more

Price

People report negative experiences with price, feeling completely ripped off by expensive items that feel... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I deeply regret not researching reviews or looking at this company's refund policy before I ordered. As many here have commented, what I received does not look at all like the quality images on their... See more

Rated 2 out of 5 stars

Was not at all quilted, my fault for not researching reviews first. Just printed fabric. Nothing like the photos. Such a shame a company would do this.

Rated 1 out of 5 stars

Product is absolute crap, nothing at all like it was advertised on FB. I depend heavily on reviews when purchasing, and theirs (4 or 5 stars only) are clearly contrived. Asked for refund and return... See more

Rated 1 out of 5 stars

Quiltnest is a scam site. Produces mass produced machine stitched tree skirts with scene transferred into cheap fabric. Not hand quilted at all and thin with hardly any filling. Use their return polic... See more


Company details


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1.7

Bad

TrustScore 1.5 out of 5

93 reviews

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No history of asking for reviews

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1.7

All reviews

(93)

82 reviews in the last 12 months

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Rated 1 out of 5 stars

Product is absolute crap

Product is absolute crap, nothing at all like it was advertised on FB. I depend heavily on reviews when purchasing, and theirs (4 or 5 stars only) are clearly contrived. Asked for refund and return instructions to be told, essentially, that not being happy with what I received does not meet their criteria for return since it wasn't damaged. Was also delighted to see that the extra I spent on 'compostable packaging' was just the usual USPS plastic mailer. I AM PISSED.

November 26, 2025
Unprompted review
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Rated 1 out of 5 stars

Item is very poor quality

Item is very poor quality, is not embroidered as shown in advertisements and colors are different. Will not issue a refund. They have a very shady return policy, which is no returns no refunds

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Online shopping can be risky

Online shopping can be risky, especially with unscrupulous companies. I prefer to shop locally and in person, so this was an expensive lesson and I want to shout from the rooftops about my experience with @Quiltnest.com. Please help spread the word and shop locally!!

I too have been duped by an online company and the return “policy” is a complete sham. The product was misrepresented and total junk. The company is QUILTNEST and a total scam. Here is the photo of the item I thought I ordered. A quilted, appliqué laundry basket. What I received was a cheap polyester PRINTED quilted fabric flimsy bag. They refused to accept my return and refund my money ($76!!) because there was no flaw noted in the product. Then they “generously” offered a refund if I returned the unacceptable product to CHINA - at a cost of nearly $40. Even if I paid to send it, I have no faith that I would receive a refund. QUILTNEST is the company and the order was delivered from an address in California. I’m spreading the word, please share. Do not order anything from this company. An expensive lesson.
First photo is from their website. Second photo is what I received.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

The product I received looks nothing like what is advertised!…

The product I received looks nothing like the picture on the website. The material is thin and only has a few “quilting” stitches. The material itself is dull and not at all as vibrant as the photo.

My main complaint is that the trim around the placemats is very cheap looking; like an inferior black felt. No ruffles or quilt appearance. And it is black and matches nothing on the material on the front

Very disappointed!! Customer service is no help at all. They keep hiding behind the same words of how, due to how the industry works, there will be up to a 20% difference in what you receive when compared with the photo on the website.

Do not buy from this website!

November 21, 2025
Unprompted review
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Rated 1 out of 5 stars

The runner pictured on Facebook was…

The runner pictured on Facebook was beautiful. The runner I received was much lower in quality with much less quilting. When I expressed dissatisfaction, they offered me a discount on a future purchase. I would not make one. I had intended this for a gift but will not give it. Very disappointed in quality and service.

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Bait and Switch

It took weeks to get the product and it is an extremely lousy version of what i ordered. It is made from crappy fabric, very flimsy and NOTHING like the beautiful picture showed of a nice cotton hamper . After several emails - it seems to be the only way to contact them - - i was told it cannot be returned for "hygiene" reasons. Who wears a hamper ?

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

Sunflower runner not as pictured

I ordered a quilted sunflower runner. There was no stitching on the petals or leaves as shown. This was just a print with stitching on the top joining it to the back and I am sure there isn’t even any batting. It is flat as a pancake. I am requesting to return it for a full refund

November 20, 2025
Unprompted review
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Rated 1 out of 5 stars

I’m extremely disappointed

I’m extremely disappointed with my purchase from Quiltnest. The product photos showed a beautifully crafted quilt with knitted cactus designs, which was the entire reason I bought it. What I actually received was nothing like the item advertised. Instead of textured, knitted artwork, the quilt had cheap-looking screen-printed cactus images that were poorly aligned and looked faded straight out of the package.

To make things worse, their customer service was no help at all. When I reached out, I was basically told “sorry about your luck — our policy says we can’t help.” No attempt to make it right, no real concern, just a dismissive response.

The overall quality felt rushed and low-end, and the customer service experience made it even more frustrating. I won’t be purchasing from Quiltnest again, and I’d caution others to be careful before ordering.

November 18, 2025
Unprompted review
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Rated 5 out of 5 stars

The company is very responsive to any…

The company is very responsive to any issue one may have. I accidentally ordered an item twice and when I realized my mistake I sent them an email and they responded immediately.
I ordered a most beautiful quilted container and I will definitely order more from this company

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Deserves a ZERO star review

Gave one star because it does not allow me to give zero. The products advertised are cotton, quilted, sewn pieces, but this is not what is actually sold. I sadly ordered quilted laundry baskets and received large plastic collapsible baskets with printed motifs, nothing like the baskets pictured.

November 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Lovely runner

I ordered a table runner with Nutcrackers in it. It is well made and there is a very pretty velvet-like border around it that makes it look very festive. My husband liked it too, and the colors are vibrant.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

False Advertising

The item I received was NOT like the item pictured on the website. I tried to return it for a refund and they would not refund me. They kept claiming that the product was as described. It was NOT! Shame on me for not researching them before purchasing.

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

BE VERY AWARE this site is a scam

BE VERY AWARE this site is a scam. Ordered a patchwork quilt
. No stitching in or around each patch as shown on website photo. Has one wavy pattern sewn through both back and front. No response for resolution from supplier. PLEASE do not order even if photos look good (which I did). Product is sub sub sub par quality.

October 22, 2025
Unprompted review

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