I was a little concerned about the appearance of the wig out of the box, but customer service was outstanding! The online tech gave me great advice on getting the wig to look good by wetting it and ge... See more
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As stylists and hair professionals, we’ve always believed that hair is more than just a part of someone’s appearance—it’s a source of confidence, an extension of one’s identity. Over the years, we’ve witnessed countless women struggling with hair concerns, whether it’s thinning, damage, or simply the hesitation to try something new due to fear of risks or limitations. These stories touched us deeply. These questions stayed with us, sparking a mission to find a solution. We asked ourselves: What if we could offer women the freedom to explore their unique beauty, without the worry of damaging their hair or losing precious time? This is how Raregen was born. Raregen is not just a brand for human hair products—it’s a promise. A promise to make beauty a form of freedom, unbound by the constraints of hair challenges. Our mission is to provide luxurious, natural human hair solutions that empower women to feel confident and effortlessly express their individuality.
Contact info
ROOM 1303B, 13F., NEW LEE WAH, 99907, Hongkong, Hong Kong
- support@raregenhair.com
- raregenhair.com
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Another fabulous piece I have bought…
Another fabulous piece I have bought from Raregen. Amazing quality, excellent communication and updates. The human hair is so soft and density is perfect and natural.
Hello Asta Tolman I bought a700…
Hello Asta Tolman I bought a700 hundred dollars Wig on the picture the wig looked lighter the wig didn't make my expectations soI wasn't happy I returned I shipped it back. I'm asking for a refund. Thank you

Reply from Raregen
Purchased Ayla wig but the cap was to…
Purchased Ayla wig but the cap was to big i ordered m instead of s and the colour did not work for me, i contacted them for return which in my view is always a test of how good a company is, they were very efficient and responded the same day sent me a pre paid label and i returned the wig they offered me a full refund or exchange i opted for exchange as i already had Dora and wanted a second one to change with , they sent her out the next day , the wig its self is beautiful and really good quality , i cant fault Rargen and would order again
Almost a 5 the root is a bit darker…
Almost a 5 the root is a bit darker than I expected but overhaul nice colour, hair feels really nice and cap is a good fit. I haven’t worn it yet as I need to organise a trim as a bit long for me as I like a shorter length. Good response to questions I had so overall very pleased with my experience with Raregen and received within a week.

Reply from Raregen
Head and shoulders above the rest
The support and service I’ve received from this company has been 2nd to none from giving me advice regarding colour and lengths and giving me advice on how to Care for the wig.
The product itself is outstanding beautiful colours, super soft hair and an innovative cap design That makes you feel that you’re not wearing anything at all.
I would highly recommend this company for someone looking for a high-quality product with lots of kind and empathetic support
very responsive to orders and returns. thank you
My experience was very good and quick to orders and returns as well. Thank you.
Excellent!
I now have 2 wigs from raregen and they are both lovely quality. The customer service is second to none! After my first purchase went astray, Raregen replaced with no issues, their communication is excellent. I would highly recommend to anyone who wants a good quality very reasonably priced human hair wig.
Birthday treat
Bought a Ravelle 16” as a birthday treat to myself, and oh my, it is so beautiful. Took it to a local wig shop to have the fringe cut she put a little bit of shaping on the sides and had a couple of inches off the length as well. Even the salon was impressed with the quality and she said she sees some terrible HH wigs people buy online.
It’s just how my hair used to be I want more in this colour it’s so natural. Thanks Raregen please do other styles in this colour.
I was afraid to order a wig on-line…
I was afraid to order a wig on-line after having a bad experience with another company several years ago, but The Dora wig was so beautiful I had to try it. The sizing instructions were easy and the wig fit perfectly. It's my first real hair wig, I was amazed at how soft and natural it looked. And the packaging is wonderful, like a surpise present. I like it so much I bought another one!
The wig itself is very comfortable
The wig itself is very comfortable and realistic, doesn’t feel anything like a wig at all , however the only thing that let me down was the colour wasn’t as expected, there is also a delay with questions/problems as there is a time difference , I will however be ordering again from here as it’s the best wig I have worn so far

Reply from Raregen
Great shipping & communication
Great shipping & communication, beautiful packaging. The color was not as pictured, so I did have that changed and suited to my taste. Also had it cut into a shorter bob style. Beautiful wig, the hair is soft & natural, the cap is comfortable & works well with my wig cap.
Quick shipping
Quick shipping. Wig is exactly as described and beautiful. I’ll be taking it to my beautician to add bangs and shorten a couple of inches.
I wish the lace had come pre-cut.
Beautiful hair and amazing customer…
Beautiful hair and amazing customer service and support.
Excellent customer service and great…
Excellent customer service and great priced quality wig. Second one ordered from you guys.
Very friendly good and personal contact…
Very friendly good and personal contact helpful
High quality-excellent service
This is an excellent customer service company with high quality wigs to fit the needs of diverse customers. I’m very satisfied and I recommend them to customers who need a wig and embark on this journey.

Reply from Raregen
Outstanding wigs
I couldn’t be more thrilled with Dora! The pureHand cap type is perfect for me having lost my hair to chemotherapy but also suitable if you have hair, I felt I’d lost my identity and most definitely my confidence, Dora has restored that, not to mention the fabulous customer service support who patiently and knowledgeably helped guide me through all my different options from sizing to colour choices etc. I couldn’t have hoped for more from Dora, perfect colour, amazing comfortable fit, outstanding remy hair quality and great value! Take it from me a hairdresser of over 30 years, so versatile too, easier and quicker to style than your bio hair, just pop her on your wig block and go from smooth to wavy, giving yourself a different look to match your mood not to mention no need for root touch ups and trims every month saving you the salon expense she pays for herself in just a couple of months! So even if your reasons for wearing a wig are health related or you just fancy fantastic hair, from a different colour to a different length, I definitely recommend not only Dora but any other amazing wigs from this wonderful company.

Reply from Raregen
Simply amazing natural beautiful wigs
I am simply amazed with Genevieve 🩷cannot believe how she makes me feel!!! She is the BEST EVER! I love all your wigs and will never use another company. The wigs are top quality, natural, lightweight, comfortable and simply gorgeous also
Beautifully packaged. I feel so glamorous and confident especially in time for the festive season. The customer service is second to none and I really feel like part of a caring family. Thank you to all your amazing team and cannot recommend Raregen enough. Thank you for making me feel so special 🩷

Reply from Raregen
Best wigs ever
Best wigs ever! Natural and light! I have been wearing them for years and only buy this brand and one other.

Reply from Raregen

Reply from Raregen
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