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Quiver Reviews 

117
•
TrustScore 3 out of 5

3.2

Delivery Service
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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the politeness and helpfulness of the delivery staff, often noting that couriers make an effort to hand-deliver items and provide good communication. Reviewers frequently mention successful and timely deliveries, with good tracking updates provided throughout the process. However, some people were dissatisfied with the service, particularly regarding delayed or unfulfilled next-day deliveries, leading to wasted time waiting for parcels that never arrived. There are also significant concerns about customer service, with many reporting unhelpful responses and a lack of clear communication or updates when issues arise. A notable number of reviewers, especially couriers, express strong dissatisfaction with payment practices, citing concerns about the timeliness of payments and clarity regarding pay dates.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the politeness... See more

Staff

Customers had ambiguous experiences with staff, with many reviewers expressing significant dissatisfaction.... See more

Service

Consumers find service to be ambiguous, with some reviewers reporting excellent, very good, and fast service,... See more

Payment

Reviewers highlight significant dissatisfaction with payment processes, with many reporting that they have... See more

Customer service

Reviewers mention negative feedback about customer service, with many expressing disappointment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Driver gave update with expected delivery time and asked if I’d be i. They called me and brought package to my door. Excellent service and great delivery person. Thank you.

Rated 5 out of 5 stars

Great company who deliver straight to your door. Have had a few companies send me items via Quiver, and it's so noticeable how polite their deliver drivers are, and that they actually bother to hand d... See more

Rated 5 out of 5 stars

First time I’d heard of quiver but a good experience. Very fast. Courier rang up to make sure I was there and received the package and was friendly. Hoping the green credentials are good too, but have... See more

Rated 5 out of 5 stars

The commitment of your telephone call was such a big deal to me, what a great way to ensure delivery. Thank you to both team members!

Company details

  1. Delivery Service
  2. e-Commerce Service
  3. Logistics Service
  4. Shipping and Mailing Service
  5. Software Company
  6. Software Vendor

Written by the company

Quiver provides faster delivery from stores to customers in London, Paris and New York.

Contact info

3.2

Average

TrustScore 3 out of 5

117 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(117)

79 reviews in the last 12 months

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Rated 1 out of 5 stars

I worked with Quiver and I promise you…

I worked with Quiver and I promise you their team are very slow at replying when YOU have a problem. DO NOT WORK FOR THEM. They also deduct payment even thought if you are stuck in traffic which is not your fault. They also DEDUCT more of your payment when it comes to pay-day. They please don’t work for this team. They don’t even pay you on time. They are a really bad company. I have tried to give them so many chances but honestly they are the worst Courier company of all.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Wasted my whole weekend waiting for a…

Wasted my whole weekend waiting for a parcel that I specifically bought because it was supposed to come the next day. Still hasn’t arrived. Don’t know when it will. Apparently the driver marked it as “picked up” then realised he left it at the store. Once the issue was realised my item went back to the bottom of the list. Wouldn’t you then prioritise my delivery rather than just be like “oh well…”? This company really doesn’t care about customer service or satisfaction.

March 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Worst ever company to do a shift for...

Worst ever company to do a shift for...

I helped them on the 12th of December 2025.
They have an app where it says when payment is due for the shifts you have done..
Mine was 7th of January, never came, then they postponed it until 22nd then i got in touch with them via email and we exchanged 19 times.
they kept delaying it, i went to their warehouse in person to escalate and chase my money
Not professional, they will mess you around, not organised when it comes to pay.

Steer away from them if you can...

December 12, 2025
Unprompted review
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Rated 1 out of 5 stars

Why there is no zero score?!?

Why there is no zero score?!?

They collected my parcel at 12 ( said the person who organised the delivery)

Received a sms at 4:25 they were going to delivery my parcel.

I’m wandering what they did for 4 hours with my parcel!!!
I should have received it by 13:30pm

What a scam!

January 19, 2026
Unprompted review

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