As per other reviews, after waiting weeks for the shirt to arrive my husband is really disappointed. It's poor quality, nasty cheap material, no care instructions, badges look like they'll fade/disapp... See more
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Review summary
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Just received my top looks nothing like the photo very misleading, its thin poorly printed looks faded and made with cheap material.
Company replied
That's being kind. Took over 6 weeks to arrive. When it did quality was shocking for the price. Avoid like the plague
Company replied
Delivery took a very long time and when the shirt was delivered it wasn't very good quality and very thin material, it also had a funny smell to it and I had put it on the clothes line to air it out... See more
Company replied
1.8
Poor
321 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 48 hours
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T-shirt
I recently ordered a t-shirt however needed to cancel at short notice.
The item wasn't despatched yet (ordered Sunday) therefore I requested a refund via their customer service team e-mail address.
Eve was the representative who answered my e-mail to advised they would issue a refund.
I was very impressed with the level of service received and a refund was received within 24 hours.
Normally refunds you are required to wait 7- 14 days as standard.
Excellent customer service for refunds.
May 31, 2026
Unprompted review
Cannot believe how shockingly poor the…
Cannot believe how shockingly poor the quality and the fit of this top are. The pictures online looked brilliant, but the reality is horrible and cheap looking. Will never ever buy from them again, and I’d recommend no one else bothered.
June 4, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for taking the time to provide your feedback.
We sincerely apologise that the quality of the product you recently purchased did not meet your expectations, and we fully understand your disappointment. Please send the details to our customer service email address: service@raiseourcolours.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us the opportunity to rectify this matter; thank you very much.
I placed an order for two T-shirts and…
I placed an order for two T-shirts and a cap. When paying, a different delivery address was accidentally selected. I wrote to customer support asking them to change the address. They replied after two working days. They simply issued a refund (which takes up to two weeks), and then wrote to say that these T-shirts were out of stock. When you visit your website, even now, they are available. I was so looking forward to watching the World Cup with my wife in these T-shirts. I am very disappointed. When will they be back in stock?
June 1, 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@raiseourcolours.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Awful experience
Awful experience, terrible quality, took an eternity to get to me and the product was cheap and tacky, avoid like the plague.
No response to my emails.
Product produced and shipped from China.
Utter rubbish
June 4, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you for your honest feedback. We are deeply sorry to hear that the quality of the product did not meet your expectations. Providing reliable products is of the utmost importance to us, and we understand how concerning this matter must be for you. Please send your order details and a brief description of the issue to service@raiseourcolours.com. Our customer service team will carefully review your case and contact you within 24 hours to provide a suitable solution. We sincerely apologise for any inconvenience caused and thank you for your support.
If i could give zero star i would,did…
If i could give zero star i would,did not receive items ordered.please avoid this company.
May 26, 2026
Unprompted review
Reply from Raiseourcolours
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@raiseourcolours.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
I received my union jack hoodie
I received my union jack hoodie. it looked nothing like the picture it was about 3 sizes to big. It took about 4 weeks to arrive and is a total disappointment I have no idea what the material is but its not nice. I really feel like I've been scammed. I'm hoping to get a refund through pay pal. Facebook should be looking into these people.
May 3, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you for your honest feedback. We are deeply sorry to learn that the sizing and product quality did not meet your expectations. Delivering reliable products is something we take very seriously, and we understand how concerning this situation must be for you. Please send your order details and a brief description of the issue to service@raiseourcolours.com. Our customer service team will carefully review your case and contact you within 24 hours to provide a suitable resolution. We apologize for any inconvenience and thank you for your support.
Bought a sweatshirt navy blue with the…
Bought a sweatshirt navy blue with the British flags on sleeves and a lion
Quality rubbish
Not navy more like royal blue flimsy poor quality the photo looked fur lined
It's not lined absolutely rubbish
June 3, 2026
Unprompted review
Reply from Raiseourcolours
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@raiseourcolours.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.
Avoid using this company
Avoid using this company. Their images of clothing on the website are very nice, but that ISN'T what you get. What you get is a cheap, Chinese print - very disappointing compared to the image you first see. I will be sending my polo shirt back for a refund. Do better please, or just give up!!!
June 3, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Shockingly poor quality
Without a question, the poorest quality shirt i have ever purchased. design not as per the image online, cheap synthetic fabric (however I cant tell you what its made of as there is literally NO tags to explain washing instructions or what the shirt is made of!
