Rapid Vans Reviews 

187
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From start to finish always offering help and advice. With many options available sometimes hard to choose but nothing was to much effort always answered or return calls and the process was clear and... See more

Rated 5 out of 5 stars

Picking up our new Navara tommorow :) A massive Thank you to Sam at Rapid vans. Absolutley fantastic service from start to finish. He was always available to answer one of our many questions! Eve... See more

Rated 5 out of 5 stars

These guys take the pain out of everything to do with buying your pickup, I approached them feeling sceptical and can only say good things about the whole experience using RapidVans. They took compl... See more

Rated 5 out of 5 stars

Originally just looking around as a new business getting ideas, came across Rapid vans. Hadn’t realised I had messaged then and subsequently ignored chase emails. That was when Sam called, I explained... See more

Company details

  1. Car Leasing Service
  2. Auto Broker

Written by the company

Rapid Vans is an eCommerce-based vehicle sales company specialising in vans and pickups. We offer Business lease, Cash and Hire purchase options at the best rates in the market! We supply over a thousand vehicles a year which means we're able to negotiate bigger discounts with brands like Ford, Volkswagen & Mercedes to then bring you the best prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

187 reviews

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4.6

All reviews

(187)

1 review in the last 12 months

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Rated 1 out of 5 stars

Having previously bought vans it was…

Having previously bought vans it was great up until you realise when something goes wrong. When you have an issue there’s no accountability from them. Do yourself a favour and get new from a dealership will save you money in the long run as the deal you think your getting isn’t as good as it’s made our

October 22, 2025
Unprompted review
Rapid Vans logo

Reply from Rapid Vans

Hi Jay,

Thank you for taking the time to share your feedback. We’re genuinely pleased to hear that your experience with the purchase itself was positive.

We do, however, want to clarify a couple of important points for anyone reading:

As outlined clearly in our order forms and Terms & Conditions, we are a vehicle broker rather than a main dealership. This means all warranty work is carried out directly by the manufacturer’s approved network, exactly as it would be if the vehicle were purchased from any dealership. We don’t have the authority to approve or decline manufacturer warranty claims; those decisions are made solely by the manufacturer based on their inspection.

In this case, Vauxhall’s technical team assessed the clutch and confirmed it had failed due to driver-induced damage, which is not covered under any manufacturer warranty, regardless of where the vehicle is purchased. No dealership would have been able to approve that as a warranty repair either.

We completely understand that this may not have been the outcome you were hoping for, but we do believe it’s important to share the facts so expectations remain clear for future customers.

We remain fully transparent, as always, and we’re here if you need any guidance on the next steps.

Wishing you all the best,
Rapid Vans

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Rated 5 out of 5 stars

Fantastic company & team to work with

Fantastic company & team to work with. Their attention to detail and clear communication ensures everything runs smoothly from start to finish. They are my only go to for vehicle purchases & have great finance options.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Top team over at Rapid Vans

Top team over at Rapid Vans. Focussed and competitive, they get the job done in no time at all! Competent with vehicle choice, spec, availability and with excellent finance options. Good work lads!

April 16, 2025
Unprompted review
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Rated 5 out of 5 stars

A proper outfit

A very good company to deal with. All the boys make every transaction seamless, and I couldn't fault them at all.

From Sales to Operations, what an outift! - I wouldnt recommend anyone else!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Naz

Dealing with Naz via whatsapp was a dream as I’m always very busy. Any info I needed was sent across along with photos immediately. Everything went exactly as he said it would. We are already discussing another van.

Thank you

January 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service from Rapid Vans

Excellent service from Rapid Vans, particularly Naz and Leah. Swift turnaround from order to arrival and a great bonus that one of the vans was ply-lined on arrival, saving the business both time and cost

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

No nonsense sales.

No nonsense sales - sourced exactly what i wanted at the right price and delivered it within the quoted time. Great process from start to finish.

August 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Couldn't recommend these guys enough

Couldn't recommend these guys enough. Service from start to finish was first class.
Vehicle price was extremely competitive. Delivery was very quick. Friendly and helpful service off Sion. Will definitely be my first contact when looking for vehicles in the future.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Easy and smooth transaction from start to finish. Ordered on a Saturday and it was delivered by Thursday, no delays no excuses.
Had the truck now for a month and everything is fantastic.
Highly recommend Kellen who is our contact there. We will be coming back for the next one!
Excellent service.

August 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service from kellan

Great service from kellan, truck delivered within a good time frame much better than ford! Kellan was always onpoint whilst dealing with my querys and questions and there was a lot!! So great service and a happy customer

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly non pushy service

Kellan at Rapid Vans was really helpful, starting only a few minutes after my initial enquiry when he called me. He was keen to help me find the right vehicle without being pushy and when I did find it, helped me through the process all the way to delivery. He kept me updated on progress, was easy to deal with, and made the process simple. If you want to find a new vehicle, get good service and not be pressurised, call Rapid Vans and ask for Kellan!

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Purchase of Ford Ranger

I dealt with Kellan who was extremely helpful from our first telephone conversation. Everything was agreed very promptly and the vehicle was delivered on the agreed date without any issues. I would have no hesitation in recommending Rapid Vans and particulary Kellan if you arecin the market to purchase a van or pick-up

July 22, 2024
Unprompted review

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