Rapid Scooter Master Reviews 

Staff are very friendly,helpful and knowledgable. I ordered a Vitilan V3 2.0.Delivery was prompt and the bike arrived in a few days. Assembly took a little longer than anticipated but is straightforward. The first ride out and a couple of bolts needed fully tightening and the gears needed to be adjusted very slightly,again a simple job. After owning the bike for 2 weeks I can honestly say it is brilliant!! Plenty of power for steep hills,smooth power delivery and a comfortable beast to ride. The manual does leave a little to be desired but that is down to the manufacturer. I have received many compliments about the bike and I would definitely recommend this bike to anyone in the market for a new e bike.
Well done to all the staff at Rapid Scooter.

I got the g3 pro its amazing super fast came looking so good didn't want to get it dirty at all came well fast very impressed will say the down sides are the battery docent last long and its rubbish to ride on mud and grass but in. all in all it's amazing on the streets

Very nice people. It is the best place to go for those in the area that have issues with their electric bike

I came late but the guy still waited for me, excellent experience, love the bike and got my friend to buy one aswell the trust i have is high honestly :) brilliant workers

Great service, very professional and friendly and knew exactly what I needed. Highly recommend.

I had a problem with my scooter ,emailed them replied straight away got me all sorted for the return.. sent it out to the team i had a few issues and they sorted it all out rapid just like there site name! Ask for Fred he's your man for the case if any problems Top man ! Best customer service I've had when there's a problem with your product!!

Excellent service,great communication and help from
Steven R. highly recommended.
A+++++

Friendly service, fast same day repair at a reasonable price!

I am so happy to came to the shop for repairing my bike very fast also I come to the shop

I called Saanj, he helped me straight away and got everything sorted very helpful 👍🏻

Ive had a great experience buying from rapid scooter it came on time also ive had a slight issue my my charger i rang rapid scooter explained I need the scooter for work they sent a new one out straight away I was impressed so I'd use these again definitely

Dropped my bike off at 10:30am and it was finished within an hour. My brake caliper was completely damaged — the piston had popped out and mineral oil was leaking everywhere. I honestly thought it would need replacing, but the mechanic said he could repair the caliper (which I was genuinely surprised by, as I know it’s a tricky job), bleed the brake, and get everything working again.

He also explained that my brake disc had been permanently contaminated with mineral oil and that once that happens it can’t return to its original condition, even after cleaning. Because of that, he recommended replacing the disc as well, which made complete sense and was explained clearly.

I brought my own brake pads (the damage happened while I was changing them myself), and he installed them onto the repaired caliper for free, which I really appreciated.

Caliper repair, brake bleed, and brake disc replacement all came to £60 total, which is an absolute bargain for the work involved. You can really just walk in and they’ll fix things on the spot, though I’d recommend calling ahead to check availability.

If you need quick, honest, and skilled repairs, especially for brakes, I wouldn’t hesitate to recommend them. Though I wouldn’t doubt they wouldn’t be able to fix anything. Definitely my new go-to shop :).

Dropped off my Dualtron eagle pro at 10am collected it same day at 4pm
Work they carried out, new controller fitted ,
new throttle cable supple and fit, new brake callipers and disks and pads fitted front and rear , front puncture fixed and front split rim supply and fitted, they had all the parts I needed in stock so super fast efficient turnaround l highly recommended if you want get your Dualtron or any scooter fixed,
great price, great service
Scooter is like new now , very happy customer

I called them up after receiving my order from an online store because I had some questions about the battery ignition. The young gentleman I spoke with was very kind and explained everything clearly. I highly suggest giving them a call if you have any uncertainties. Thank you, everyone!

The service provided was outstanding, and the bikes were of top-notch quality. The team was both professional and incredibly helpful. I wholeheartedly endorse them!

They were very good at helping solve my problems shipping fast good people guys who work there if you shop with them you can't go wrong

Great communication all the way through my purchase and not very long for delivery would definitely use this company again

Spoke with Sanj on the phone and he gave me some excellent advice and helped me decide which scooter to get. Really pleased with the helpful customer service. I could tell these guys care about their customers!

Scooter was late, rang for some help and they couldn’t do Enough to help and sort the problem. Thank you so much.. will defo buy from youse again