R3 Physiotherapy Reviews 209

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, highlighting their ability to make clients feel comfortable and understood. The service provided is frequently described as effective, with many people reporting significant improvements in their conditions and overall well-being. Consumers also appreciate the positive and relaxing environment, contributing to a smooth and pleasant user experience. However, some customers also noted occasional issues with accessibility, specifically regarding staff availability after 5 pm, which impacted the usefulness of the intercom system.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff's professionalism,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professional and effective... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Fitness

Users describe positive interactions with fitness. Many reviewers report that the sessions helped them... See more

Based on these reviews

Rated 5 out of 5 stars

Ryan is the best therapist I have EVER seen, and I have seen quite a few in my time. He immediately identified my left shoulder issue and gave me a series of exercises to complete daily which have hel... See more

Rated 5 out of 5 stars

I'd almost given up hope. Ryan was the eighth physio I met for ongoing ankle/foot problems, and he was the first to really try to understand the problem, then educate me as to what's going wrong. He s... See more

Rated 5 out of 5 stars

I attended an assessment with R3 Physiotherapy. I was positively welcomed and respected. I felt comfortable enough to discuss my issues even though some quite personal as a stroke patient who had d... See more

Rated 5 out of 5 stars

After struggling with shoulder pain for over 2 years which woke me up at night, I happen to see an advert on my phone and thought I'd time for some self love. I was very impressed with the initial... See more


Company details

  1. Physical Therapist
  2. Health Consultant
  3. Home Help Service
  4. Life Coach
  5. Physical Therapy Clinic
  6. Wellness Program

Written by the company

Welcome to R3 Physiotherapy, where our primary objective is to prioritize your needs and help you achieve your goals. We understand that dealing with pain or discomfort can be challenging, and that's why we offer personalized solutions tailored to meet your specific needs. Our team of experienced professionals is dedicated to working closely with you every step of the way. We'll develop a customized treatment plan designed to address your unique situation, and we'll involve you in every aspect of your recovery process. We believe that the key to successful treatment is collaboration, and we're committed to empowering you to take control of your recovery. Our team will guide and support you throughout your journey, ensuring that you feel confident and well-informed. At R3 Physiotherapy, our ultimate goal is to help you feel resilient, revitalized, and relieved. We believe that by providing you with the tools and knowledge to take charge of your body, you'll be able to lead a better life. If you're ready to begin your journey towards a happier, healthier you, contact us today to schedule your appointment. We're here to help you achieve your goals and feel your best.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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Rated 5 out of 5 stars

Great customer service

Great customer service, great communication, great experience. The laser treatment was so good and helped my back. I may need to get some more... I have not started the exercises yet but I am looking forward to an overall improvement.

August 17, 2023
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Reply from R3 Physiotherapy

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service and communication. It's fantastic to know that the laser treatment has already helped your back. We look forward to seeing your overall improvement once you start the exercises.

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Rated 5 out of 5 stars

How they pinpoint what was the cause of…

How they pinpoint what was the cause of the nerves pain, and what type of treatment I might need in future. 🤔

August 15, 2023
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Reply from R3 Physiotherapy

Thank you for your feedback! We're glad our team identified the cause of your nerve pain and provided future treatment recommendations. Your well-being is our priority.

Rated 5 out of 5 stars

The physiotherapy guy is fantastic and…

The physiotherapy guy is fantastic and friendly, he knows the job very well, I feel relieved after my session with him. I would recommend him to anyone to have a session with him.

August 15, 2023
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Reply from R3 Physiotherapy

Thank you for your feedback! We're delighted to hear that you found our physiotherapist fantastic and friendly, and that you felt relieved after your session. We appreciate your recommendation.

Rated 5 out of 5 stars

Leg treatment

Ryan was good and my leg felt better after the treatment

August 10, 2023
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Reply from R3 Physiotherapy

Thank you for sharing! We're glad to hear that Ryan's treatment made a positive difference for your leg. Your well-being is our top priority, and we're here to assist you anytime you need.

