I ordered a vacuum cleaner in July but…
I ordered a vacuum cleaner in July but didn’t hear anything. I tried to contact them by email but no response. When I try to call I get disconnected.
July 20, 2024
Unprompted review
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Scammers!
They are either scam artists or completely incompetent.
I ordered a product on the 25.11.2023 (2023-04536) and cancelled it via an email conversation with one of their employees prior to shipping on the 12.12.2023. All I need is a refund, but despite emailing dozens of times and being assured I will get one, nothing has arrived. The stupid thing is it is costing their business money, as they keep spending time replying to me, but not actually processing the refund. A complete waste of everyone's time.
Do not shop here.
Edit: it is now 25.03.24. I have still not received a refund. I will be reporting this theft to the police this week. Hopefully I will be able to find a resolution that way.
Edit number 2: The order has NOT been refunded, this is a lie. The police are dealing with this now as I have reported it as a crime.
Edit number 3: it's now 30/05/2025 and I still have no refund. The police responded to the report I made after 8 months stating that "no crime had been committed", this is despite me showing evidence of paying for goods I never received and not being refunded despite being promised one in writing.
Maybe incompetent policing is the reason these scammers are able to do what they've been doing for so long, and to so many people.
In summary: useless shop, useless police force.
March 11, 2024
Unprompted review
Reply from radionovelli.it
Gentile Cliente,
il Suo ordine risulta rimborsato.
Cordiali Saluti
Radionovelli Roma
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Very competitive prices but lead time a…
Very competitive prices but lead time a little long. Low prices are worth the wait. Customer service also very responsive and delivery perfect.
April 3, 2021
Disponibilità di tv
Disponibilità di tv, pc, radio, etc. di alta qualità, con rapporti di cortesia e competenza con i clienti
March 27, 2021
Disponibili e professionali
March 27, 2021
Not good at all
March 27, 2021
Reply from radionovelli.it
Il servizio Clienti che risponde al numero 0683398321 è a Sua disposizione per ulteriori chiarimenti perché il nostro obbiettivo è la Sua soddisfazione.
Radionovelli - Marchio Storico D'Interesse Nazionale - Roma
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