Customer support has always been amazing. Pricing is decent, only drawback is upgrading or changing plans, then you need to either move the data yourself, or nuke the data you have and start over. Not... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service is basic but very good overall. It would be nice to have automated provisioning of IP blocks, without having to send an email or use the web chat. Being able to change the "org" field on t... See more
Company replied
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... See more
Company replied
Company details
Written by the company
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Contact info
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4.2
Great
377 reviews
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best supplier i have found!
Changed from another reputable seed box supplier to Rapid, due to price increases.
Must say I have never looked back, the customer support and response times are A++
Service works and all their features and programs have well written guides, and if I find an outdated guide it takes them no time to update it.
Only positive things to say about Rapid!
August 15, 2024
Unprompted review
Reply from RapidSeedbox
We appreciate your feedback! It’s great to know that our support, response times, and updated guides have met your expectations. Thanks for choosing Rapidseedbox!
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seedbox you kan trust…
grate support you kan trust you get the help you need
November 15, 2023
Unprompted review
Reply from RapidSeedbox
Thank you for your positive feedback! We’re happy to hear that you trust our support and find it helpful.
Rarely Takes More than One Response from Support to Resolve Issue
To sum it up quickly - I've contacted Support with multiple questions over the last year or so having to do with different configurations on my seedbox.
I cannot remember a single time where the issue wasn't resolved within one or two responses from Seedbox Support. Efficient and friendly help.
August 11, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your continued trust in our support! We’re pleased to hear that we’ve been able to resolve your issues efficiently and effectively.
Friendly and over the clock support!
Friendly and over the clock support!
Got my IPv6 subnet in under 10 minutes. Without KYC bses, LOA instantly provided after the payment was succeded. Recommend!
August 7, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! We’re delighted to hear you enjoyed our quick and hassle-free service. Your recommendation means a lot to us. If you need anything else, our team is always here to help!
Best seedbox service ever
I try it very much servers for seedbox in my last 20 years, and this was the best service by far.
I could only recomend for enyone.
August 8, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your high praise! We’re thrilled to be your top choice after 20 years of experience. Your recommendation means a lot to us.
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Sergey is the man
The RapidSeedbox support team always sets a high bar.
Sergey was very patient and professional with my request. Thank you Sergey!
August 5, 2024
Unprompted review
Reply from RapidSeedbox
We’re glad to hear about your positive experience with Sergey and our support team. Thank you for your kind words and for choosing RapidSeedbox!
I updated the OS and was having some…
I updated the OS and was having some applications issues. The support team resolved them immediately.
July 29, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your review! We're glad our support team could resolve your application issues promptly. Your satisfaction is our priority! 🌟
support exprince
very easy to follow instructions and also helped fix a few issues that i was not aware of.
July 29, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your feedback! We’re glad our instructions were helpful and that we could resolve those hidden issues for you. 😊
fast support that solved my issue!
July 23, 2024
Unprompted review
Reply from RapidSeedbox
Thanks for the review! We’re happy our fast support could solve your issue. 🚀
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the issue was solved quickly and…
the issue was solved quickly and explained thoroughly
July 20, 2024
Unprompted review
Reply from RapidSeedbox
We appreciate your review! It’s great to hear the issue was resolved quickly and clearly explained. 👍
It is a great way of storing and…
It is a great way of storing and streaming your favorite movies and TV shows. Without taking up space on your computer. You can connect to it anywhere you have wifi. Using Kodi or Plex you can stream your shows.
July 9, 2024
Unprompted review
Reply from RapidSeedbox
Thank you! We’re delighted you enjoy storing and streaming your favorite content with us anywhere, anytime. 🎥📺
Very quick to resolve my issue
Very quick to resolve my issue. Service is great. High value for the $
June 28, 2024
Unprompted review
Reply from RapidSeedbox
“Thank you for your feedback! We’re glad we could quickly resolve your issue. Your satisfaction is our priority, and we appreciate your praise”
Excellent customer service!!
They have the greatest customer service when it comes to needing some help with an issue! They were able to help me figure out why something wasn't working properly, and it was resolved quite quickly. Highly recommend them!
