Megan helped me brilliantly with a couple of last minute requests. After my normal fitting came up a little large, Rathbones swiftly dispatched a new suit arriving next day. Brilliant service and supe... See more
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Over the moon with Rathbones Tailor, I had a sizing issue (my fault) at the very last minute (wedding hire) and after one quick email and a fast response, Megan sorted this within 1 hour and had a new... See more
Fantastic service and communication throughout. The customer service provided by Megan was absolutely first class. Every step was so easy, including when I needed to swap an item at very short notice.... See more
Our first hire for this year’s Royal Ascot and the service we received was amazing. The Morning suit, waistcoat, shirt, tie/pocket square & top hat were delivered by DPD well in advance giving us... See more
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Company details
About Rathbones Tailor
Written by the company
Men's online formal-wear rental business with a focus on sartorial elegance. From weddings to horse races, burns nights to bar mitzvahs; we're in your corner. With an extensive range of suit ensembles, hand curated by a team of in-house stylists, you're guaranteed to turn heads for all the right reasons. Make sure you're prepared for all that extra attention. Rathbones Tailor offers an at home try-on service as well as free size swaps on final orders. Any questions, don't hesitate to reach out: help@rathbonestailor.comJust remember, when people ask 'Who's your tailor?'
Rathbones Tailor
Contact info
United Kingdom
- help@rathbonestailor.com
- rathbonestailor.com
4.7
Excellent
509 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Amazing service from start to finish!
I cannot recommend Rathbones Tailor highly enough. The service provided by all members of the team was incredible. I was guided through exactly how the process works with an initial phone call. I then used their try on service to ensure my suit fit perfectly for the big day. My order of 10 suits was handled perfectly with excellent customer service. Some of the suits did not fit perfectly but that was no trouble at all, replacements were sent out the very next day. This was a very stress free process and the quality of suits was amazing. Me and my 9 groomsmen looked so sharp and received many compliments. If you are looking for wedding suits for a grooms party look no further than Rathbones Tailor!
July 24, 2023
Reply from Rathbones Tailor
That's what we love to hear Shaun! We hope you had a fab time at your event and we would love to hear from you again and dress you for your next event!
The RT team
Reply from Rathbones Tailor
Peter! Big thanks to you for the review!
Always here if you are in need of another suit rental for your event!
The RT team
Rathbones made my first suit hire…
Rathbones made my first suit hire experience very easy, amazing communication, sharp delivery and the suit quality was great
July 13, 2023
Reply from Rathbones Tailor
Hiya Josh
Thanks so much for the great review, glad to hear we made your first suit rental experience a memorable one! Hopefully it won't be your last time renting and we will hear from you soon.
All the best
The RT Team
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Great customer service
Great customer service, delivered on a really tight deadline and available on WhatsApp to discuss changing sizes if necessary. High Street businesses were not as helpful.
July 18, 2023
Reply from Rathbones Tailor
Tom!
Chuffed with this review! Thanks very much- it was a pleasure suiting you up, even on a tight deadline
Here if you need us for your next event.
The RT Team
Reply from Rathbones Tailor
The early bird catches the worm!
So glad you enjoyed the Rathbones tailor experience Paul! Hopefully we will hear from you again soon.
All the best
The RT team
Very good service
Very good service. The suit was of good quality, fitted me perfectly and in excellent condition. Returning it was very easy dropping it about 5 miles from where I was staying at the local DPD collection point.
July 6, 2023
Reply from Rathbones Tailor
Hi Andrew
Cheers for taking the time to write this review.
We aim to make the Rathbones Tailor experience easy for our customers, so we are super cuffed this was the case for you and our customer service was up to scratch.
Always here for your next event1
The RT team
Support team were extremely helpful...
Support team were extremely helpful and suggested adjusting delivery date to allow for changes in measurements. Got suits out to all of our addresses and we're great and getting things adjusted. Made the whole process much easier and less stressful. Really quick responses too which made the whole experience great.
July 2, 2023
Reply from Rathbones Tailor
Hiya Jonathan, thank you very much for taking the time to leave us a review. They are gold dust for an online business like ours so we are very grateful indeed.
Glad the Rathbones Tailor experience was a good one, and we hope to hear from you again for a tuxedo come silly season!
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Fantastic customer service
Fantastic customer service! Really clear instructions for both measuring and the process steps. We had to make changes to a jacket, shirt and trouser sizing and within 2 days had received the new set - that fitted beautifully. High quality tuxedo and able to choose the choice of handkerchief colour to match in with wife's outfit colour. Cannot recommend highly enough!
