Ordered a SM50II 50amp power supply by telephone, the guy who answered ( sorry didn’t catch his name ) was very friendly, polite & helpful & the said item arrived promptly the following morning w... See more
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I've made several purchases from Radioworld and each time, the sale has been flawless. Aswell as new products, I've also bought used equipment and each time the items I've received have been as d... See more
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Excellent service from radioworld. Dealt with my phone enquiry in a friendly, courteous and efficient manner being helpful and informative throughout. Processed my purchase over the phone and ite... See more
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I’ve always received exceptional service from Radioworld UK. Since getting licensed in 2008, I’ve purchased several secondhand radios, ATUs, and goodness knows what else over the years. Whenever I’... See more
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Company details
Written by the company
Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.
Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.
Written by the company
- Selling only genuine products at the best UK prices,
- "We’ll do everything we can to make your purchase smooth and hassle-free."
Make radioworld your shop window.
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Contact info
263 Walsall Road, WS6 6DL, Walsall, United Kingdom
- 01922 414796
- sales@radioworld.co.uk
- radioworld.co.uk
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4.8
Excellent
20K reviews
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Replied to 98% of negative reviews
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hello
hello
So I’m responding. For your information, I ordered from radioword in the UK, but I won’t order on that site anymore.
because after several emails sent to the site regarding an order that I still haven’t received, I am still waiting for information from radioworld
I was supposed to be contacted again to give me information so far, no information
lack of professionalism on this site
July 22, 2026
Reply from Radioworld UK
Hello Didier,
I'm sorry that you feel this way.
However, I would like to clarify the situation, as your review does not accurately reflect our communication.
Your order was placed and paid for on 22 July 2026 at 07:48 and was dispatched the same day at 09:29. Since then, we have responded to every email you have sent regarding your order.
Our communications were as follows:
23 July 2026 – You contacted us requesting tracking information. We replied the same day, confirming your order had been dispatched on 22 July, provided the tracking details, and explained that international tracking can take 24–48 hours to begin updating.
23 July 2026 – You then asked which country the parcel had been sent from. We replied the same day, confirming it had been dispatched directly from our warehouse in Walsall, England (United Kingdom) and explained why the tracking reference ends with "NL".
28 July 2026 – You requested the exact location of the parcel and an exact delivery date. We replied, explaining that we only have access to the same tracking information as the carrier and that we would contact the carrier to obtain further information.
3 August 2026 – As soon as the carrier's tracking is updated, we will immediately update your order with the latest information available.
The latest tracking information confirms that:
24 July 2026 – The parcel departed the UK and entered the international delivery network.
28 July 2026 – The parcel arrived in the destination country.
28 July 2026 – It was processed at the destination transfer depot.
28 July 2026 – It continued through the destination country's delivery network.
This confirms that your parcel is progressing through the international postal system.
We completely understand that international shipping delays can be frustrating. However, it is not correct to state that you received "no information" or that we failed to respond. We replied to each of your emails promptly and provided every update that was available to us at the time.
Unfortunately, once a parcel enters the destination country's postal network, we have no control over customs processing or the local postal service's delivery times.
We remain committed to helping you until your parcel has been successfully delivered.
Cake and eat it
Well, it was good, but I didn't get my 5% discount. It was free delivery; it just goes to show you Can't have your cake and eat it
August 2, 2026
Reply from Radioworld UK
Thank you for taking the time to leave your feedback.
We’re pleased to hear that your order arrived safely, but we’re sorry for any disappointment caused regarding the 5% discount. Our free delivery offer was automatically applied at checkout, however the 5% promotion was not eligible for this particular order. We understand how that can feel frustrating, and we appreciate you sharing your thoughts.
Your comment, “Can’t have your cake and eat it,” made us smile — and we’ll certainly take your feedback onboard as we continue improving our promotions and clarity around them.
If you ever need help with a future order or have any questions, our team is always here to assist.
Thank you again for shopping with Radioworld UK.
Kind regards, Radioworld UK Customer Support
Reply from Radioworld UK
Hi Pete,
Thank you very much for your review. We really appreciate your positive feedback.
It’s great to hear that you found our communication clear and our responses helpful. We always aim to support our customers quickly and professionally, so your comments mean a lot to the team.
If you ever need anything else or have more questions in the future, we’re always here to help.
Kind regards, Radioworld UK Customer Support
Exceptional Customer Service
I’ve always received exceptional service from Radioworld UK. Since getting licensed in 2008, I’ve purchased several secondhand radios, ATUs, and goodness knows what else over the years. Whenever I’ve had a query or just wanted to check on an order’s dispatch status, I was always greeted by a friendly voice who could even recognise me by my accent! Truly fantastic service, communication, and shopping experience year after year.
73’s
MW6PDG, 2W0CDZ now MW8LJN
July 31, 2026
Reply from Radioworld UK
Thank you so much, Paul‑David, for taking the time to share such a thoughtful review. We’re genuinely honoured to have supported you throughout your radio journey since 2008. It means a great deal to us that you’ve trusted Radioworld UK for your radios, ATUs, and all the bits and pieces along the way.
We’re delighted to hear that our team has consistently provided the friendly, knowledgeable service you deserve — and the fact that we could recognise you by your accent brought a smile to everyone here. It’s customers like you who make our work truly rewarding.
Thank you again for your loyalty, your kindness, and your continued support over the years.
73’s and very best wishes,
Radioworld UK Customer Support
Another perfect top deal with Sam.
July 21, 2026
Reply from Radioworld UK
Thank you, John — we really appreciate your feedback.
It’s great to hear you’ve had another perfect deal with Sam. He always aims to provide a smooth, reliable service, and your continued confidence means a lot to the whole team here at Radioworld UK.