June 28, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! I truly appreciate your feedback. Our team is committed to providing excellent service, and I'm glad we could assist you promptly. If you have any further questions or need additional help, feel free to reach out.
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Exceptional Service and Unmatched Support!
I've been using RapidSeedbox for my rental needs and I am thoroughly impressed by their outstanding service and professionalism. From the moment I reached out, their team was not only responsive but also extremely knowledgeable, providing clear and helpful guidance every step of the way.
Their flexibility in offering solutions, such as accommodating requests for IP ranges with specific geographical settings, demonstrates a commitment to customer satisfaction that is rare in the industry. Furthermore, their willingness to handle complex network configurations and provide essential documents like the Letter of Authorization showcases their expertise and readiness to go the extra mile for their clients.
The performance and reliability of their service have exceeded my expectations, making my operations smoother and more efficient. I am truly grateful for their support and highly recommend RapidSeedbox to anyone looking for top-notch server solutions.
Thank you, RapidSeedbox, for your exceptional service!
June 28, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words and detailed feedback! We're thrilled to hear that our service and support have met your expectations. Our team strives to provide top-notch solutions and go the extra mile for our clients, so your appreciation means a lot to us. We're glad to be a part of your operations and look forward to continuing to support your needs. Thanks again for recommending RapidSeedbox! 🌐💪🏻
Rapid response from help desk - 10/10
RapidSeedbox is easy to use, intuitive and has great help files and information provided. Best of all though, when there IS a problem I can't resolve I can jump on the chat window and someone answers within minutes (thanks Sergey!). Keep up the good work!
June 25, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your wonderful review! We're thrilled to hear that you find RapidSeedbox easy to use and our support team is helpful. We'll pass your thanks on to Sergey. We appreciate your feedback and are here to help whenever you need us! Keep enjoying our service!
Very fast support and very good support…
Very fast support and very good support ^^!
June 20, 2024
Unprompted review
Reply from RapidSeedbox
We genuinely appreciate your feedback and are committed to consistently delivering exceptional services and support. 🌐
very responsive and overall very good seedbox provider
the seedbox pricing is very competitive so highly suggest rapidseedbox.
the customer service was very quick and attentive. mike (milorad) was one of the customer support who was very attentive and understanding.
super speeds, good responsive apps! amazing seedboxes and will be using them through out. make sure to make use of their discount codes! :)
June 13, 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your detailed and positive review! We're glad to hear that you find our pricing competitive and our service quick and attentive. Mike (Milorad) will be thrilled to hear your praise. It's great to know you're enjoying the super speeds and responsive apps. We appreciate your recommendation and look forward to continuing to serve you. Don't hesitate to reach out if you need anything else, and happy seeding! 🌱💪🏻
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Great service and the customer service
Great service and the customer service is the best I have ever had the pleasure of dealing with . I highly recommend this company
June 9, 2024
Unprompted review
Reply from RapidSeedbox
We sincerely appreciate your kind words and recommendation! It's fantastic to know that our customer service left such a positive impression. We're committed to providing the best possible experience for our customers. If there's anything else we can do for you, please don't hesitate to contact us. Thank you for choosing us! 💪🏻🌱
My problem with a service got fixed…
My problem with a service got fixed efficiently and quickly.
June 6, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for sharing your experience! We're thrilled to hear that your issue was resolved efficiently and quickly. Our team strives to provide prompt and effective solutions to all our customers. 🎊
Amazing service
Amazing service. The Seedbox is perhaps a bit above the average in terms of pricing but in return you get awesome costumer service. Thank you so much to Mike.
June 4, 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your wonderful review! We’re thrilled to hear that you find our service amazing and that our customer service has left a positive impression on you. At Rapidseedbox, we strive to provide top-notch service and support, and it’s great to see that our efforts are appreciated.
We understand that pricing is an important factor, and we believe in offering value that goes beyond just the cost. Your satisfaction and the quality of service you receive are our top priorities. I’ll make sure to pass on your kind words to Mike – he’ll be delighted to know his efforts made a difference.
If you have any more feedback or need further assistance, please don’t hesitate to reach out. Thank you for being a valued customer and for choosing Rapidseedbox.
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