Received renewal notice. Had a query relating to a previous claim which was answered clearly and promptly allowing me to proceed with the renewal. Great service
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Website quick and easy to use for a competitive quote that was surprisingly lower than last year’s premium.
The annual premium for our small road association public liability actually went down in price. A one off query about liability for trees on fronting properties was responded almost immediately. The o... See more
Been with QM a number of years now and any queries have always been politely and promptly attended to by Paul. Premium is good vfm, but would like to see more items covered when lodge is unoccupied.... See more
Company details
Information provided by various external sources
Quote Monkey, specialist insurance for self storage, car parks, private roads, woodland and many more. Competitive quotes with buy online facility.
Contact info
North Road, RM15 6PT, South Ockendon, United Kingdom
- admin@quotemonkey.co.uk
- quotemonkey.co.uk
4.6
Excellent
396 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to renew and good price for cover
April 20, 2023
Advertisement
Efficient…
Easy access and fas to receive a quote/renewal and competative in the market place
March 20, 2023
Unprompted review
User Friendly Website
Great customer service. Many options to choose from and user friendly website.
January 19, 2023
Unprompted review
Easy to use, great customer service
Easy to use, with very friendly staff. Definitely recommend it as it saved me a lot on my storage insurance.
February 1, 2023
Unprompted review
Extremely happy with the service,Super…
Extremely happy with the service,Super fast and very easy to use the website.Best in the country.Looking forward to renew my insurance in coming time.woo hoo!!
March 12, 2023
Unprompted review
Advertisement
Impossible to get in contact with
Completely impossible to get in contact with. I needed to amend my policy, sent a request and heard nothing back. Ended up cancelling the policy instead, as I'm still in the cool down period and again heard nothing back. I seem to have been refunded but the policy is still listed as live. The website is a buggy mess - cheap but not really worth the hassle.
January 21, 2023
Unprompted review
Easy renewal process and fair price
January 5, 2023
Easy to renew
January 3, 2023
Fast efficient response when it was…
Fast efficient response when it was most needed. Thank you.
November 26, 2022
Advertisement
Beware: if you need to claim
Very difficult to actually make a claim. Phone numbers do not work and emails are not responded to. BEWARE. Cheap and simple to purchase insurance is only any good if it WORKS when you need it.
August 1, 2022
Unprompted review
Best rates, easy setup
Quote Monkey always gives me the best rates for storage facility insurance. It is quick and easy to set up and renew.
October 17, 2022
Quick and easy as always
September 21, 2022
Simple renewal process
Simple renewal process, easy to renew, could be improved with some enhancements to website, auto renew option.
July 26, 2022
Advertisement
An easy website to use
An efficient and easy website to use, as well as useful reminders in advance of renewal.
April 16, 2022
Easy to use
Easy to use - I’ve renewed my policy which was straightforward and the policy documents were sent very quickly. Simple = Good in my book. Thanks
February 8, 2022
Advertisement
Great Company !
Fast, friendly and efficient service. Customer centric company. They have my repeat business. Thank you Paul.
September 17, 2021
Was easy to find the type pf policy I…
Was easy to find the type pf policy I needed.
Site seems very 'sensitive'?? I found myself having to input information several times as the screen kept clearing and I was back to square one.
Documentation appeared in short order and was self explanatory.
Overall a good experience
September 16, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.