R3 Physiotherapy Reviews 209

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, highlighting their ability to make clients feel comfortable and understood. The service provided is frequently described as effective, with many people reporting significant improvements in their conditions and overall well-being. Consumers also appreciate the positive and relaxing environment, contributing to a smooth and pleasant user experience. However, some customers also noted occasional issues with accessibility, specifically regarding staff availability after 5 pm, which impacted the usefulness of the intercom system.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff's professionalism,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professional and effective... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Fitness

Users describe positive interactions with fitness. Many reviewers report that the sessions helped them... See more

Based on these reviews

Rated 5 out of 5 stars

Ryan is the best therapist I have EVER seen, and I have seen quite a few in my time. He immediately identified my left shoulder issue and gave me a series of exercises to complete daily which have hel... See more

Rated 5 out of 5 stars

I'd almost given up hope. Ryan was the eighth physio I met for ongoing ankle/foot problems, and he was the first to really try to understand the problem, then educate me as to what's going wrong. He s... See more

Rated 5 out of 5 stars

I attended an assessment with R3 Physiotherapy. I was positively welcomed and respected. I felt comfortable enough to discuss my issues even though some quite personal as a stroke patient who had d... See more

Rated 5 out of 5 stars

After struggling with shoulder pain for over 2 years which woke me up at night, I happen to see an advert on my phone and thought I'd time for some self love. I was very impressed with the initial... See more


Company details

  1. Physical Therapist
  2. Health Consultant
  3. Home Help Service
  4. Life Coach
  5. Physical Therapy Clinic
  6. Wellness Program

Written by the company

Welcome to R3 Physiotherapy, where our primary objective is to prioritize your needs and help you achieve your goals. We understand that dealing with pain or discomfort can be challenging, and that's why we offer personalized solutions tailored to meet your specific needs. Our team of experienced professionals is dedicated to working closely with you every step of the way. We'll develop a customized treatment plan designed to address your unique situation, and we'll involve you in every aspect of your recovery process. We believe that the key to successful treatment is collaboration, and we're committed to empowering you to take control of your recovery. Our team will guide and support you throughout your journey, ensuring that you feel confident and well-informed. At R3 Physiotherapy, our ultimate goal is to help you feel resilient, revitalized, and relieved. We believe that by providing you with the tools and knowledge to take charge of your body, you'll be able to lead a better life. If you're ready to begin your journey towards a happier, healthier you, contact us today to schedule your appointment. We're here to help you achieve your goals and feel your best.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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Rated 5 out of 5 stars

The information I got is educative and meet my expectations.

The information I got is educative. Ryan is enthusiastic, gentle.and professional. He knows his stuff.

March 23, 2024
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Reply from R3 Physiotherapy

Thank you for your feedback! We’re thrilled to hear you found your session with Ryan both educational and enjoyable. His dedication to professionalism and care really stands out. We look forward to your next visit!

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Rated 5 out of 5 stars

A great service for pain management

Ryan was an excellent support. In only 1.5 sessions, I learnt a lot about my mobility. Including causes of pain that I was not expecting to be made aware of. Ryan is friendly, professional and informative. His analysis and exercises given were very helpful and proved immediately effective. I think of it as almost an MOT for your mobility. If you're in pain, I would highly recommend this service.

March 5, 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for sharing your experience! It's fantastic to hear that Ryan was able to provide such valuable insights and immediate relief in just 1.5 sessions. We're glad you found his friendly, professional, and informative approach effective, akin to an MOT for your mobility. We appreciate your recommendation and look forward to continuing to support your well-being.

Rated 5 out of 5 stars

I was pretty nervous initially as my…

I was pretty nervous initially as my back is pretty bad but R3 made me trust them by their use of knowledge and techniques ! I experienced immediate pain relief, and they are the only people that have focussed on the cause not the problem and I am super hopeful that my pain journey will come to an end soon.

February 4, 2024
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Reply from R3 Physiotherapy

Thank you for trusting us with your care and for sharing your positive experience. We're delighted to hear that you felt reassured by our knowledgeable approach and techniques, leading to immediate pain relief. It's great to know that our focus on addressing the root cause of your issue has given you hope for a pain-free future. We look forward to continuing to support your journey to wellness.

Rated 5 out of 5 stars

Ryan was great

Ryan was great. The pain is now less than before.

December 30, 2023
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Reply from R3 Physiotherapy

Great to hear Ryan helped reduce your pain! Thanks for sharing your experience.

Rated 5 out of 5 stars

Great service

Great service

Ryan was able identify the problem and he gave me exercises to cure my problem.

I would definitely recommend him.

December 5, 2023
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Reply from R3 Physiotherapy

Thank you for your feedback! We're glad Ryan could effectively identify the issue and provide helpful exercises. It’s wonderful to hear you'd recommend him. We look forward to seeing you again soon.