July 6, 2023
Reply from Rathbones Tailor
Caroline! Thank you very much indeed for choosing us to dress you for the event and for the kind words. As an online business, reviews are gold dust! Glad it was a positive experience, here next time we are needed. Until then, go well. All the best from the Rathbones Tailor team.
Highland Suit Rental
I rented a kilt and Jacket from Rathbones and I have difficulty in finding fault with the service or the actual items.
The return was really easy as well.
I would definitely recommend.
July 2, 2023
Reply from Rathbones Tailor
Hiya Jon, thank you for the kind words and taking the time to write them. Chuffed! Glad your Rathbones Tailor experience was a positive one. Here when needed again!
Highly recommend black tie rental
Would highly recommend this rental service. I made an order for the Michael Kors tuxedo which promptly arrived a few days later. When the order arrived the jacket was a perfect fit on the shoulders but a bit too small in arm length. I sent an email to their customer service team, and a extremely helpful employee (shoutout to Megan) very quickly replied and exchanged a number of emails with me discussing the options and which replacement size would be the best fit. The replacement arrived within 48 hours of the initial delivery and fit much better.
Overall I was really happy with the service provided and the quality of the tuxedo as well.
My one suggestion would be to improve the size guide online by measuring each jacket size and listing the chest, arm and body measurements to help people select the right choice first time.
July 3, 2023
Reply from Rathbones Tailor
Aidan you legend. Thank you very much for the review and feedback. We know Megan is a gem but great to hear it from our customers as well!
Thank you for the sleeve length feedback. It's something we are looking at currently and how best to show on the site.
We hope to hear from you in the not too distant future when an event calls for a bit of dressing up! Until then, go well!
great experience
Great quality and fit. Generous duration of rental. Plenty of sizing options. Really fast delivery and return options are good.
No complaints and will happily return and refer
July 3, 2023
Reply from Rathbones Tailor
Chuffed with that Joe! Thank you very much for taking the time to leave a review. And a glowing one at that. You know where we are next time you're in need of a formal hire. Until then...
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Excellent experience
Excellent experience. They helped me with a short notice requirement and did a great job. They were very patient with my questions, and although I was sceptical of doing things via Whatapp, it worked brilliantly. Thank you again!
July 2, 2023
Reply from Rathbones Tailor
Elspeth you legend. Thanks for trusting the gang, it was a pleasure to help you out. Thank you very much for the kind words, here when needed again! All of the Rathbones Tailor team.
Morning suit rental
I rented a morning suit from Rathbone’s for my son’s wedding. The suit arrived on time and was very smart.
The jacket was slightly too big, but Rathbone’s immediately sent me an extra jacket at a smaller size in time for the wedding.
They have provided throughout an efficient professional service, which I have been very impressed with, and will definitely be using them again.
June 22, 2023
Reply from Rathbones Tailor
Main man Heath. Fabulous to read such a glowing review, chuffed you've had a positive first experience with Rathbones Tailor. I hope the wedding was a belter, we look forward to seeing some pics!
Arrived in plenty of time
Arrived in plenty of time, super helpful customer service - Would use again, great suits, clean and in near new condition.
The only negative is they use DPD as the courier service, they said they missed us but they never tried to come to the office. So I had to collect it from a pickup center.
June 25, 2023
Reply from Rathbones Tailor
Martin! Love to hear the suit and the service were up to scratch.
99/100 DPD are the bees knees. However I hear your pain on the failed attempt of delivery. We do feed all of these instances back to DPD in the hope that improvements are made.
Hopefully, if you use Rathbones Tailor again, DPD will play ball and deliver the service you and we both pay for!
All the best and have a fab rest of the summer!
Excellent service
Excellent service, friendly staff, quick delievery. Will use them again, definitely.
June 29, 2023
Reply from Rathbones Tailor
What a review! Things we love to see. Here when you need us again pal!
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Amazing Service
Amazing Service! Arrived perfectly on time and fitted amazing. High quality suit.
June 28, 2023
Reply from Rathbones Tailor
Love to hear it Enrik! Chuffed it was a good experience with us. Here next time you need us!
Fantastic service
Fantastic service, great suits, good price and wonderful, personal customer service from Megan!
June 29, 2023
Reply from Rathbones Tailor
Hiya James, lovely to hear Megan pulling out all the stops. Big slap on the back for her. Glad you had a positive experience, we look forward to hearing from you next time you're needing to suit and boot!
Reply from Rathbones Tailor
Ron the man. Thank you for the kind words, glad it was a pain free experience and we hope to hear from you again soon!
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