Raregen Reviews 36

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Almost a 5 the root is a bit darker than I expected but overhaul nice colour, hair feels really nice and cap is a good fit. I haven’t worn it yet as I need to organise a trim as a bit long for me as I... See more

Company replied

Rated 5 out of 5 stars

I was afraid to order a wig on-line after having a bad experience with another company several years ago, but The Dora wig was so beautiful I had to try it. The sizing instructions were easy and the w... See more

Rated 5 out of 5 stars

I now have 2 wigs from raregen and they are both lovely quality. The customer service is second to none! After my first purchase went astray, Raregen replaced with no issues, their communication is ex... See more

Rated 3 out of 5 stars

I purchased my second wig from Raregen. I had been waiting for it to arrive then the post office said address and complete and they sent it back. Come to find out the place where it was shipped from h... See more

Company details

  1. Wig Shop

Written by the company

As stylists and hair professionals, we’ve always believed that hair is more than just a part of someone’s appearance—it’s a source of confidence, an extension of one’s identity. Over the years, we’ve witnessed countless women struggling with hair concerns, whether it’s thinning, damage, or simply the hesitation to try something new due to fear of risks or limitations. These stories touched us deeply. These questions stayed with us, sparking a mission to find a solution. We asked ourselves: What if we could offer women the freedom to explore their unique beauty, without the worry of damaging their hair or losing precious time? This is how Raregen was born. Raregen is not just a brand for human hair products—it’s a promise. A promise to make beauty a form of freedom, unbound by the constraints of hair challenges. Our mission is to provide luxurious, natural human hair solutions that empower women to feel confident and effortlessly express their individuality.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 2 out of 5 stars

Terrible color

The hair and cap seem like good quality. The color, however, is horrible. Very, very orange. Disappointed because it looks nothing like the photos and doesn’t fit the color description.

May 19, 2026
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Rated 3 out of 5 stars

I purchased my second wig from Raregen

I purchased my second wig from Raregen. I had been waiting for it to arrive then the post office said address and complete and they sent it back. Come to find out the place where it was shipped from here in the United States did not complete my address. Jen did not contact me about this after weeks of waiting. I contacted them and they said that it was their mistake and that they would be sending another wig from China. I waited a few weeks for that to come very disappointed with that situation but the wig is very nice.

May 7, 2026
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Rated 2 out of 5 stars

Hello Asta Tolman I bought a700…

Hello Asta Tolman I bought a700 hundred dollars Wig on the picture the wig looked lighter the wig didn't make my expectations soI wasn't happy I returned I shipped it back. I'm asking for a refund. Thank you

April 30, 2026
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Reply from Raregen

Hi Asta, we’re truly sorry to hear that the wig didn’t meet your expectations. We understand how disappointing this must have felt.

Thank you for shipping the item back. Once our warehouse confirms that the return has been received and inspected, we will arrange your refund as soon as possible.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Purchased Ayla wig but the cap was to…

Purchased Ayla wig but the cap was to big i ordered m instead of s and the colour did not work for me, i contacted them for return which in my view is always a test of how good a company is, they were very efficient and responded the same day sent me a pre paid label and i returned the wig they offered me a full refund or exchange i opted for exchange as i already had Dora and wanted a second one to change with , they sent her out the next day , the wig its self is beautiful and really good quality , i cant fault Rargen and would order again

April 29, 2026
Rated 4 out of 5 stars

Almost a 5 the root is a bit darker…

Almost a 5 the root is a bit darker than I expected but overhaul nice colour, hair feels really nice and cap is a good fit. I haven’t worn it yet as I need to organise a trim as a bit long for me as I like a shorter length. Good response to questions I had so overall very pleased with my experience with Raregen and received within a week.

April 22, 2026
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Reply from Raregen

Thank you so much for sharing your experience with Raregen. We’re so glad to hear that you love the colour, hair quality, cap fit, and our customer support.

We’re sorry the root turned out a little darker than expected, and we truly appreciate your honest feedback. A trim is also a great way to make the piece feel more personal and perfectly suited to your preferred length.

Thank you again for choosing Raregen. We hope you enjoy wearing it and feel confident and beautiful in your new hair.

Rated 5 out of 5 stars

Head and shoulders above the rest

The support and service I’ve received from this company has been 2nd to none from giving me advice regarding colour and lengths and giving me advice on how to Care for the wig.

The product itself is outstanding beautiful colours, super soft hair and an innovative cap design That makes you feel that you’re not wearing anything at all.

I would highly recommend this company for someone looking for a high-quality product with lots of kind and empathetic support

April 28, 2026
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Rated 5 out of 5 stars

Excellent!

I now have 2 wigs from raregen and they are both lovely quality. The customer service is second to none! After my first purchase went astray, Raregen replaced with no issues, their communication is excellent. I would highly recommend to anyone who wants a good quality very reasonably priced human hair wig.

April 23, 2026
Rated 5 out of 5 stars

Birthday treat

Bought a Ravelle 16” as a birthday treat to myself, and oh my, it is so beautiful. Took it to a local wig shop to have the fringe cut she put a little bit of shaping on the sides and had a couple of inches off the length as well. Even the salon was impressed with the quality and she said she sees some terrible HH wigs people buy online.
It’s just how my hair used to be I want more in this colour it’s so natural. Thanks Raregen please do other styles in this colour.

April 10, 2026
Rated 5 out of 5 stars

I was afraid to order a wig on-line…

I was afraid to order a wig on-line after having a bad experience with another company several years ago, but The Dora wig was so beautiful I had to try it. The sizing instructions were easy and the wig fit perfectly. It's my first real hair wig, I was amazed at how soft and natural it looked. And the packaging is wonderful, like a surpise present. I like it so much I bought another one!

April 9, 2026
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Rated 4 out of 5 stars

The wig itself is very comfortable

The wig itself is very comfortable and realistic, doesn’t feel anything like a wig at all , however the only thing that let me down was the colour wasn’t as expected, there is also a delay with questions/problems as there is a time difference , I will however be ordering again from here as it’s the best wig I have worn so far

April 8, 2026
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Reply from Raregen

Thank you so much for your kind and honest review. We’re truly happy to hear that the wig feels comfortable, realistic, and is the best one you’ve worn so far.

We’re sorry that the colour wasn’t exactly as expected, and we also appreciate your understanding regarding the response delay caused by the time difference. Your feedback is very important to us, and we’ll continue working to improve both our colour guidance and communication experience.

Thank you again for choosing Raregen. We’d be honoured to serve you again.

Rated 5 out of 5 stars

Great shipping & communication

Great shipping & communication, beautiful packaging. The color was not as pictured, so I did have that changed and suited to my taste. Also had it cut into a shorter bob style. Beautiful wig, the hair is soft & natural, the cap is comfortable & works well with my wig cap.

March 30, 2026
Rated 5 out of 5 stars

Quick shipping

Quick shipping. Wig is exactly as described and beautiful. I’ll be taking it to my beautician to add bangs and shorten a couple of inches.

I wish the lace had come pre-cut.

April 6, 2026
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Rated 5 out of 5 stars

High quality-excellent service

This is an excellent customer service company with high quality wigs to fit the needs of diverse customers. I’m very satisfied and I recommend them to customers who need a wig and embark on this journey.

February 6, 2026
Unprompted review
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Reply from Raregen

Thank you so much for your kind words and recommendation. We’re so glad to hear you’re happy with our service and wigs. It means a lot to be part of your journey, and we truly appreciate your support.

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