I’ve always received exceptional service from Radioworld UK. Since getting licensed in 2008, I’ve purchased several secondhand radios, ATUs, and goodness knows what else over the years. Whenever I’... See more
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Review summary
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Reviews shaping this summary
You were the only place I could find the GPS mic I wanted. The price is a bit high, but it is an item that is really hard to find. Wouldn'tbe a big issue except now I have cancer and am disabled, so c... See more
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Been emailing Sam for a few weeks now and every time i try to get in something got in the way. Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was af... See more
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Absolutely outstanding service once again… First class people… I rang them this morning with an order said I would be passing in 1hr and they accommodated me and my order and it was ready when I got... See more
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Company details
Written by the company
Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.
Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.
Written by the company
- Selling only genuine products at the best UK prices,
- "We’ll do everything we can to make your purchase smooth and hassle-free."
Make radioworld your shop window.
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At Radioworld, we offer unbeatable prices, special offers, and exclusive discounts on top-quality radio equipment and accessories.
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Contact info
263 Walsall Road, WS6 6DL, Walsall, United Kingdom
- 01922 414796
- sales@radioworld.co.uk
- radioworld.co.uk
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4.8
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from Radioworld UK
Thank you, Michael — we really appreciate your feedback. It’s great to hear you’ll be doing business with us again. We’re glad your experience was positive, and we look forward to helping you next time.
Very easy to navigate the site and…
Very easy to navigate the site and choose the right radio for my needs
August 5, 2026
Reply from Radioworld UK
Thank you, Gary — we really appreciate your feedback. It’s great to hear you found the website easy to navigate and were able to choose the right radio for your needs. We’re glad your experience was smooth, and we look forward to helping you again.
Friendly helpful service
Easy to navigate the website and when I needed assistance over the phone, the people that I spoke to were very helpful and polite.
August 5, 2026
Reply from Radioworld UK
Thank you, Marc — we really appreciate your feedback. It’s great to hear you found the website easy to navigate, and we’re delighted our team was helpful and polite when you called. We’re always here to assist, and we look forward to supporting you again.
Good service
Very friendly staff and very helpful. I would deal with them again. Thankyou
August 4, 2026
Reply from Radioworld UK
Thank you, David, for the great feedback. We’re really pleased to hear you received helpful service from our team and that everything went smoothly. We appreciate you choosing Radioworld and would be happy to assist you again anytime. Thanks again for your kind words.
Top notch service
I have always received prompt, professional and very helpful service in whatever aspect my communication takes....
August 4, 2026
Reply from Radioworld UK
Thank you, Erald, for your continued support. It means a great deal to hear that you consistently receive prompt, professional and helpful service from our team. We always aim to make every interaction straightforward and positive, and your feedback reinforces that commitment. We truly appreciate you taking the time to share your experience and look forward to assisting you again whenever needed.
Reply from Radioworld UK
Thank you, Alan, for sharing your feedback. We’re really pleased to hear that our communication and sales support met your expectations. The team works hard to provide clear, helpful assistance, so your comments are greatly appreciated. Thanks again for choosing Radioworld — we’re always here to help.
Quick delivery and the correct part
July 24, 2026
Reply from Radioworld UK
Thank you, Michael, for your review. We’re glad to hear your order arrived quickly and that the part was exactly what you needed. We appreciate you choosing Radioworld and are always here to help with anything else you may need.
Reply from Radioworld UK
Thank you, Vidar, for your review. We’re delighted to hear you’re pleased with the power supply and that it’s performing well for you. Your feedback is greatly appreciated, and we’re always here if you need anything further.
radioworld was absolutley fantastic…
radioworld was absolutley fantastic with every bit of help they gave me the product I wanted was out of stock but they gave me a ring to say they hey had one left they programmed it for me and I receivevd it the following day I cant thank them enough
July 21, 2026
Reply from Radioworld UK
Hi Darryl,
Thank you so much for your fantastic review. We’re really pleased we could help — especially with tracking down the last unit in stock and getting it programmed and sent out to you the very next day.