If you ever need anything else, we’re always here to help.
Another easy purchase from Radioworld
Another easy purchase from Radioworld. Always a good excuse too to pop in and have a nose at what is on offer on the used shelves.
August 1, 2026
Reply from Radioworld UK
Hi J Carver,
Thank you for your review — we really appreciate you taking the time to share your experience.
It’s great to hear that you had another easy purchase with us. We’re also glad you enjoy popping in to see what’s new on the used shelves — they’re always worth a look, and it’s nice to know they add to your shopping experience.
If you ever need anything or have any questions, we’re always here to help.
Kind regards, Radioworld UK Customer Support
IVE ALWAYS BOUGHT FROM RADIOWORLD THERE…
IVE ALWAYS BOUGHT FROM RADIOWORLD THERE A COMPANY THAT YOU CAN TRUST NO MATTER WHAT YOU BUY
July 21, 2026
Reply from Radioworld UK
Thank you, Andy — we really appreciate your feedback.
It’s great to hear you’ve always had a positive experience with Radioworld UK. Knowing that you trust us no matter what you buy means a lot to the whole team, and we’re grateful for your continued support over the years.
If you ever need anything, we’re always here to help.
I bought two items from Radioworld.
I bought two items from Radioworld.
I paid €17 in tax on the first one and €97 (for a used X6100). This was unexpected, and I won't be buying from the UK again.
July 20, 2026
Reply from Radioworld UK
Dear Jean Bernard,
Thank you for taking the time to leave a review.
I'm sorry to hear that you were disappointed by the import charges.
Since the UK left the European Union, all goods imported into France from the UK may be subject to French VAT, customs duties (where applicable), and the carrier's customs clearance fees. These charges are set and collected by the French customs authorities and the delivery carrier, not by Radioworld.
We do try to make this clear at checkout by using the delivery option "International Delivery – VAT & Duties Apply", and we also explain that any import charges are the responsibility of the importer.
I'm sorry that these charges came as an unwelcome surprise, particularly on your second purchase.
We do appreciate your business and hope you'll continue to consider us in the future, as we strive to offer products that are often difficult to source elsewhere.
Kind regards,
Brilliant experience with this store…
Brilliant experience with this store fantastic staff stunning shop
July 31, 2026
Reply from Radioworld UK
Thank you, Kevin — we really appreciate your feedback.
It’s fantastic to hear you had such a brilliant experience with us. The team will be delighted to know you found the staff fantastic, and we’re glad the shop made such a strong impression on your visit.
If you ever need anything or fancy popping in again, you’re always welcome at Radioworld UK.
Reply from Radioworld UK
Thank you for your review, Olli‑Pekka. We’re really pleased to hear that you were happy with the product, and that your order, delivery and overall service experience went smoothly. We appreciate you choosing Radioworld and look forward to helping you again.
Reply from Radioworld UK
Thank you, Peter. It’s great to hear that you keep coming back to us — we really appreciate your continued support. We’re glad you’re happy with the products and service, and we look forward to helping you again soon.
Excellent customer service
Excellent customer service, answered all my questions quickly. Fast ordering and delivery.
July 28, 2026
Reply from Radioworld UK
Thank you, Chris. We’re really pleased to hear that our customer service team were able to answer your questions quickly, and that your order and delivery went smoothly. We appreciate your feedback and look forward to helping you again.
Antenna Purchase
The usual very prompt response, communication and delivery!
Product itself works very well
Thanks very much Radioworld
July 19, 2026
Reply from Radioworld UK
Thank you very much for your review, D Wright. We’re really pleased to hear that our response, communication and delivery met your expectations, and that the antenna is working well for you. We appreciate your kind words and thank you for choosing Radioworld.
The member of staff was very helpful…
The member of staff was very helpful and helpful in helping me choose a radio scanner and giving me good advice I can highly recommend this store to people who want to buy communication radios and CB and amateur radio they are very knowledgeable I will definitely be doing business with the shop again your's sincerely Colin wrighton from clitheroe Lancashire England
July 30, 2026
Reply from Radioworld UK
Thank you, Colin. We’re really pleased to hear that our staff were able to give you helpful advice and guide you to the right scanner. Your recommendation means a lot to us, and we’re grateful for your kind words about our knowledge and service. We look forward to welcoming you back again.
Reply from Radioworld UK
Thank you, Patrick. We’re really pleased to hear that you’re happy with both the product and the service you received. We appreciate your feedback and thank you for choosing Radioworld.
Reply from Radioworld UK
Thanks Mick, we really appreciate your feedback. Great to hear the website was easy to navigate and that you’re happy with the product. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.
Great service
July 18, 2026
Reply from Radioworld UK
Thanks John, we really appreciate your review. Great to hear you received excellent service — the team will be pleased to know their efforts made a difference. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.
Easy to use website and everything I…
Easy to use website and everything I need for the hobbie friendly staff to and helpful
July 17, 2026
Reply from Radioworld UK
Thanks Ray, we really appreciate your review. Great to hear the website was easy to use and that you found everything you needed for the hobby. The team will be pleased to know their friendly and helpful service made a difference. If you ever need any advice, we’re always here to help. Thanks again for choosing Radioworld.
The scanner was loaded as requested and…
The scanner was loaded as requested and delivery was first class
July 18, 2026
Reply from Radioworld UK
Thanks Derek, we really appreciate your review. Great to hear the scanner was loaded exactly as requested and that delivery was first class. If you ever need any further help or advice, we’re always here to support you. Thanks again for choosing Radioworld.
Reply from Radioworld UK
Thanks Robert, we really appreciate your review. Great to hear you always receive good service when visiting the shop — the team will be pleased to know their efforts make a difference. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.
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