Great platform for people like me that doesn't know anything about SEO work let's me know how my web page is performing on a regular basis then I can get it sorted with my hosts probably been saving... See more
Company replied
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See what reviewers are saying
Most worst company I have ever came across. Their product is full of crap. Their product will not add any value to your website for SEO or google analytic. It doesn't fetch any data. Don't get tr... See more
I can’t recommend this SEO enough for any small business or self-employed who are running their own business shut invest rather I’m spending thousands and thousands of pounds which SEO agencies charge... See more
Company replied
I'm new to this and I had to spend more time than most trying to understand what to do but once I figured out the things I was being requested to perform, things began to come together quickly, Overal... See more
Company replied
Company details
Written by the company
rankingCoach is an internationally recognized, AI-powered platform that empowers small and medium-sized businesses (SMBs) to manage every aspect of their online marketing from a single, easy-to-use app. Harnessing the power of AI, rankingCoach automates all essential marketing tasks — from SEO, Google & Meta Ads, and social media management to online reputation, local listings, and brand & competitor monitoring. Designed for entrepreneurs and businesses without dedicated marketing teams, the platform makes professional digital marketing accessible to everyone. The AI acts as your personal marketing team — analyzing, optimizing, and reacting in real time — so you can focus entirely on running your business.
Contact info
Erftstraße 15-17, 50672, Köln, Germany
- +49 221 / 82 82 98 34
- support@rankingcoach.com
- rankingcoach.com
4.3
Excellent
980 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 41% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Really helpful all the time
Really helpful all the time, they respond quickly to enquiries and always manage to come up with a well detailed solution!
September 26, 2018
Unprompted review
Reply from rankingCoach
Hey Chantelle,
Thank you for your review! :)
It is great to hear you are enjoying the tool and happy with the service we provide.
If you have any more questions, we are only a chat box away :)
Emily B.
rankingCoach support team
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Poor experience
Poor, data not accurate, events sync does not work, google my business sync does not work. Overall good for advice on how to optimize your web but other than that I feel like I pay £46 for nothing, as the features that they offer do not even work as intended. I do not recommend wasted monies and stuck for another 8 months. Will leave asap.
September 25, 2018
Unprompted review
Reply from rankingCoach
Hello Piotr,
Thank you for taking the time to post a review. It is unfortunate to see you seem to have experienced some issues whilst using the tool. We hope to check these problems as quickly as possible and get them resolved for you, however, we would first need you to write to us with your customer ID number so we can check your account for you.
We always aim to provide the best service as possible, and we will work right away on solving the issues you have experienced. We apologise again, and look forward to hearing from you.
Emily B.
rankingCoach support team
Not user friendly interface and…
Not user friendly interface and terrible customer service. They make you sign up and hope you forget hat after the two week trial is up they will charge you $30. I emailed them immediately after they charged me and they would refuse to refund. Their UI is confusing and has way too many data points to consider for it to be help and makes it very difficult to use. I wouldn’t touch with a 10 foot pole. Stay away
September 21, 2018
Unprompted review
Reply from rankingCoach
Hello Lawrence,
Thank you for taking the time to make a review.
It is unfortunate to hear that you did not enjoy the tool or service. Please drop us an email via support-en@rankingcoach.com, and we will resolve this issue right away for you. We always aim to provide the best service possible to all of our customers and we apologise that you do not feel this way at the moment.
We look forward to hearing from you.
Emily B.
rankingCoach suport team.
Excellent Do it yourself SEO helper
I previously had a bad experience with this company that they have now corrected so I am changing my review. This company has a very nice software for people who do their own SEO. It helps in a lot of ways and is reasonably priced, and they are responsive to problems!
September 17, 2018
Unprompted review
Reply from rankingCoach
Hello Kendall,
Thank you for taking the time to post a review.
It is very unfortunate that you feel this way about rankingCoach, we always aim to provide the best service to all of our customers, and these values mentioned are not something we hold dear as a business. Please get in touch with us via support-en@rankingcoach.com, and we will see what we can do to resolve this experience for you.
Again, we apologise and look forward to hearing from you :)
Emily B.
Your rankingCoach team.
Quite easy to use and useful
Quite easy to use and useful. It has a lot of nice features. I don't understand them all yet but, overall, not bad!
