Rapid Scooter Master Reviews 

This shop is seriously awesome, the second scooter I have purchased from them and they never fail to disappoint. Fast delivery and great service. Cant recommend them enough. Anyone looking to invest in a scooter this is the place to go 👍

Just used RSM to buy an Engwe bike, and the staff were very helpful and accommodating. I was a bit hesitant spending that amount of money at first, but the staff helped at every step, and reassured me.

My first experience buying from Rapid Scooter Master was excellent. Fred at the Finchley branch, along with the online team, was very helpful and answered all my questions. Thank you! More power to you!👍

Delivery was quick and the bike is great quality only issue I had was with the charger plug as it's an adapter for us/EU to UK it was very loose fitting and fiddly to get to work however a quick trip to my local home bargains sorted it with a new adapter

Very good customer service
I brought new bike from here and they are always ready to help people
Truly recommend

I was very nervous about about spending all that money on an e scooter for my grandson I wanted it just right for him!, and the team were so so helpful they helped with every question so quickly and didn't make me feel silly. I will keep using them and recommend them to everyone

You better stop the prank calls or I'm getting InTouch with the police
Bang out of order first you do me over now this it better stop

Delivery was spot on and the scooter exceeded expectations...would definitely buy from them again

made everything extremely easy to understand, i had a problem after assembling the product, so i went and showed him it and he fixed it immediately, amazing service too

I ordered 2 identical Bikes in July .However i had to wait a couple of months for them to come back into stock .Once i got them and put them together I broke the key on one of them trying to release the battery. I contacted Rapid Scooter and with in a few days a full replacement lock with keys had arrived at my address. They where really helpful from the very start of me ordering these bikes in July right up to the replacement lock > I do hope i don't have to contact Rapid Scooter again with any other problems But if i do i know i will be dealing with a business who will do where upmost to solve whatever problem i have I would highly recommend anybody who is interested in purchasing a Bike or Scooter to contact ant talk to these people first No matter how far you live from there Business I live in North Wales and there are plenty of suppliers in my area But i chose this one after a short phone call

Amazing customer service made me feel welcome and helped out immediately .
Moj is a great man .

They have repaired my bike several times with cheap price and fast also I recommended to my friends

Very quick delivery. Bike is exactly as described and packaged very well to avoid damage. Rapis Scooter is £100 cheaper for this model than anywhere else I could find. I had a query about the bike after I ordered it. I rang them and they were extremely helpful.

They fixed my scooter perfect with good price also just take 1 hour ,recommend this shop to my friends also i come back

Help me out alot

I bought an electric scooter fr9m Rapid scooter , delivery was express so fast and secure , also I had difficulty to restore it ,I contact them they been very helpful and big support , now all sort it , big thanks to all the team and a huge thanks to the technician Fred for his help and giving me plenty time and advices to sort the Scooter, this tool will help me to go to work 👍

Speedy service and delivery. On assembling the bike I had a minor issue which the staff at the bike shop were so helpful and accommodating. Great customer support and service. Thank you

Very good service !!!
The best shop in Kilburn !!

Order #49820
Ordered my new scooter in 2nd July 2025. Did this strictly on researching reviews and after sales etc at various other retailers. Found these guys to in my opinion be the most trusting. This was proven to me within a week. My delivery took 48hrs from purchase, but unfortunately my throttle broke on the vipcoo vs3. Sent a video and explanation to the customer service email. Fred messaged me back around a week later and did apologise that no one had been in touch sooner. I know how busy it is over the summer months. Sent details he needed over and he had me a new part sent out in just over a week. Good to know they honour their guarantees and their word. Would fully recommend and will definitely drop it off to the shop if ever needs anything doing and a check over.