Rainforest API Reviews 90

I liked the support. it's very quick.

Rainforest API was a life saver when we were trying to find a similar solution online. Never thought such a legit stable solution existed earlier.

Their support is one of the best I've seen till date. I wanted an extra data point in one of their APIs. I thought I'll create a support ticket and was almost 100% sure that its going to go in their product pipeline like every other similar software/ SaaS companies. Still thought of giving it a try.

I did not even have a drop a support ticket. I just dropped a one line note and they implemented the feature and had in production within 15 minutes. That's the quickest I've seen in my lifetime.

They do seem to have strong tech infra, stack & structure for getting such things up and running in minutes.

Kudos! A definite recommend for anyone who wants an API for Amazon.

We are very excited about Rain, and Mr. Dan does a nice backup.

I would like to know if is possible to use the same system not only at Amazon,
Thank you,

The API never goes down, and when I want something added the team is wildly quick in implementing. When I've needed trouble-shooting assistance they are always available and quick to assist/meet me where I'm at in my trouble-shooting

Everything here is so intuitive. You have done an amazing job! As someone who has used several APIs, I really appreciate how transparent Rainforest API is! Thank you for making it happen!

Rainforest is the best! Their customer service is top-notch and every time I have a question or need some changes they take care of me. Love this company!

We just rolled out a big expansion to use more of what they offer as well. I love companies who make my life easier.

I checked many tools. The details and documentation are truly impressive. we had a problem with something we needed and we asked you about it. We got an incredibly fast response and solution.such fast action and response is at the top of our preferences. Thank you.

Fine service. Fast and friendly support.

Works great, very pleased!

I used the Rainforest API for a learning how to code project. As a beginning coder, I really appreciated the clear, easy to understand documentation and interactive API call explorer feature in the customer dashboard.

So far so good, very well documented API

Very simple setting up and a easy learning curve, well documented. Few limitations on item variations but overall bang for buck for quick, simple, integration that works.

This is a great API with very competitive pricing. What sets them apart is the incredible customer service - super responsive and always open to making modifications to the data output to make it more useful.

Been a subscriber for over 12 months. Reliable performance so far and continues to improve with new functions month by month.

UPDATE:

I have to say I'm pretty impressed with how much time and effort RainForest took to deal with my concerns. So I'll change my review to a positive one to appreciate their staff's efforts.

Technically, I'm still not 100% satisfied, because I still believe you can outsource all this headache with pagination to your own tools. For instance, your endpoint could simply get the number of reviews available and automatically get that number of responses back. If the user is afraid it'll take too long time, they can limit the number of maximum reviews they want to get and choose the sorting option (e.g. 1000 most popular or 1000 most recent). I implemented it using your API, so I don't see why you couldn't offer it as a ready-made solution. It took us hours of development time, so while the $49 refund won't cover this extra work, it is appreciated.

Anyway, I hope you hear this feedback and improve your service.

On a related note, it would be nice if you synchronized all your different APIs. For instance, in the RainForest one you call them "collections", in the other one you have (SerpWow I believe) you call them "batches".

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OLD REVIEW:

I don't want you to send me those unsolicited emails any longer. Please, stop with this crap. I subscribed because I wanted to use your service, now I'm getting an email every day. Just stop.

Regarding the service itself — I don't understand why you can't automatically parse as many pages as I want in one request. I don't care that you have to scrape yourself each page with 10 results. If I want to have 1000 I want to have 1000 at once. Why do I have to run your stupid collections for that or make 100 parallel requests at once? Isn't this what your service is about, make it easier? Otherwise, I'll simply get an external rotating proxy and build a scraper myself. It's like 20 times cheaper than your service, so you have to figure something out about that.

This is the fastest response I have ever received from an inquiry in the business. What's more... they are developing a solution to my request. Great service and lighting speed development!

Fast and easy, I was able to get all of the information I needed through Python, while also getting my non-technical team on board through their desktop API app. Great stuff, and super excited to keep using their services into the future!