September 5, 2018
Unprompted review
Reply from rankingCoach
Hey Mark,
Thank you for your great review :)
Nice to hear you are enjoying using the tool, if you do not understand all the features yet and would like some guidance, we would be happy to offer you a webinar, if this is something you would like get in touch with customer support and we can arrange this for you ;)
Emily B,
Your rankingCoach team.
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Very good program
August 30, 2018
Unprompted review
Reply from rankingCoach
Hey there,
Thank you for leaving your review :)
It is great to hear you are enjoying using the tool ;) don't forget to spread the word.
Emily B.
Your rankingCoach team.
I would give 0 star if I can
I would give 0 star if I can. DO NOT recommend to anyone! This company is after earning your money anyway.
I registered as a test and the day after I did try to login to test. I didn't even finish the registration of their product.
I had been charged automatically without my interest or consent. But that wasn't the only problem, they never sent an invoice until we checked our bank statements. Nobody contacted us for any suggestion, they just charged you anyway quietly. AND they won't give you any refund after you explained to them. What a company!
August 26, 2018
Unprompted review
Reply from rankingCoach
Hello Yifan,
Thank you for your review.
It is really disappointing to hear that you have not enjoyed using rankingCoach so far, we always aim to provide the best service and care to all our customers. Please write to us directly at support-en@rankingcoach.com so we can look into these issues that you have experienced and hopefully find a solution to the problems you have encountered.
We hope to hear from you soon.
Emily B.
rankingCoach support team.
I like using rankingcoach
I like using rankingcoach. It's simple to use and provides really helpful information to improve your ranking on search engines
August 24, 2018
Unprompted review
Reply from rankingCoach
Hello Mike,
Thank you for your review.
It's awesome to hear you are enjoying using our tool. If you do ever have any questions, our customer support team would be happy to help :)
You can contact us via our in-toll chat box, or via email at support-en@rankingcoach.com
Emily B.
Your rankingCoach support team.
Garbage front end
Garbage front end , Can't sync all accounts. Freezes. Limited functionality. Looks like typical re-seller software. Plus you can't cancel your service. Beware of chinese scam.
August 22, 2018
Unprompted review
Reply from rankingCoach
Hello Alex,
Firstly, thank you for taking the time to review.
We are sorry to hear that you have not enjoyed your experience with us so far, and we would be more than happy to take a look into these issues for you. If you would like to contact us directly via email at en-support@rankingcoach.com we can resolve these issues and see how we can help you further with your rankingCoach journey.
Again, we always aim to provide the best service to all our our rankingCoach customers and it is a shame that you don't feel this way, we hope to hear from you soon so we can correct this and hope to have you back onboard.
Emily B.
rankingCoach support team.
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Improved experience
I changed my initial one-star review as Emily offered me help via support and solved my questions.
I still do not agree with how the trial works, as you won't be entitled to a refund if the trial is over and you forgot to cancel it for whatever reason. If you would like to just try the tool and decide not to go for it, make sure you set a reminder in your calendar with the cancelation date - otherwise you will be charged as they require your credit card on file.
As a suggestion, big companies such a SemRush offer refunds even after the trial (a reasonable period), which is great. This is one of the reasons customers keep coming back.
August 7, 2018
Unprompted review
Reply from rankingCoach
Hello Frank,
Thank you for your review.
I am sorry to hear that you did not enjoy using the tool, however I am slightly confused as we currently just spoke via the in-tool messaging system regarding completing your tasks. We always aim to offer our customers the best service and support possible, and we are constantly trying to improve on this in any way we can, and so it is disappointing to hear it did not meat your standard and we will definitely take this into account. We do not ever force customers to enter their payment details, this is required if you would like to test the tool, along with many other companies that do this. We do this so we can really focus on those customers who are serious about improving their SEO, a sort of minor commitment.
I have read all of the messages that have been sent between yourself and all team members and it was simply said that customers do not have to complete tasks if they do not wish to, we simply recommend these tasks, whether you do them, that is completely up to you and what you think is best for your website. We do offer tutorial videos giving you a step by step walkthrough of how to complete each of the tasks of which you will find in each of the tasks. You are right there are many tasks, and this is a 'do it yourself' tool, but SEO is a lengthy process so time, effort and patience is required in order to see improvements.
With the messaging system, we do not state that it is a live chat and there is an estimated response time given after your initial message has been sent.
Again, it is very disappointing that you are not satisfied using the tool, if it would be more helpful to you we could offer you a webinar, to take you through the tool and give you a better understanding of how everything works, if this is something you would be interested in please let us know via customer support and we can get that set up for you.