Rated 5 out of 5 stars

Totally recommend this experience 100%

Totally recommend this experience 100%. Worth the amount paid.
Ryan Johnson is amazing.
From the start of the experience till the end, I was made to feel very comfortable. Ryan showed how very knowledgeable he is.
The feedback given was very positive and exercise program sent to me almost immediately.
I will be returning for a follow-up, recommended after four weeks.

August 8, 2023
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Reply from R3 Physiotherapy

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Ryan and felt comfortable throughout. Your feedback means a lot to us. We look forward to seeing you in four weeks for your follow-up. Take care and stay well

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Rated 5 out of 5 stars

Ryan was so professional and very…

Ryan was so professional and very helpful. The appointment went so well; was able to explain causes of my pain in proper details more than what any other physiotherapist had done in the past. I got a good laser treatment and follow up care plan. Overall, this service was excellent.

August 7, 2023
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Reply from R3 Physiotherapy

We truly appreciate your feedback! It's heartening to hear that Ryan could provide clarity and effective treatment for your pain. Our goal is always to offer the best care possible, and we're glad to have met your expectations. Wishing you continued progress and well-being!

Rated 5 out of 5 stars

Absolutely fantastic job by Ryan

Absolutely fantastic job by Ryan. When I came, I didn't think I could move my right pinky finger. It was moving by the end of the session. Ryan also identified the key issues the tendons in my hand which were overlooked by others. He gave me some very helpful exercises.
I was a bit stressed as I'd gone into the wrong place and was very late but he was kind and put me at ease.
Great service. I'll be back.

August 6, 2023
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Reply from R3 Physiotherapy

Thank you for your kind words! It's heartwarming to know that Ryan could make a significant difference in just one session. We always strive to provide a comforting environment, especially when things don't go as planned. We're looking forward to assisting you further on your next visit. Stay well

Rated 5 out of 5 stars

The overall test was Detailed

The overall test was thorough. The result and outcomes were speedily given and the communication was first class.

I have already recommended family and friends to use R3 Seervices.

August 5, 2023
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Reply from R3 Physiotherapy

We're truly grateful for your feedback! It's wonderful to hear that you found our services thorough and our communication top-notch. Your recommendations to family and friends mean the world to us. Thank you for trusting R3 Services. We're here for you anytime!

Rated 5 out of 5 stars

It felt like a miracle

Customer service was excellent. Ryan is a true professional. He explained everything as he went along. Kept checking with me how I was throughout the treatment. Sent me exercises to do at home before the next treatment. Week one I was using a stick to walk with by week two no stick. Highly recommended. Will definitely use the service again if the need arises. Thank you so much Ryan.

July 13, 2023
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Reply from R3 Physiotherapy

Thank you for taking the time to share your experience! It's heartening to hear about your progress in just two weeks. Ryan always aims to ensure our clients are well-informed and comfortable. Your recommendation and trust in our services are deeply appreciated. We're here for you whenever you need us. Wishing you continued good health!

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Rated 5 out of 5 stars

Great service

Easy to book.. very reasonably priced.
Ryan was great and knowledgeable took his time to find the problem area.
Would definitely recommend 😃👌🏽😄

July 24, 2023
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Reply from R3 Physiotherapy

Thank you for your kind words! We're delighted to hear that the booking process was smooth and you found value in our services. Ryan always strives to provide thorough and knowledgeable care. Your recommendation means a lot to us. We're here to help anytime you need!

Rated 5 out of 5 stars

Excellent experience.

Excellent experience.

Ryan seems to have got the bottom of an issue that’s been causing me problems for years.

Highly recommended ⭐️

July 20, 2023
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Reply from R3 Physiotherapy

We're so glad to hear that, thank you! It's wonderful that Ryan could help pinpoint and address a long-standing issue for you. Your trust and recommendation mean a lot to us. Wishing you continued well-being and comfort!

