I purchased my CP200 radios used and they refuse to divulge the website to be able to configure them. Absolutely unprofessional.
Company replied
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See what reviewers are saying
Took longer than they said. They sent wrong equipment and then charged me for restocking because I had to buy elsewhere. Terrible business and terrible customer service.
Company replied
The products and services that you provided were 5 star. The only reason I gave it 4 stars was due to shipping concerns which you had no control over. Next time try UPS. We are based in Alaska and b... See more
Awesome website for USA and UK users. Even though they didnt sell the product I found elsewhere anymore, they still had a free download of the programming software as well as a video on how to use the... See more
2.8
Average
51 reviews
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Awesome website for USA and UK users
Awesome website for USA and UK users. Even though they didnt sell the product I found elsewhere anymore, they still had a free download of the programming software as well as a video on how to use the software along with the product. Havent had to ask any questions but they seem to answer others fairly quickly! Would recommend to any and everyone for radio programming needs for beginners and advanced users!
March 10, 2021
What a lovely experience
What a lovely experience. I was desperately in need of radio help and parts and they really came through for me. It's really nice to know that there are businesses around these days that are run by kind, genuine, helpful folks.
February 24, 2021
I’ll continue to order from…
I’ll continue to order from radiotronics the service was great. Super friendly people loved the experience.
Marvin Lipfird
February 5, 2021
I'm glad to get it and I haven't been…
I'm glad to get it and I haven't been able to program my radio yet
January 29, 2021
Shipping Support
The tech support called me when he found a possible problem with my order and had an acceptable solution. Very helpful.
January 28, 2021
Excellent experience
Excellent experience! Craig was very helpful and knowledgeable. He made the proper suggestions, and provided a seamless purchasing experience. I would absolutely do business with Radiotronics again.
January 27, 2021
Ordered the free programming software…
Recieved my programming software for the Motorola DTR650. More than satisfied. Thank you for getting it to me..
R. Christian
December 30, 2020
Reply from Radiotronics (USA)
We offer programming software for Motorola business two-way radios free of charge as a service to existing and potential new clients. Your software is available to download from the "My Downloads Section" on our website, here: https://www.radiotronics.us/downloadable/customer/products/
This client did not contact us whatsoever. In fact, we had no idea he had not actually downloaded it until he left this review. The wording "Never received it.." indicates he was expecting us to send it to him. But as explained above, it's a simple download from our website.
Nevertheless, we have sent the download to the client manually via WeTransfer to ensure he receives it.
This review saddens Radiotronics as we can only presume this is a misunderstanding and the client will remove or update his review.
The customer service representative…
The customer service representative assisted me with ordering the right item for my needs, without his help I would have ordered the wrong case for my radio.
December 9, 2020
Excellent to deal with and was very…
Excellent to deal with and was very helpful with my purchase
December 9, 2020
Excellent service.
November 30, 2020
Works for me !!!
October 22, 2020
I am satisfied with the other
I am satisfied with the other, it arrived at the specified time and the product was working fine as at now.
September 30, 2020
Unprompted review
Great experience.
July 9, 2020
Unprompted review
Poor Delivery
Good Product. Poor delivery. I had to send two reminders to ship order.
July 6, 2020
Unprompted review
Reply from Radiotronics (USA)
Hello,
There was a delay in our warehouse due to COVID-19. Then you asked us to change the delivery address. Combined, these two factors caused the delay in your order.
It is with regret that you do not feel Radiotronics has met your expectations on this occasion.
Radiotronics
Great looking radio
Great looking radio! Everything is working as expected there are no issues at this time. The audio quality on the radio is superb compared to the previous radio. The radio actually got here prior to the date which made it to feel like Christmas that came early.
Thanks Mike
June 29, 2020
Unprompted review
Great business
Very helpful. Reached out to make sure I downloaded software.
May 14, 2020
Unprompted review
stand up people
stand up people, timely delivery, great follow up and follow thru
May 14, 2020
Unprompted review
I’m very happy with the service you…
I’m very happy with the service you provide
May 11, 2020
Unprompted review
Fast shipping and got exactly what we…
Fast shipping and got exactly what we ordered and they work great!
April 26, 2020
Unprompted review
Good Seller Reasonable Shipping time.
Reasonable shipping time and a good Motorola ear piece.
April 4, 2020
Unprompted review
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