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Rated 5 out of 5 stars

very detailed

very detailed, comprehensive and engaging.

November 18, 2023
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Reply from R3 Physiotherapy

Thank you for your kind words! We're delighted to hear that you found our service detailed, comprehensive, and engaging. We strive to provide the best experience and appreciate your feedback.

Rated 5 out of 5 stars

Very Professional and Worthy experience.

I went for help with bilateral hip pain. I was very happy with the appointment has it was very informative and helped me to understand what was going on in my body. I was told to do some simple exercises and this was video and replayed. Ryan the physiotherapist was very professional and explained everything step by step. The laser job on my hips did a good job as I haven’t felt any discomfort since then. He has sent me the video for my exercises and I’m looking forward to starting my program and to help myself heal.

November 18, 2023
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Reply from R3 Physiotherapy

Thank you for sharing your experience! We're glad to hear that your appointment for bilateral hip pain was informative and effective. Ryan's professionalism and the laser treatment have clearly made a positive impact. We're pleased the exercise video is helpful and look forward to supporting your healing journey.

Rated 5 out of 5 stars

Thorough and a good service.

There's actually a lot that I liked. I liked the initial conversation I had on the phone explaining what I was feeling and where I was feeling it. I knew it wasn't an unusual injury as I've had a number of football related injuries before. Mr Johnson mentioned what it could be and had a plan in place to help with recovery if it was exactly that.

When arriving for my appointment, I was impressed with the setup and really enjoyed the initial assessment of my stance, strengths and weaknesses with basic movements, which I already knew, but what was eye opening was just how bad. During the appointment we had really good discussions and the deep tissue massage, while painful, was spot on hitting exactly where I was injured and breaking up the scar tissue, again giving me confidence that Mr Johnson knew exactly what he was talking about.

The more we discussed and performed certain exercises that would be good for recovery, the more we were able to highlight other areas/muscles which may be overcompensating due to weaknesses elsewhere, especially regarding feet and plantar fasciitis. It was quite remarkable and would definitely recommend.

August 2, 2023
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Reply from R3 Physiotherapy

Thank you for sharing your detailed experience! We're glad to hear that you appreciated the initial conversation and Mr Johnson's recovery plan. Your in-depth assessment, despite knowing your weaknesses, provided valuable insights. The deep tissue massage, although painful, was effective, and Mr Johnson's expertise gave you confidence. The discussions and targeted exercises highlighted compensating areas, particularly related to plantar fasciitis. Your positive experience and recommendation mean a lot to us.

Rated 5 out of 5 stars

Seriously just book yourself in!

Really impressed with the service and advice from Ryan. Several weeks on and I ca feel the difference already just with a few short exercises a day (and nothing strenuous!) Less pain, less creaking and some very underused muscles waking up. Sincerely thank you!

October 13, 2023
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Reply from R3 Physiotherapy

Thank you for your feedback! We're thrilled to hear that Ryan's service and advice have made a noticeable difference in just a few weeks. It's great that the simple, non-strenuous exercises are reducing your pain and helping awaken underused muscles. We're glad you're feeling better!

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Rated 5 out of 5 stars

An excellent service was delivered by…

An excellent service was delivered by Ryan of R3 Therapy. I booked Ryan after having suffered a dislocated kneecap via a skating accident and he was keen to assist in rehabilitating the knee from the point at which he met it. I had a very through hands on session with laser included and he talked me through every step of the way so I left feeling very informed and confident about the next steps. Ryan also gave great advice for additional exercises between sessions to help me get the best results possible.

October 3, 2023
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Reply from R3 Physiotherapy

Thank you for your kind words! We're delighted to hear that Ryan provided excellent service and helped you feel informed and confident after your session. It's great to know the hands-on session, including the laser treatment, was thorough and beneficial for your knee rehabilitation. Ryan's advice for additional exercises is aimed at ensuring you achieve the best possible results.

Rated 5 out of 5 stars

Ryan was great

Ryan was great
Very knowledgeable

October 27, 2023
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Reply from R3 Physiotherapy

Thank you for your feedback! We're pleased to hear that you found Ryan very knowledgeable and helpful.

Rated 5 out of 5 stars

a very professional and experienced practitioner

The therapist was very skilled and took great care in considering my sons cause of pain and giving a professional diagnosis. He was clear and concise with informing us what the next steps would be and it has helped my son considerably.

October 6, 2023
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Reply from R3 Physiotherapy

Thank you for your feedback! We're glad to hear that our therapist provided a skilled and thorough diagnosis for your son's pain. It's wonderful to know that the clear and concise information on the next steps has been helpful and made a significant difference for your son

Rated 5 out of 5 stars

He improved my shoulder in first session!. I highly recommend him.