Rated 5 out of 5 stars

Ryan fixed my back in one 45 min session

During my exercise class j injured my back, I was bending over while lifting not too heavy weights and suddenly I felt this pain in my lower back and I couldn't stand straight. Somehow in agony I managed to get home but the pain was so bad I was struggling to walk or even stand straight. This was going on for 10 days until I went to see Ryan, who immediately identified a facet joint dysfunction, did his magic massage and laser treatment and i walked out of his office like new. Now I'm able to return to my exercises. His knowledge and passion for what he does is extraordinary. I dont need any other physio, chiro or osteopathy, Ryan's knowledge is enough.

July 18, 2023
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Reply from R3 Physiotherapy

Thank you for sharing your journey to recovery with us. It's truly heartwarming to hear how Ryan's expertise and treatments made such a significant difference for you, especially after enduring pain for 10 days. We're committed to ensuring our clients feel their best, and stories like yours inspire us even more. Wishing you safe and enjoyable exercise sessions ahead. We're here for you whenever you need!

Rated 5 out of 5 stars

Ryan was a very calming person

Ryan was a very calming person, I was fairly stressed when arrive and despite the fact I was short tampered and irritable, he was very patient with me. The treatment was very good and left me relax and comfortable in my body.

July 13, 2023
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Reply from R3 Physiotherapy

Thank you for sharing your experience. We understand that pain and discomfort can be overwhelming, and we're glad Ryan could provide a calming and understanding environment for you. It's wonderful to hear that you left feeling relaxed and comfortable. Your well-being is our top priority, and we're here to support you anytime you need

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Rated 5 out of 5 stars

very good session

The Physiotherapist was professional and knowledgeable and gave lots of information and inew incites to my bodily structures, so now I xan week fixing those issues. Excellent. Thank you.

July 4, 2023
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Reply from R3 Physiotherapy

We truly appreciate your feedback! It's great to hear that our physiotherapist provided valuable insights into your bodily structures, empowering you to work towards better health. Your well-being is our mission, and we're here to assist you every step of the way. Thank you for trusting us with your care!

Rated 5 out of 5 stars
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Reply from R3 Physiotherapy

Thank you for your kind words. We believe that attentiveness and compassion are essential in providing the best care. We're glad to hear that you felt supported during your visit. Your well-being is our top priority, and we're here for you anytime you need.

Rated 5 out of 5 stars

Very pleased with my 1-2-1…

Very pleased with my 1-2-1 consultation. Ryan was very professional and informative. Would definitely recommend them.

July 2, 2023
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Reply from R3 Physiotherapy

Thank you for sharing your positive experience! We're delighted to hear that you found your consultation with Ryan both professional and informative. Your recommendation means a lot to us. We're here to assist you anytime you need. Take care!

Rated 5 out of 5 stars
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Reply from R3 Physiotherapy

Thank you so much for your feedback! We're thrilled to hear you had a positive experience with our service. Your satisfaction is our top priority. We're here for you anytime you need!

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Rated 5 out of 5 stars

The details analysis of both knees (the…

The details analysis of both knees (the problem) and steps put in place to rectify the problem

June 19, 2023
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Reply from R3 Physiotherapy

Thank you for your feedback. We're pleased you found our knee analysis detailed and helpful. We're here to support your journey to better health

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service, informative, respectful, patient, personable and very reassuring regarding the difficulties with pain that I’ve recently been trying to manage. I highly recommend booking in with Ryan for physiotherapy, he offers the best physio service, and treatment I have ever received!!

June 1, 2023
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Reply from R3 Physiotherapy

We truly appreciate your heartfelt feedback! It's wonderful to hear that Ryan's approach made a significant difference in managing your pain. Your recommendation means the world to us. Wishing you continued progress and well-being. Thank you for choosing us!

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