Had a vehicle collection at Northampton site and recieved outstanding customer service from site manager (Andy). Please accept my apologies if I got the name wrong. The point is, the site manager made... See more
Company replied
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Review summary
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I’ve bought a good few vehicles and bikes from Shildon branch and to be honest I’ve made more money flipping cars bought there rather than at BCA . My only few gripes is the use of the forklift and a... See more
Company replied
RAW2K is exactly what you should expect from an honest auction. No tricks by the experienced traders to force you to buy a hidden disaster. You should only pay attention to the information and avoid o... See more
Company replied
Car not bad for the money, but photos on raw2k lack definition, so it's hard to tell really what condition the car is actually in.
Company replied
Company details
Written by the company
RAW2K is the UK's premier online car auction website for the trade and public. We have 1000's of used, salvage and seized vehicles for sale in our daily and weekly online auctions. Browse through our online stock of vehicles including cars, vans, motorcycles and scooters for sale. All you need to do is register or login to start bidding on one of our vehicle auctions today!
Contact info
United Kingdom
- raw2k.co.uk
3.8
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Last I bought the car was not written…
Last I bought the car was not written all damage ...engine was juddering and they didn't mention nothing...
March 16, 2026
Reply from RAW2K
Thank you for your review! We are sorry that you had a negative experience. If you could email us at Admin@Raw2k.com so we can assist and look into this matter.
Pretty good
I’ve bought a good few vehicles and bikes from Shildon branch and to be honest I’ve made more money flipping cars bought there rather than at BCA . My only few gripes is the use of the forklift and a lot of the vehicles have had splashes of concrete on them due to the building work going on there . Also not all the vehicles are sold on behalf of the police which it states in the listing which is a bit of false advertising which they need to sort before someone mentions it to trading standards.
April 9, 2026
Unprompted review
Reply from RAW2K
Thank you for your review! We always ask that if there's any issues at all to email our team at Admin@Raw2k.com so we can assist with matters, your reviews matter as it allows us to improve.
Last few cars have all had major faults…
Last few cars have all had major faults that could easily have been picked up via the basic checks done.
Water leaks
Over heating
Power steering fluid leaks
Bodywork damage undisclosed
Getting to the point where I think it’s being done on purpose. Don’t think we will be using this auction much longer
March 26, 2026
Reply from RAW2K
We are sorry that you have had this experience. Vehicles was not mechanically inspected and it is a salvage auction on behalf of the police. We do ask that you email us at Admin@Raw2k.com so we can look into these matters.
The best car auction ever with low fees…
The best car auction ever with low fees and good services 5 STARS
March 25, 2026
Reply from RAW2K
Thank you very much for your review!
A great company but don’t like the £50…
A great company but don’t like the £50 plus vat collection fee !
Unnecessary!
March 30, 2026
Reply from RAW2K
Thank you for your review! Please note that the £50+VAT is same day collection fee. If you d have any queries you are always welcome to email us at Admin@Raw2k.com
Very professional
All very straight forward...when I had a inquiry got back to me rhe same day .
March 26, 2026
Reply from RAW2K
Thank you very much for your review! We always do our best to get back to our customers or bidders :)
It said the car starts and drives it…
It said the car starts and drives it didn't drive as rear Controle arm snapped also said the car had a logbook it didn't I'm not happy with this one if Im honest
The lot I'm referring to is 326620 chrysler 300c crd srt the account wasn't suspended at the time I collected and I believe that you mentioning my account status is against data protection my account status should never be public knowledge and should always be treated with high confidentiality
March 25, 2026
Reply from RAW2K
We are sorry you have had this experience. We are unable to identify the vehicle you are reviewing. Please note that our team can always assist if you email us at Admin@Raw2.com. As you are aware that you are able to inspect a vehicle at time of collection to which if it does not meet the specification, you can refuse the vehicle for a full refund.
Reply from RAW2K
Thank you for your review! As always at RAW2K we do our up most to ensure all information is accurate and as it states. :) You know where we are, if you need us again.
Very Good but some cars are expensive…
Very Good but some cars are expensive for an auction
March 25, 2026
Reply from RAW2K
Thank you for your review. As you now it is a live auction and anything can happen.
I’ve used Raw2k numerous times to buy…
I’ve used Raw2k numerous times to buy off road bikes and electric bikes , positive experience, members of staff are brilliant at the depot. They are quick to respond with emails as well
Just wanted to say thank you and I’ll see you again soon
March 31, 2026
Unprompted review
Reply from RAW2K
Thank you very much for your amazing review! We are always here to help you :)
Reply from RAW2K
Thank you very much for your review!!!
Reply from RAW2K
Thank you very much for your review! At RAW2K that what we want, good service for our customers!
The best company in uk 🤩
March 27, 2026
Unprompted review
Reply from RAW2K
Thank you very much for your review!
Reply from RAW2K
Thank you for your review!!!
After winning lot no 325824 I paid raw…
After winning lot no 325824 I paid raw straight away as always. Only to be told the car was on hold from gbe recovery, 4 days later it was finally able to be sold to me. The lad did say the storage charges wouldn’t be applied. Upon arranging a time to collect my driver gets there and was made to wait around for nearly 2 hours. And to finally take the piss,gbe recovery said I have to pay a loading fee. Even though it was clearly stated in the auction terms that the fee was included in the final invoice. Raised this with raw. They say to contact gbe. But I’m not buying from gbe I’m buying from raw. Raw don’t want to do anything about it. So just beware if bidding on items from Birmingham gbe as you will have extra charges. 🤬. Now having to wait 31 days so I can have a face to face meeting about the loading fee. After raw gave my refund to there clients instead of me. Somehow the emails was “confusing” so they are still refusing to pay me. I will be posting all the emails from both sides in order. To show what sort of crap I have had to deal with over £40
March 24, 2026
Unprompted review
Reply from RAW2K
We are sorry that you have experienced this. At RAW2K we do what we can to ensure our customers have all the assistance possible. We will look into this on your behalf.
Bought a vehicle from Raw2k auction…
Bought a vehicle from Raw2k auction from a client: GBE recovery in Birmingham and a total joke of a company as they pulled out of the deal on 2 occasions!!! Purchased from Raw2k auction many times and never had any other issues. I had to consult my bank to get a refund on the second occasion, as my emails were ignored and no email was received on 17/03/26!! I had sent several emails but had no response!!
March 5, 2026
Reply from RAW2K
We are sorry that you experienced this. GBE is an independent agent auctioning on our platform. Vehicles can be pulled from auction at any moment at the request of the client. You had been provided the opportunity to see if you wished to receive the vehicle prior to its' second auction, due to you to winning 1st time, as a gesture of good will. This was disregarded. You had been responded to via email ref a refund for the second auction on the 17/3/26, explaining it would take up to 48 hrs to be received back. You were not ignored.
Reply from RAW2K
Thank you very much for your review! At RAW2K we do our up most to ensure good communication and assistance where possible!
Reply from RAW2K
Thank you very much for your review!!!
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