Rattanpark Furniture Reviews 

1,278
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company, sharing how pleased they are with their new purchases. Customers frequently praise the incredibly fast delivery times and the outstanding overall quality of the garden furniture sets available on the site. People note that the items arrive safely packaged, are reasonably priced, and feature very comfortable cushions that make outdoor relaxation enjoyable. However, some people mentioned minor issues with incorrect or ill-fitting furniture covers that did not properly match their specific sofa sets. A few reviewers also experienced unexpected delivery delays, communication challenges, or confusion regarding pre-ordered items arriving later than initially anticipated.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting sturdy construction and comfortable, thick... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, frequently praising prompt and efficient shipping... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and delight regarding the... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of swift... See more

Service

People report positive experiences with service, highlighting exceptional support and smooth communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was dubious of buying online and not being able to physically see the product looked on loads of sites Ratten Park was by far the best choice and value for money. I ordered mine on Saturday and it arr... See more

Rated 5 out of 5 stars

Ordered on Monday, delivered on Friday! I initially panicked once I'd placed the order, worrying I had ordered from a dodgy Facebook advert, as my order went to 'out for delivery' status, without... See more

Rated 5 out of 5 stars

First class service! Sofas had to be pre-ordered & wanted to be sure that they would arrive in 2 weeks. Speedy responses to my online enquiries. Didn’t over promise to get sale but gave reassurance th... See more

Rated 5 out of 5 stars

The furniture is really lovely. Excellent quality and very comfy. I contacted the company as one of the covers has a small pull in it upon opening. Daniel from customer services sent not just 1 but 2... See more

Company replied


Company details

  1. Garden Furniture Shop
  2. Outdoor Furniture Store

Written by the company

Rattanpark Garden Furniture


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,278)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

What fantastic service

What fantastic service. Forgot to order the cover and they sent it to me under separate cover free postage. Always come back to any questions quickly Would highly recommend

The rattan set is also good value

June 26, 2026
Rated 5 out of 5 stars

After a lot of shopping around about 4…

After a lot of shopping around about 4 years ago now for some garden furniture. Which came with endless delays, and cancellations. Along with finally having my order delivered, it was actually too completely different sofa sets, which was supposed to be to complete a corner sofa.. that obviously got returned. Then I found a rattan Park.. such amazing quality and service. It’s still good as new today..The added bonus was that I needed a cover for it since I’ve moved House, and no longer had my pergola . I was so happy to find that you still sell that same Cambridge garden set.. so I knew that the cover would be perfect. So once again, from ordering to delivery, and obviously the product itself. Outstanding yet again.. I could not recommend rotten Park more.

May 28, 2026
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Rated 5 out of 5 stars

Fantastic furniture at a great price

Fantastic furniture at a great price. So happy we chose the Cambridge Range Large Modular Sofa set plus two extra arm chairs in rustic grey. Bit of a faff assembling the arm chairs but that is a minor quibble. Highly recommended.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service! Sofas had to be pre-ordered & wanted to be sure that they would arrive in 2 weeks. Speedy responses to my online enquiries. Didn’t over promise to get sale but gave reassurance that order would be dealt with as a priority. It was - received within 1 week.

May 26, 2026
Rated 5 out of 5 stars

Fantastic garden furniture …

After weeks of researching and visiting stores, we chose Rattan Park and couldn't be happier with our decision. Although we were initially hesitant about buying garden furniture online without seeing it in person, the whole experience was excellent—from the prompt customer service to the fantastic delivery by TWA Logistics.

The Cambridge corner set with armchairs exceeded our expectations. The quality is outstanding, the cushions are incredibly comfortable, and the colour is even more beautiful than in the photos. We are absolutely delighted with our purchase and would highly recommend Rattan Park to anyone looking for high-quality garden furniture.

May 23, 2026
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Rated 5 out of 5 stars

Rattanpark Corner Garden Sofa Set

Excellent Furniture. This is the 3rd Garden Sofa Set our family has purchased from them. Fantastic customer service. Kept fully updated with progress and was delivered on time and on the day we requested. Would highly recommend Rattanpark.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the seller.

We had a small issue with the delivery initially, but this was nothing to do with the seller and was an issue with their shipping company. Daniel at Rattan Park was very helpful and sorted everything out for me, going above and beyond to make sure we had everything and even allowing us to buy an additional chair outside of the package to make our furniture perfect for our needs. I cannot fault us attention to his customer needs and its so refreshing to actually to deal with a real person, who actually cares.

The furniture is of a very high quality, we will definitely be using Rattan park for our furniture going forward.

Thank you for everything you did for us Daniel..!!

May 31, 2026
Unprompted review
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Rated 4 out of 5 stars

Purchased on May 1st. Arrived 2 June and worth the wait.

Great furniture and worth the wait.
I purchased my order in 1 May hoping for an arrival in 3-5 days as advertised.
Only on receipt of the invoice did I realise that it was a pre order and I was told its arrival was the end of the month.
It arrived on 2 June. This was frustrating, especially with all the great weather we had in the last couple of weeks in May. The furniture finally arrived at the warehouse. The delivery company were fantastic and kept me informed of progress and their tracking system is excellent.
The guy who actually delivered the patio furniture was so helpful and couldn’t have been any better.
The patio furniture itself was worth the wait. First impressions are it looks good, decent quality and very comfortable. Now all we need is the weather.
RattanPark really care about their products, their customers, and their reputation.
It was frustrating to have to wait but worth it when the patio furniture finally arrived.
I would have given Rattan Park 5 stars had delivery not been delayed.

May 1, 2026
Rated 4 out of 5 stars

Talia corner set with two chairs

Ordered a talia corner set with two chairs and it’s the perfect size. It’s not the quality of my Nova suite but also didn’t cost as much so🤷‍♀️. Only time will tell how it measures up. I ordered the covers which when I tried them fit really well so hopefully they will protect the furniture.

May 10, 2026
Rated 5 out of 5 stars

Excellent customer service from both…

Excellent customer service from both the seller and delivery company. When I had trouble with my online purchase, the gentleman I spoke with at Rattan Park was very helpful and reserved me a set of furniture which was delivered promptly. Furniture seems good quality and easy to assemble. You actually got to speak with real people!

April 28, 2026
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Rated 5 out of 5 stars

I honestly can’t fault this company

I honestly can’t fault this company. From start to finish they were amazing! They really give you excellent customer service. Any questions and they’re on the phone.

That’s just the start. The quality of the furniture is fantastic. Even the furniture covers are such good quality. It really surpassed my expectations all round.

If you’re wanting excellent furniture, service and delivery, choose Rattan Park. I would definitely buy from them in the future. Now I can enjoy the summer in the garden. Thank you so much!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Top of list for service, prise, FREE delivery and the quality is there too. Nice people to deal with.

May 7, 2026
Unprompted review

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