So I'm £25 (ish) down and TBH, the shirt has gone directly into the bag for the charity shop. Leaving this review so others dont make the same mistake
May 22, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for taking the time to provide your feedback.
We sincerely apologise that the quality of the product you recently purchased did not meet your expectations, and we fully understand your disappointment. Please send the details of your issue to our customer service email address: service@raiseourcolours.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us the opportunity to rectify this matter; thank you very much.
Poor quality, no return option, all outsourced overseas
Image on the sale was misleading, though the description does say 'linen' and 'printed'. However, it is a poor quality item, printing looks naff (unlike embroidered image on website) and feels like wearing a cheap tea towel with no give at all. Took weeks to get a response on returning the item, and was told it would need to be sent overseas (China judging by the labeling) and would be too expensive. I was offered a partial refund which was acceptable but definitely would advise against using. A company that's all about celebrating your nation when the entire business is outsourced isn't exactly on brand either
June 2, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for your valuable feedback.
We are very sorry to hear that you are dissatisfied with the material and quality of the product you purchased. We fully understand your disappointment and take your shopping experience very seriously.
Please send details of the specific issue and the relevant order information to our customer service email address: service@raiseourcolours.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a satisfactory resolution.
We would like to offer our sincere apologies once again for this unpleasant shopping experience, and thank you for your trust and patience. We look forward to the opportunity to provide you with a better service in the future.
Very poor quality items
Very poor quality items. Cheaply printed, poorly stitched, avoid.
June 1, 2026
Unprompted review
Reply from Raiseourcolours
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@raiseourcolours.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.
Great service and lovely top
Great service and lovely top. Arrived within the agreed timescale and the product is higher quality than I expected for the item.
Really pleased with every part of the sale. Thank you.
May 18, 2026
Unprompted review
I honestly thought after reading all…
I honestly thought after reading all these reviews I had made a huge mistake, I was thinking I would never see the 2 t-shirts I ordered let alone what quality they would be, so you can understand my surprise when said t-shirts did arrive and even more to my surprise how good they were. I must be very lucky or chose a good time to order. Think I will buy a lottery ticket.
May 28, 2026
Unprompted review
Wish I could leave the pic
Wish I could leave the pic, nothing like the website pic , a cheap china printed T shirt , do yourself a favour and save your £ , it's going in the bin , wouldn't put it on my back lol
June 1, 2026
Unprompted review
Avoid at all costs
Sizing way off, poor quality and basically non existent returns policy.
I was told that as shipping costs were too high they don't accept returns. I was offered another t shirt for £3.99 to cover shipping costs. Hmmmmm.
I shall put it down to yet another company selling sub standard clothing and give my t shirt to the charity shop.
Avoid
June 1, 2026
Unprompted review
Crooks
It would be a zero or minus stars if I could, this company is fake, it run by robots calling itself customer service, take your money and deliver nowt. DO NOT BUY FROM THEM unless you want to lose your money
May 30, 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address:service@raiseourcolours.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Very straightforward and efficient
Very straightforward and efficient, simple as that. Most delighted and certainly was wearing it at the send off to the World Cup game given my top arrived in plenty of time!! 😉🏴👌
May 8, 2026
Unprompted review
Absolutely shocking…
Absolutely shocking… waited over 5 weeks for delivery, The materials and overall finish are very poor quality, and the items appear significantly different from what was advertised, I have requested a full refund and I will return the goods… still waiting on reply.!!!!
May 15, 2026
Unprompted review
Reply from Raiseourcolours
Dear customer,
Thanks for bringing this to our attention. We apologize for the extended delivery time and for the product quality not meeting promised expectations. This is certainly not the experience we want to provide our customers.
We want to provide you with the right service. For quick resolution, please contact our customer service team at service@raiseourcolours.com and provide your order number. We are always ready to provide you with the right solution.
Thank you for your patience and the opportunity to resolve this issue.
Reply from Raiseourcolours
Dear customer, thank you for your honest feedback. We are sorry to hear that the size and product quality did not meet your expectations. Providing reliable products is something we take very seriously and we understand how frustrating this situation must be for you. Please send your order details and a brief description of the problem to service@raiseourcolours.com. Our customer service team will carefully review your case and contact you within 24 hours with an appropriate solution. We apologize for any inconvenience and thank you for your support.
T-shirt
Am very happy with the t-shirt lovely material true to size it didn’t take long to come either and iv already ordered another 2
May 22, 2026
Unprompted review
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