We hope that we can turn your opinion around allowing you to make the best of rankingCoach.
Emily B.
rankingCoach team.
Rankingcoach has taken £1500 from me…
Rankingcoach has taken £1500 from me due to long contractual periods. The service does not work very well with reports not showing data correctly, emails sent to clients will come from a German URL confusing your clients. The information shown such as local SEO is easily disproved and they will sound like they care but do nothing. I am still paying them about £100 every month and I don't want the service. Please avoid at all cost.
August 2, 2018
Unprompted review
Reply from rankingCoach
Hello Alan,
We are sorry to hear that you have not enjoyed using rankingCoach so far, we always try to pride ourselves on keeping our customers happy. It would seem the deducted money would be from a contract you have signed and the subscription you are on. We would really hope that we can resolve these issue and clear any remaining issues up.
Please email our support team and we can have a chat regarding the review and hope to resolve these problems for you. You can contact us via the chat button within the application or by emailing support-en@rankingcoach.com.
We hope to hear from you soon.
Emily B.
Your rankingCoach team.
Step by step process and very easy to…
Step by step process and very easy to learn
July 29, 2018
Unprompted review
Reply from rankingCoach
Hey Robert,
Great to hear you are enjoying using the tool. If you ever have any questions you can always contact our customer support for help :)
Don't forget to spread the rankingCoach word ;)
Emily B.
Your rankingCoach team
seo tool
This is a very easy tool to use. Great for small business or personal blog.
July 20, 2018
Unprompted review
Reply from rankingCoach
Hello Donovan,
Thanks for the review, great to hear you are enjoying using the tool :D
Don't forget to spread the word ;)
All the best,
Emily B.
Your rankingCoach team.
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something not right about the way they…
something not right about the way they offer free trial
buyer beware
July 10, 2018
Unprompted review
Reply from rankingCoach
Hello Paul,
Thank you for you review.
We are sorry to here you have not been happy with your experience so far :(
Please pop us a quick email letting us know exactly what is wrong and we can get that sorted for you right away :)
All the best,
Emily B.
rankingCoach support team.
Great!
Very streamlined and easy to use, but thorough. Makes SEO way less painful and daunting. I love it.
July 7, 2018
Unprompted review
Reply from rankingCoach
Hi there,
Thank you for the review. Great to hear you are enjoying using the tool. Don't forget to spread the word ;)
Emily B.
Your rankingCoach team.
Reply from rankingCoach
Hi there!
Great news! we really appreciate you taking the time to give us a review :)
Don't forget to spread the word ;)
Emily B.
Your rankingCoach team.
Good but some functions will nice to…
Good but some functions will nice to have
June 30, 2018
Unprompted review
Reply from rankingCoach
Hello Annie :)
Thank you for your review, it's great to hear you are enjoying using the tool :)
If you have any questions or issues, please write in to our support via the chat button in the tool or via our website, we would be happy to help :)
Emily B.
Your rankingCoach team.
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Good product
This is a good product for getting started on SEO but it does run out of options for website linking. I feel its a little over priced but does give you good guidance on promising keywords as well as regular updates on search ranking
June 29, 2018
Unprompted review
Reply from rankingCoach
Hey Nigel,
Thank you for your review.
We are always aiming to provide the best service to all of our customers, and we are glad you seem to be enjoying it so far. With regards to the website linking, once you have completed all of your backlink tasks in the list, you can simply change you competitor choices, this will then regenerate new backlink tasks for you :) as simple as that.
If you ever have any questions, our support is always happy to help :)
Emily B.
Your rankingCoach team.
This system works
This system works! My SEO is starting to flourish and business is gaining ground in the industry. It take a little bit of time to do all the required tasks but well worth the reward. Only flaw, time zone issues for getting answers quickly or able to talk to someone. However they do get back with you on your questions.
June 28, 2018
Unprompted review
Reply from rankingCoach
Hello Janet,
Thank you for your review, it's great to see you are enjoying using the application.
With regards to response times we are working on improving this, to give the best possible experience to all of our customers all over the world :)
Thank you!
Emily B.
Your rankingCoach team.
Easy fun and effective.
June 28, 2018
Unprompted review
Reply from rankingCoach
Hi Matt :)
Awesome, thanks for the rating :)
Don't forget to spread the rankingCoach word ;)
All the best,
Emily B.
Your rankingCoach team.
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