Was dubious of buying online and not being able to physically see the product looked on loads of sites Ratten Park was by far the best choice and value for money. I ordered mine on Saturday and it arr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Rattanpark Garden Furniture
Contact info
6 Leyland road , BH12 6HB, Dorset, United Kingdom
- info@rattanpark.co.uk
- rattanpark.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product fast response
What fantastic service
What fantastic service. Forgot to order the cover and they sent it to me under separate cover free postage. Always come back to any questions quickly Would highly recommend
The rattan set is also good value
Excellent service
Excellent service, delivery on time and delighted with our garden furniture, good quality and very good value! Thank you.
Left hand corner set
We were very pleased with our left hand corner set and covers lovely quality for the price very quick delivery would definitely recommend.
After a lot of shopping around about 4…
After a lot of shopping around about 4 years ago now for some garden furniture. Which came with endless delays, and cancellations. Along with finally having my order delivered, it was actually too completely different sofa sets, which was supposed to be to complete a corner sofa.. that obviously got returned. Then I found a rattan Park.. such amazing quality and service. It’s still good as new today..The added bonus was that I needed a cover for it since I’ve moved House, and no longer had my pergola . I was so happy to find that you still sell that same Cambridge garden set.. so I knew that the cover would be perfect. So once again, from ordering to delivery, and obviously the product itself. Outstanding yet again.. I could not recommend rotten Park more.
Rattan sun lounger and side table
We ordered a rattan sun lounger and side table and were very happy with our purchase. The delivery was efficient, and both items met our expectations. Great service and good quality products.
Fantastic furniture at a great price
Fantastic furniture at a great price. So happy we chose the Cambridge Range Large Modular Sofa set plus two extra arm chairs in rustic grey. Bit of a faff assembling the arm chairs but that is a minor quibble. Highly recommended.
First class service
First class service! Sofas had to be pre-ordered & wanted to be sure that they would arrive in 2 weeks. Speedy responses to my online enquiries. Didn’t over promise to get sale but gave reassurance that order would be dealt with as a priority. It was - received within 1 week.
Fantastic garden furniture …
After weeks of researching and visiting stores, we chose Rattan Park and couldn't be happier with our decision. Although we were initially hesitant about buying garden furniture online without seeing it in person, the whole experience was excellent—from the prompt customer service to the fantastic delivery by TWA Logistics.
The Cambridge corner set with armchairs exceeded our expectations. The quality is outstanding, the cushions are incredibly comfortable, and the colour is even more beautiful than in the photos. We are absolutely delighted with our purchase and would highly recommend Rattan Park to anyone looking for high-quality garden furniture.
Rattanpark Corner Garden Sofa Set
Excellent Furniture. This is the 3rd Garden Sofa Set our family has purchased from them. Fantastic customer service. Kept fully updated with progress and was delivered on time and on the day we requested. Would highly recommend Rattanpark.
Customer service
Excellent customer service from the…
Excellent customer service from the seller.
We had a small issue with the delivery initially, but this was nothing to do with the seller and was an issue with their shipping company. Daniel at Rattan Park was very helpful and sorted everything out for me, going above and beyond to make sure we had everything and even allowing us to buy an additional chair outside of the package to make our furniture perfect for our needs. I cannot fault us attention to his customer needs and its so refreshing to actually to deal with a real person, who actually cares.
The furniture is of a very high quality, we will definitely be using Rattan park for our furniture going forward.
Thank you for everything you did for us Daniel..!!
Purchased on May 1st. Arrived 2 June and worth the wait.
Great furniture and worth the wait.
I purchased my order in 1 May hoping for an arrival in 3-5 days as advertised.
Only on receipt of the invoice did I realise that it was a pre order and I was told its arrival was the end of the month.
It arrived on 2 June. This was frustrating, especially with all the great weather we had in the last couple of weeks in May. The furniture finally arrived at the warehouse. The delivery company were fantastic and kept me informed of progress and their tracking system is excellent.
The guy who actually delivered the patio furniture was so helpful and couldn’t have been any better.
The patio furniture itself was worth the wait. First impressions are it looks good, decent quality and very comfortable. Now all we need is the weather.
RattanPark really care about their products, their customers, and their reputation.
It was frustrating to have to wait but worth it when the patio furniture finally arrived.
I would have given Rattan Park 5 stars had delivery not been delayed.
Talia corner set with two chairs
Ordered a talia corner set with two chairs and it’s the perfect size. It’s not the quality of my Nova suite but also didn’t cost as much so🤷♀️. Only time will tell how it measures up. I ordered the covers which when I tried them fit really well so hopefully they will protect the furniture.
Excellent customer service from both…
Excellent customer service from both the seller and delivery company. When I had trouble with my online purchase, the gentleman I spoke with at Rattan Park was very helpful and reserved me a set of furniture which was delivered promptly. Furniture seems good quality and easy to assemble. You actually got to speak with real people!
I honestly can’t fault this company
I honestly can’t fault this company. From start to finish they were amazing! They really give you excellent customer service. Any questions and they’re on the phone.
That’s just the start. The quality of the furniture is fantastic. Even the furniture covers are such good quality. It really surpassed my expectations all round.
If you’re wanting excellent furniture, service and delivery, choose Rattan Park. I would definitely buy from them in the future. Now I can enjoy the summer in the garden. Thank you so much!
Quick delivery.
Quick delivery.
Driver very helpful
Corresponding with company by email. Had a quick outcome
Excellent
Excellent. Top of list for service, prise, FREE delivery and the quality is there too. Nice people to deal with.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








