Customer support has always been amazing. Pricing is decent, only drawback is upgrading or changing plans, then you need to either move the data yourself, or nuke the data you have and start over. Not... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really user friendly but for a cost. If you want plug and play, it's a great choice. If you can figure out how to setup a debian or ubuntu on ur own, or with chatGPT, find another seedbox. I will say... See more
Company replied
The service is basic but very good overall. It would be nice to have automated provisioning of IP blocks, without having to send an email or use the web chat. Being able to change the "org" field on t... See more
Company replied
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... See more
Company replied
Company details
Written by the company
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Contact info
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4.2
Great
377 reviews
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Customer Service
Excellent Customer Service, Fast speeds, never had any problems, been subscribed for 7yrs.
May 29, 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your kind words and for being a loyal customer for the past 7 years! 🌟 We’re thrilled to hear that you’ve consistently enjoyed our excellent customer service and fast speeds. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to keep striving for excellence.
Advertisement
After tested i figured it out that is…
After tested i figured it out that is not the service i wanted, but they immediately gave me the refund - I've had a great experience with the service and the staff was awesome
May 25, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your feedback! We’re sorry to hear that our service wasn’t the right fit for you, but we’re thrilled that our team could assist you promptly and ensure you had a positive experience. If you ever need our services in the future, we’re here to help. Best wishes!
Excellent
Excellent, easy to use service. Fast, functional, and well maintained!
May 13, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! We're glad you find our service excellent and easy to use. We look forward to continuing to provide you with fast and reliable support.
Mike was awesome helping me out with my…
Mike was awesome helping me out with my problem! Love RapidSeedBox! Definitely recommended!
May 11, 2024
Unprompted review
Reply from RapidSeedbox
We're thrilled to hear about your positive experience with Mike and appreciate your recommendation! Thank you for choosing RapidSeedBox, and we look forward to continuing to provide you with excellent service.
superb support from help
superb support from help. i am not that expert, so they did a truly great job to help me out. 100% recommended.
May 13, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your fantastic review and for recommending us! We're delighted to know that our support team could assist you effectively, and we're here to help anytime you need us. 🌱
Advertisement
Very good and patient support!
May 6, 2024
Unprompted review
Reply from RapidSeedbox
We’re thrilled to hear that you enjoyed your experience with our product and service. 😊 Your positive feedback motivates us to continue delivering top-notch quality and exceptional service.
RSB are awesome
RSB are awesome. Support is very patient and knowledgeable. Great product too
May 6, 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience with our product. 😊 Your positive feedback motivates us to continue delivering top-notch quality and exceptional service.
If you have any further feedback or suggestions, feel free to share them with us. We’re always looking for ways to improve and enhance our offerings.
Great Service & Awesome team
May 4, 2024
Unprompted review
Reply from RapidSeedbox
That's fantastic to hear! We're proud of our team's dedication and thrilled that you're enjoying the service. Thank you for your wonderful feedback!
RSB rocks and so does Sergey and the whole support team
Sergey and the rest of the support staff have helped a novice like me get started with my very own media server; I truly could not have done it without them, and their guidance, as well as answers to my many dumb questions. RSV is a wonderful service and one that you can trust both for its reliability and customer service.
May 3, 2024
Unprompted review
Reply from RapidSeedbox
We're so glad to hear that Sergey and our support team could guide you through setting up your media server! Thank you for trusting Rapidseedbox, and remember, there are no dumb questions here—just opportunities to learn and grow.
Advertisement
Great Customer Service!
Sergey was able to quickly assist me with getting my problem solved and help me to understand the root cause. I am very appreciative for his quick help.
April 21, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for sharing your positive experience with Sergey! We're thrilled to hear about his swift and effective assistance, and we look forward to continuing to support your needs with the same dedication and clarity.
Awesome support and love the service
April 14, 2024
Unprompted review
Reply from RapidSeedbox
Hi Zach,
Technical, billing or any other inquiries, just reach out to us. Thank you for choosing us and for taking the time to share your experience!
Tech support was amazing
Company representative Milorad was awesome in helping to identify issues with system and restore speed and performance.
April 11, 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our tech support team and that Milorad was able to assist effectively in resolving your system's issues and enhancing its performance. We always strive to deliver outstanding service and support, and it's gratifying to know that we've made a difference. Your feedback is invaluable to us, and we look forward to continuing to provide you with excellent service in the future. Thank you for choosing us and for taking the time to share your experience!
Reply from RapidSeedbox
Wow, thank you so much for sharing your experience! Your words are like music to our ears, and we're over the moon to hear that you found our service not just speedy but also savvy and supportive. We're all about hitting the high notes in customer satisfaction, and it's awesome customers like you that keep our rhythm going strong. If there's ever anything more we can do to keep the beat going or make your experience even better, please don't hesitate to let us know. Rock on 🎸 and thanks again for being such a fantastic part of our community!
Advertisement
Very patient and knowledgeable support.
March 21, 2024
Unprompted review
Reply from RapidSeedbox
Those are irreplaceable parts of being a great Customer Service. Thank you for staying with us.
Excellent and quick responses
Excellent and quick responses! Fantastic Seedbox company. I don't think I'd ever consider a different service other than RapidSeedbox
February 29, 2024
Unprompted review
Reply from RapidSeedbox
We're happy that you feel that way. Always feel free to contact our support.
Excelent support
My email provider deleted my email and they helped me change it. Also helped me with BTC payments that, although confirmed on the blockchain, didn't authorize the transaction on their website. They can help with seedbox issues too. Their support is so good I wish every single online service would be like this, it is worth for the support alone.
February 20, 2024
Unprompted review
Reply from RapidSeedbox
It's great to hear that. Any problem, we're ready. Be it payment, technical or general inquiries.
I have used RSB for several years now…
I have used RSB for several years now and the support is always great whenever there is an issue. Very knowledgeable and on top of things.
January 30, 2024
Unprompted review
Reply from RapidSeedbox
There's no way around it. Parts of giving excellent support is always in the know and on top of things. Thank you for being with us for years.
Advertisement
best service i used
best service i used. good communications. very fast and reliable service provider. i recommend for others.
January 22, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your fantastic review and recommendation! We're delighted to hear about your positive experience with our fast and reliable service, and we're here to support you with anything you need in the future.
Ronal fixed my borked sshd from Ubuntu…
Ronal fixed my borked sshd from Ubuntu upgrade gone wrong. 5/5
January 10, 2024
Unprompted review
Reply from RapidSeedbox
Inaccessible seedbox? No problem, our support will get you covered.
I never usually do these but its my…
I never usually do these but its my first time trying this out im a total noob and Ronal literally held my hand each step of the way. Please give him a raise!
December 23, 2023
Unprompted review
Reply from RapidSeedbox
Welcome to the world of Seedboxing! Ronal and the rest of our team are always ready to guide you, step by step. We're so glad you're with us and here's to your smooth sailing ahead!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.