As per other reviews, after waiting weeks for the shirt to arrive my husband is really disappointed. It's poor quality, nasty cheap material, no care instructions, badges look like they'll fade/disapp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just received my top looks nothing like the photo very misleading, its thin poorly printed looks faded and made with cheap material.
Company replied
That's being kind. Took over 6 weeks to arrive. When it did quality was shocking for the price. Avoid like the plague
Company replied
Delivery took a very long time and when the shirt was delivered it wasn't very good quality and very thin material, it also had a funny smell to it and I had put it on the clothes line to air it out... See more
Company replied
1.8
Poor
321 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got a nederland t- shirt .not what was…
Got a nederland t- shirt .not what was ordered I ordered a celtic top .no contact .only adverts to purchase other t-shirts
June 8, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer,
Thank you for your valuable feedback. We are very sorry that we delivered the wrong product to you, and we fully understand how upsetting it is .Please accept our sincere apologies for this error and the poor support experience. To resolve this promptly, please send your order information to our customer service email address: service@raiseourcolours.com. Our customer service team will attend to your request urgently and provide a suitable solution for you within 24 hours.
We are determined to fix this issue for you and appreciate your understanding. Thank you.
Dreadful experience …
I ordered 2 tops after checking the sizing. Both were too small. I have tried to return them to no avail. The emails are confusing and aimed to get you to give up. The last suggestion was that I gift them to someone else. I have just read that they make them to order and will only take them back if they are faulty. They come from China so doubt that they are made to order. I tried speaking to someone on the phone but its a bot. Going to mark this down as a bad experience but please be aware
I am editing my review After your reply. I have contacted you via email and phoning to get no further forward with either means so I am afraid I cannot change my review. The systems you have in place are not conducive to resolving my issue and frankly its designed to confuse and make giving up the only option.
June 8, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you for your honest feedback. We are very sorry to hear that the size of the item did not meet your expectations. Providing reliable products is of the utmost importance to us, and we understand that this situation must be a cause for concern. Please send your order details and a brief description of the issue to service@raiseourcolours.com. Our customer service team will carefully review your case and contact you within 24 hours to provide a suitable solution. We sincerely apologise for any inconvenience caused and thank you for your support.
Could have been better
I am a little disappointed with my item. It was not as advertised. Also disappointed as I thought company was uk based, but they ship from China which took ages. However the customer service were excellent and I received my refund promptly.
June 8, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for your valuable feedback.
We are deeply sorry to hear that you are dissatisfied with the quality of the product you purchased. It is our responsibility to ensure that every product meets our quality standards, and clearly, on this occasion, we have failed to meet your expectations. We fully understand your disappointment and take your shopping experience very seriously.
Please send details of the specific issue and the relevant order information to our customer service email address: service@raiseourcolours.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a satisfactory resolution.
Ordered a welsh hoodie with VIP postage…
Ordered a welsh hoodie with VIP postage as I needed it quickly. 4 weeks and still no sign of it phoned 3 times and was fobbed off. Won't buy again. you have really let me down.
May 16, 2026
Unprompted review
Reply from Raiseourcolours
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@raiseourcolours.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
Poor quality very poor value for money
They look completely different from the lovely tops shown on their website and on Facebook. Very poor quality and a printed pattern on the tops. They look embroidered on the pictures in their webpage and on the models. There is also a photo of their shopfront which looks like it's on a street in a Scottish Town. The company is in fact in China ! Very crafty in my opinion to portray the Company as being in the UK It gives a false impression that the source of the tops are in UK/Scotland. For a total of nearly £45 they are of poor quality. I've seen similar ones on market stalls at £6.99 each.
I'm incredibly disappointed and I'm trying to contact the company for a refund but when I try to get into their website a message appears from my Norton data protection application informing me its a risky site and to go back to 'safety' which I am doing, so I can't contact them. I will report it to my payment source PayPal to see if they can assist me.
I was looking forward to support my team in the World Cup but frankly I would be embarrassed to wear it and my husband feels the same about his too. I feel that I have been ripped off !
June 6, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@raiseourcolours.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Steer clear…
Poor Quality and Poor Customer Service
I purchased two men’s zip tops. Both Poor quality tops with misaligned patterns and substandard stitching. My email complaint was ignored, had automated replies and I had to call to obtain a refund. Disappointing product and customer service.
