Banner for Radmore & Tucker Limited

Radmore & Tucker Limited Reviews 

1,839
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and competitive prices offered across a wide selection of gardening equipment. People also mention that ordering online is simple and intuitive, while products consistently arrive safely in great condition. Shoppers appreciate supporting a helpful family-run business that provides expert advice and dependable customer service. Some reviewers were not happy with unexpected shipping delays caused by items being out of stock. A few consumers experienced longer waiting times than originally estimated before finally receiving their complete orders. Buyers occasionally pointed out that website stock availability statuses did not always match real-time inventory levels accurately.

What people talk about most

Delivery service

Consumers express great satisfaction with the delivery service, frequently highlighting the remarkably fast... See more

Product

Customers consistently note positive experiences with product, highlighting top quality items and competitive... See more

Service

Customers had positive experiences with service, consistently reporting exceptional support, fast delivery,... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive rates and great value... See more

Order

Clients share positive opinions on order experiences, highlighting that placing items online is simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited to buy a hedge trimmer. We received amazing service. We left empty handed because they wouldn't sell me a tool that did not fit my needs. Never was I hurried and there was no pressure to b... See more

Company replied

Rated 5 out of 5 stars

Only went in to look at a Lawnmower. Just happened to be passing & found R & T to be very honest, open, friendly & knowledgeable. We were happy to place business & in fact made 3 further purchases as... See more

Rated 5 out of 5 stars

Not for the first time R&T customer service is at a very high standard. Attending the showroom to speak to Mark about a Stihl Kombi pole pruner. Expert and honest advice ( on all Stihl equipment ), w... See more

Rated 5 out of 5 stars

I gave my son my Sthil 243 lawnmower with batteries and charger. He had a large lawn laid at his new home which fortunately was laid before the drought took hold. My grandson is a keen footballer bu... See more

Company replied


Company details

  1. Lawn Mower Store
  2. Garden Center
  3. Lawn Mower Repair Service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,839)

1,273 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PERFECT!

This company are absolutely amazing !!
The service is exceptional and we don’t compare the prices as they are always the lowest.
We always needs tools in a hurry and they are delivered so fast and packed so well.
Fantastic choices and always have the items in stock.
Thank you Radmore and Tucker.

July 3, 2026
Rated 5 out of 5 stars

Great customer service and keen pricing.

I have made several purchases from Radmore & Tucker and their customer service is great. They were slightly let down on this occasion by a DPD driver who couldn't be bothered to come down our driveway (it was hot!) but I still got it the next day and earlier than had been initially indicated.

Their prices are very competitive too.

July 8, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look