Your kind words mean a lot to the team here, and we’re glad you had such a smooth experience from start to finish. If you ever need anything else, we’re always here to help.
Thanks again for choosing Radioworld.
— Radioworld UK
Customer service was above and beyond with a friendly and quick response at all times
Friendly and knowledgeable staff with excellent customer support, I received my order quick and efficiently within a couple of days, I was also kept in the loop with good communications throughout it's journey to me, item was received well packaged and as described
July 23, 2026
Reply from Radioworld UK
Hi Ken,
Thank you for your fantastic feedback. It’s great to hear that our team were able to give you friendly, knowledgeable support throughout your order. We’re really pleased your item arrived quickly, well packaged, and exactly as described.
Keeping you updated at every stage is something we take seriously, so it’s brilliant to know the communication made a difference to your experience.
We truly appreciate you taking the time to share your review, and we’re always here if you need any further help.
— Radioworld UK
Fantastic service!
August 3, 2026
Reply from Radioworld UK
Hi Carl,
Thank you for your great review. We’re really pleased to hear you received fantastic service from us. Your support means a lot to the team, and we’re always here if you need anything in the future.
— Radioworld UK
Great service very helpful and friendly…
Great service very helpful and friendly
Thanks
July 23, 2026
Reply from Radioworld UK
Hi Derek,
Thank you for your kind words — we really appreciate it. It’s great to hear you received helpful, friendly service from the team. We’re always glad when we can make the experience smooth and positive for you.
Thanks again for taking the time to leave your review, and if you ever need anything, we’re here to help.
— Radioworld UK
Couldn’t ask for anything more
Couldn’t ask for anything more from RadioWorld. Very helpful and patient when making an enquiry then onto purchasing a new radio
July 29, 2026
Reply from Radioworld UK
Hi Sam,
Thank you so much for your brilliant review. We’re really pleased to hear that you felt we went above and beyond when helping with your enquiry and choosing your new radio. Being helpful and patient is exactly the experience we want every customer to have, so it’s great to know it made a difference for you.
We really appreciate you taking the time to share your feedback, and if you ever need anything else, we’re always here to help.
— Radioworld UK
Reply from Radioworld UK
Thank you, Tim — we really appreciate your feedback.
It’s great to hear that your order arrived on time and nicely packaged. We always aim to make sure every delivery is smooth and every item is well protected, so your comments mean a lot to the team.
If you ever need anything else, we’re always here to help.
hello
hello
So I’m responding. For your information, I ordered from radioword in the UK, but I won’t order on that site anymore.
because after several emails sent to the site regarding an order that I still haven’t received, I am still waiting for information from radioworld
I was supposed to be contacted again to give me information so far, no information
lack of professionalism on this site
July 22, 2026
Reply from Radioworld UK
Hello Didier,
I'm sorry that you feel this way.
However, I would like to clarify the situation, as your review does not accurately reflect our communication.
Your order was placed and paid for on 22 July 2026 at 07:48 and was dispatched the same day at 09:29. Since then, we have responded to every email you have sent regarding your order.
Our communications were as follows:
23 July 2026 – You contacted us requesting tracking information. We replied the same day, confirming your order had been dispatched on 22 July, provided the tracking details, and explained that international tracking can take 24–48 hours to begin updating.
23 July 2026 – You then asked which country the parcel had been sent from. We replied the same day, confirming it had been dispatched directly from our warehouse in Walsall, England (United Kingdom) and explained why the tracking reference ends with "NL".
28 July 2026 – You requested the exact location of the parcel and an exact delivery date. We replied, explaining that we only have access to the same tracking information as the carrier and that we would contact the carrier to obtain further information.
3 August 2026 – As soon as the carrier's tracking is updated, we will immediately update your order with the latest information available.
