I just had an excellent customer service experience working with Dylanni. She was patient, professional, and took the time to address all of my concerns. She also guided me through the app and showed... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... See more
Company replied
The customer service rep Dylanni H, did a great job in explaining the terms of the new HYSA account with Raison. She also followed up with a detailed email outlining all details that I asked her about... See more
Company replied
I was simply looking to transfer funds from one bank, to another with a higher rate. Given the amount, wanted a second set of eyes to make sure I was doing things correctly. Kylie provided me the reas... See more
Company replied
Company details
Written by the company
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Contact info
New York, United States
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4.5
Excellent
1K reviews
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Anastasia fixed a difficult online…
Anastasia fixed a difficult online problem. She was skilled and personable throughout the process
June 8, 2026
Unprompted review
Reply from Raisin U.S.
We are so happy to hear about your positive experience. We appreciate your kind words about Ana's skill and helpfulness. Thank you for being a valuable member of our Raisin Community!
Ashley Clark was awesome
Ashley Clark was awesome on the telephone with me and helped me very much on the mobile app.
June 4, 2026
Unprompted review
Reply from Raisin U.S.
We are so glad Ashley could assist you with the mobile app. We will be sure to share this praise with our team! Thank you for your kind words!
Agent was able to track down my bonus…
Agent was able to track down my bonus offer and inform me that processing was underway. I actually receive the bonus deposit the very next day. Raisin customer service is excellent. The banking product they offer is solid. I am pleased with their offerings and service.
May 27, 2026
Unprompted review
Reply from Raisin U.S.
We are so glad to hear about your positive experience with our customer service and bonus deposit! We appreciate you recognizing our solid banking product and offerings. Thank you for your kind words.
Company representative provided…
Company representative provided excellent service and handled my request quickly and professionally.
June 1, 2026
Unprompted review
Reply from Raisin U.S.
We are so happy to hear our representative provided excellent, quick, and professional service. We appreciate your kind words.
Kimberly was amazing
Kimberly was amazing. I had an issue that I didn't think would get resolved in my favor and she resolved it within a few minutes.
May 28, 2026
Unprompted review
Reply from Raisin U.S.
We're so happy to hear that Kimberly provided such excellent and quick assistance. Thank you for sharing your positive experience!
Very responsive and helpful with issues.
Very responsive and helpful with issues.
May 27, 2026
Unprompted review
Reply from Raisin U.S.
We are happy to hear we could help. Thank you for your kind words!
Great customer service
I felt confident that Raisin provided appropriate safety procedures. I was provided very clear instructions in response to my questions.
May 26, 2026
Unprompted review
Reply from Raisin U.S.
We're so glad to hear you felt confident in our safety procedures and received clear instructions. Thank you for your kind words!
Reply from Raisin U.S.
We're happy to hear that you enjoyed your experience. We appreciate your kind words!
My question regarding beneficiary…
My question regarding beneficiary assignment was answered. I would have liked the ability to name a contingent or secondary beneficiary, rather than only the choice to (1) name a 100% POD beneficiary (with no contingent beneficiary) or (2) assign a 50-50 split to beneficiaries.
May 21, 2026
Unprompted review
Reply from Raisin U.S.
We appreciate you sharing your feedback regarding beneficiary designation. We understand your desire for more flexible options, such as naming contingent beneficiaries, and we will certainly consider this for future improvements.
Great Experience
Creating an account was easy…any questions I had were addressed quickly and the communication was clear and concise. Really happy with my experience and investment into Raisin.
May 26, 2026
Unprompted review
Reply from Raisin U.S.
We're so happy to hear you had such a positive experience with us and are pleased with your investment! Thank you for your kind words.
Fast comprehensive answer to my emailed…
Fast comprehensive answer to my emailed question
May 22, 2026
Unprompted review
Reply from Raisin U.S.
We're glad we could provide a fast, comprehensive answer to your question. Thank you!
The staff was very courteous and…
The staff was very courteous and efficient and knowledgeable. Had my answer in a heartbeat.
May 19, 2026
Unprompted review
Reply from Raisin U.S.
We're so glad our team provided you with such efficient and knowledgeable service. Thank you for your kind words!
Great Company for the People who have a lot of Cash Savings
The website, the interest rates, and the services are all great. I have been their depositor since February 2022 when it was operated under the name of SaveBetter.com. I already decided to be their forever customer until the day I stop breathing because this company saves me a lot of time and makes my life much easier. If you want to learn more about my past experience, please read my previous reviews.
May 21, 2026
Unprompted review
Reply from Raisin U.S.
We are so happy to hear that our website, interest rates, and services have met your expectations. We truly appreciate your loyalty since 2022 and are glad we can save you time and make your life easier. Thank you for being a valued customer!
Thank you for having Alistair Wood
Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how to move about your platform with a bit more comfort. I am new to saving or making any kind of interest and it has been a fun and scary ride... Thank you for showing me how to generate a decent gain without stock market gimmicks. You are making it possible for everyone to learn and grow. Thank you again, Marty
May 13, 2026
Unprompted review
Reply from Raisin U.S.
We are so happy to hear that our team was able to share valuable knowledge with you. It is wonderful to know that you found the session helpful in navigating our platform and learning about generating gains. We appreciate your kind words and thank you for your feedback.
It was fine they were very friendly and…
It was fine they were very friendly and had good info
May 13, 2026
Unprompted review
Reply from Raisin U.S.
We appreciate your kind words. We're glad you found our team friendly and informative!
got issue resolved competently and…
got issue resolved competently and immediately
May 12, 2026
Unprompted review
Reply from Raisin U.S.
We are delighted we could resolve your issue quickly and efficiently. Thank you for your feedback.
very helpful support call
The conversation was helpful, polite, and informative without being absurdly chatty.
May 13, 2026
Unprompted review
Reply from Raisin U.S.
We're glad to hear our conversation was helpful and informative for you. We appreciate your positive feedback.
;working on it
May 15, 2026
Unprompted review
Reply from Raisin U.S.
Thank you for sharing your experience with us!
Reply from Raisin U.S.
We're glad you found it easy to navigate! We appreciate your feedback on features.
Good experience
May 11, 2026
Unprompted review
Reply from Raisin U.S.
Thank you for sharing your experience with us!
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