May 11, 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@raiseourcolours.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
This is a front for cheap drop-shipped…
This is a front for drop-shipped poorest quality products.
They have no customer service and send automated messages with no text in response to queries/complaints.
Avoid like the plague.
June 6, 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@raiseourcolours.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Ordered a Scotland shirt on June 1st 2026
Ordered a Scotland shirt on June 1st,apart from receiving a confirmation,this is the only update I've had.Tried contacting the company via email for progress on my order.I did get a reply saying their warehouse staff were working hard to fulfill my purchase.Also advised me that i should contact them after 5 days if still no update.So,contacted them again after the 5 days,and recieved a very cheeky email in return saying that I should refrain from sending excessive emails,as it slows down response time,and would cause delays.Ive bought a lot of items from other companies online before,but ive never experienced one that is so amateurish as this lot!! Only 1 star in review,only because there was no option to give less.I also paid for VIP shipping, which was £9.99.So can only imagine how long other people will have to wait,that have paid for the standard shipping option..
Will never buy anything from this company ever again after this poor customer service and attitude!
After numerous emails back and forth,I'm now awaiting my refund!
June 6, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously.
We sincerely apologise for the lack of delivery updates, the inappropriate reply to your emails and the disappointing service, especially given you paid for VIP shipping. We fully understand your frustration.
Please send your order details to email service@raiseourcolours.com . We will check the shipment status urgently and keep you informed.
I am in shock this is the worse garment…
I am in shock this is the worse garment I have ever purchased avoid avoid avoid.
Firstly it took 3 weeks to come then everything about it is shocking lucky if it’s worth the postage stamp cheap Chinese crap.
June 6, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@raiseourcolours.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
DO NOT ORDER FROM THIS COMPANY!
DO NOT ORDER FROM THIS COMPANY!
No communication about the order, or means of tracking - just multiple adverts. Took over 3 weeks to arrive and the material is disgusting. Very poor value for money. It's thin, shiny and slippery and will make me sweat if I ever do wear it. DO NOT ORDER FROM THIS COMPANY!
June 6, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer,
We are truly sorry for the lack of order updates, long delivery time and unsatisfactory product quality that ruined your shopping experience.
Please provide your order details via email service@raiseourcolours.com . We will handle your issue promptly.
Really poor quality printed t shirt…
Really poor quality printed t shirt nothing like the images on the website .
June 5, 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@raiseourcolours.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
already wore it out once
already had it on for a match night before i noticed the collar held its shape better than most shirts i’ve bought. the fabric is light, sleeves sit right, though the parcel took its time getting here.
June 3, 2026
Horrible quality
Horrible quality, don't be fooled by nice looking IG pictures. I ordered several shirts and threw them all away the moment I unpacked the parcel. What a waste of money!
June 1, 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@raiseourcolours.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Items cheap and shiny
Items cheap and shiny, look like completely different material on website and described as 'cotton blend'. My items will definitely be returned.
June 5, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@raiseourcolours.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
cuff trim is weirdly satisfying
wore it out already and the first thing i kept checking was the sleeve trim. it sits flat instead of twisting up like the cheap supermarket shirts i’ve bought before. body print is darker in person, which i actually liked, though the collar runs a touch firmer than expected.
June 2, 2026
Terrible quality..not like pics on…
Terrible quality..not like pics on website
June 5, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@raiseourcolours.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
The actual product is NOTHING like the…
The actual product is NOTHING like the adverts or pictures. Cheap material and the images printed onto the T-shirt and blurry at that! Terrible.
June 5, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@raiseourcolours.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
collar sits better than expected
already wore it out. what stuck with me first was the collar, it stays flat instead of curling like the cheap supermarket polos i’ve had. sleeves are a touch snug, but the fabric drops nicely and the print doesn’t look plasticky.
June 2, 2026
Wore it out already
Had it on the same evening. What stood out first was the collar trim staying flat instead of curling, though the fabric had a faint fresh-print smell right from the bag.
June 2, 2026
Awful thin cheap material which had…
Awful thin cheap material which had white lines on it as it f it hadn’t been died properly. When I complained and sent photos as requested I heard nothing back from them … do not waste your money on this tat
June 4, 2026
Unprompted review
Reply from Raiseourcolours
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@raiseourcolours.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.