The latest tracking information confirms that:
24 July 2026 – The parcel departed the UK and entered the international delivery network.
28 July 2026 – The parcel arrived in the destination country.
28 July 2026 – It was processed at the destination transfer depot.
28 July 2026 – It continued through the destination country's delivery network.
This confirms that your parcel is progressing through the international postal system.
We completely understand that international shipping delays can be frustrating. However, it is not correct to state that you received "no information" or that we failed to respond. We replied to each of your emails promptly and provided every update that was available to us at the time.
Unfortunately, once a parcel enters the destination country's postal network, we have no control over customs processing or the local postal service's delivery times.
We remain committed to helping you until your parcel has been successfully delivered.
Cake and eat it
Well, it was good, but I didn't get my 5% discount. It was free delivery; it just goes to show you Can't have your cake and eat it
August 2, 2026
Reply from Radioworld UK
Thank you for taking the time to leave your feedback.
We’re pleased to hear that your order arrived safely, but we’re sorry for any disappointment caused regarding the 5% discount. Our free delivery offer was automatically applied at checkout, however the 5% promotion was not eligible for this particular order. We understand how that can feel frustrating, and we appreciate you sharing your thoughts.
Your comment, “Can’t have your cake and eat it,” made us smile — and we’ll certainly take your feedback onboard as we continue improving our promotions and clarity around them.
If you ever need help with a future order or have any questions, our team is always here to assist.
Thank you again for shopping with Radioworld UK.
Kind regards, Radioworld UK Customer Support
Reply from Radioworld UK
Hi Pete,
Thank you very much for your review. We really appreciate your positive feedback.
It’s great to hear that you found our communication clear and our responses helpful. We always aim to support our customers quickly and professionally, so your comments mean a lot to the team.
If you ever need anything else or have more questions in the future, we’re always here to help.
Kind regards, Radioworld UK Customer Support
Exceptional Customer Service
I’ve always received exceptional service from Radioworld UK. Since getting licensed in 2008, I’ve purchased several secondhand radios, ATUs, and goodness knows what else over the years. Whenever I’ve had a query or just wanted to check on an order’s dispatch status, I was always greeted by a friendly voice who could even recognise me by my accent! Truly fantastic service, communication, and shopping experience year after year.
73’s
MW6PDG, 2W0CDZ now MW8LJN
July 31, 2026
Reply from Radioworld UK
Thank you so much, Paul‑David, for taking the time to share such a thoughtful review. We’re genuinely honoured to have supported you throughout your radio journey since 2008. It means a great deal to us that you’ve trusted Radioworld UK for your radios, ATUs, and all the bits and pieces along the way.
We’re delighted to hear that our team has consistently provided the friendly, knowledgeable service you deserve — and the fact that we could recognise you by your accent brought a smile to everyone here. It’s customers like you who make our work truly rewarding.
Thank you again for your loyalty, your kindness, and your continued support over the years.
73’s and very best wishes,
Radioworld UK Customer Support
Another perfect top deal with Sam.
July 21, 2026
Reply from Radioworld UK
Thank you, John — we really appreciate your feedback.
It’s great to hear you’ve had another perfect deal with Sam. He always aims to provide a smooth, reliable service, and your continued confidence means a lot to the whole team here at Radioworld UK.
If you ever need anything else, we’re always here to help.
Another easy purchase from Radioworld
Another easy purchase from Radioworld. Always a good excuse too to pop in and have a nose at what is on offer on the used shelves.
August 1, 2026
Reply from Radioworld UK
Hi J Carver,
Thank you for your review — we really appreciate you taking the time to share your experience.
It’s great to hear that you had another easy purchase with us. We’re also glad you enjoy popping in to see what’s new on the used shelves — they’re always worth a look, and it’s nice to know they add to your shopping experience.
If you ever need anything or have any questions, we’re always here to help.
Kind regards, Radioworld UK Customer Support
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