Racefiets013 Reviews 88

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had a very positive experience here. Joao is enthusiastic, kind, and took lots of time to help me. He made sure the bike was properly set up with the correct stem and saddle height so I could take... See more

Company replied

Rated 5 out of 5 stars

From the moment I entered the store/showroom, I have been warmly welcomed by the team. Besides they only accept visits by appointments, which greatly enhances the experience, to welcome you by your na... See more

Company replied

Rated 5 out of 5 stars

I recently bought a used road bike and couldn’t be happier with the experience. I discovered them on Instagram and after great advice via WhatsApp, I easily booked an appointment online. In store, I r... See more

Company replied

Rated 5 out of 5 stars

Are you looking for another bicycle and is service important to you? Then Joao (Racefiets013) is the right place for you! I find his personal approach and service truly unique! He takes the time for y... See more

Company replied

Company details

Written by the company

High-quality racing bikes with a second life⚡️ Prioritizing customer experience ❤️ New in Tilburg📍 100+Bicycles in stock💯 Transparency 🤝🏼


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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Rated 5 out of 5 stars

Joao and the team are simply the best!

Joao and the team are simply the best. Extremely helpful, friendly and honest. I could not recommend this place more for anyone looking to get the best deal for a bike that im sure will put a huge smile on your face just like it happened with me. The bike was in excellent shape just like described and the whole experience was just wonderful. Thank you so much to Racefiets013 team and of course Joao!!

July 5, 2024
Unprompted review
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Reply from Racefiets013

Hi Salah, thank you so much for this wonderful review, it was our pleasure to help you find the perfect bike! 😊

Rated 5 out of 5 stars

My first road bike in Netherlands

Today (July 5th, 2024), I purchased a Cannondale Synapse, my first road bike in the Netherlands, from Joao in person at Racefiets013. There are several reasons why I chose to buy my first bike from Racefiets013. Firstly, Joao demonstrated professional knowledge and provided excellent suggestions. Secondly, Joao's enthusiasm and patience were remarkable as he showed me around the office and introduced all the bikes. Lastly, the bike was offered at a super reasonable price. I am extremely pleased with my experience at Racefiets013 and meeting Joao. If anyone is looking to buy a bike, I highly recommend purchasing from Joao.

My bike is soooooooo beautiful. Super!!!!!!

July 5, 2024
Unprompted review
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Reply from Racefiets013

Hi Wei-Cheng, thank you very much for this super nice review! We are happy that you enjoyed our service and are in love with the bike 😍

Rated 5 out of 5 stars

Best bike shop ever

Best bike shop ever! I was looking for a bike to get into the sport and would have been fine with some entry level bike. But I was so lucky to find Joao's store!

I saw the bike of my dreams, a Canyon Endurace CF SL Ultegra disc, for a super competitive price!
I couldn't believe it. I texted him right away and he was so kind to hold the bike for me until I could come and pick it up.
Once there I saw the photos on the wall, all the previous customers with a big smile on their face and I knew I had just found a gem. Joao was super helpful, we regulated the bike seat and checked the fit and I rode it around the block. I loved it!

The bike came fully checked, with pedals and even the seat bag, ready to be ridden! He even changed the pedals with the ones from another bike on my request.

Can't recommend this place enough, good luck with the shop Joao!

April 27, 2024
Unprompted review
Racefiets013 logo

Reply from Racefiets013

Hello Danilo, thank you very very much for such an amazing review, I really appreciate it

I’m very very happy to know that you had an amazing experience! Enjoy your dream bike for many many years 😄

Best regards,
Joao

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