I have had a lot of trouble for the last few months with my shoulders. I knew I had nothing to lose and I went for the package. The body scan was very useful and I got a lot of good advice moving forward . Ryan is very knowledgeable, experienced and professional. The massage and exercises were needed and Ryan gave a lot of feedback. He was positive and reassures me things will improve. I was honestly quite low before I went to the session and I can tell he meant it and loves his job.I didn't expect to feel any improvement but in a couple of days I noticed more freedom in my shoulders.

October 3, 2023
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Reply from R3 Physiotherapy

Thank you for sharing your experience! We're thrilled to hear that Ryan's expertise and positive approach made such a difference. It's great that the body scan and advice were helpful, and that the massage and exercises provided much-needed relief. We're especially glad to hear that you noticed improvement in your shoulders within a couple of days. Your feedback reinforces our commitment to helping our clients feel better.

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Rated 5 out of 5 stars

Mobility greatly improved

I went into the clinic barely able to walk. At this point I have regained 80% of my mobility and this is due to the care received from Ryan. His holistic investigative skills resulted in a diagnosis around which my treatment was designed. Follow up calls & customised exercises included in the package was very helpful. Ryan’s genuine positive reassurance and professionalism is what a patient experiencing chronic pain needs as It gives hope which aids healing process.

August 22, 2023
Unprompted review
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Reply from R3 Physiotherapy

Thank you for sharing your remarkable progress! We're thrilled to hear that you've regained 80% of your mobility thanks to Ryan's care. His holistic approach, thorough diagnosis, and customized treatment plan, along with follow-up calls and tailored exercises, clearly made a significant impact. Ryan's genuine reassurance and professionalism are indeed vital for patients experiencing chronic pain, and we're glad it has provided you with hope and aided your healing process.

Rated 5 out of 5 stars

Amazing service

Very good service, he was patient with my dad when he could not do some of the exercises. Also, he explained things in detail as to why he was experiencing pain in certain areas. He even went a little over time which was really nice

September 26, 2023
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Reply from R3 Physiotherapy

Thank you for your kind feedback! We're pleased to hear that Ryan provided a very good service, showing patience and understanding with your dad. His detailed explanations and willingness to go a little over time truly reflect his commitment to patient care. We're glad your dad felt well-supported.

Rated 5 out of 5 stars

Remarkable service.

Ryan is the best. By the time my appointment was over, I had a better understanding of my condition, which I have had for nearly four months.

September 22, 2023
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Reply from R3 Physiotherapy

Thank you for your feedback! We're delighted to hear that Ryan was able to help you gain a better understanding of your condition, which you've been dealing with for nearly four months. Your satisfaction means a lot to us.

Rated 5 out of 5 stars

Fantastic advice and treatment

Fantastic support. I was in such terrible pain and Ryan made it possible for me to leave the session with hope and far less pain. Excellent listener, very thorough. Thank you.

September 5, 2023
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Reply from R3 Physiotherapy

Thank you for your kind words! We're thrilled to hear that Ryan provided fantastic support and helped you leave the session with hope and far less pain. His excellent listening skills and thorough approach are key to our service. We're glad we could make a positive difference for you.

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Rated 5 out of 5 stars

Excellent service and great…

Excellent service and great physiotherapist and very nice gay.

September 12, 2023
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Reply from R3 Physiotherapy

Thank you for your feedback! We're pleased to hear that you received excellent service and found our physiotherapist to be both skilled and pleasant. Your kind words mean a lot to us.

Rated 5 out of 5 stars

Very professional

Ryan was very professional as he pointed on the specific areas I need to concentrate and which exercises will improve them.

September 7, 2023
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Reply from R3 Physiotherapy

Thank you for your feedback! We're glad to hear that Ryan's professional guidance helped you identify specific areas to focus on and provided effective exercises to improve them. Your satisfaction is important to us.

Rated 5 out of 5 stars

Back ache rebuked!

This was a super alternative way to find out what my back issue was and get it treated professionally. Everything was explained well, it was a very good experience and I feel more enlightened about my back, hip and movement. I recommend R3 highly as the scan, physio and infra Red treatment made a big difference for me and I have support to feel better. Health is wealth so the cost was extremely worth it for the high level service I received. I was totally at ease, thank you R3 👌🏿

September 4, 2023
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Reply from R3 Physiotherapy

Thank you for sharing your positive experience! We're thrilled to hear that our comprehensive approach, including the scan, physio, and infrared treatment, made a significant difference for you. It's wonderful to know you feel more enlightened about your back, hip, and movement. We appreciate your high recommendation and are glad that our service provided the support you needed. Health is indeed wealth, and we're pleased that you found the cost worthwhile for the level of care received. We're glad you felt at ease during your visit.

Thank you for choosing R3 Physiotherapy!

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