RAW2K is exactly what you should expect from an honest auction. No tricks by the experienced traders to force you to buy a hidden disaster. You should only pay attention to the information and avoid o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a vehicle collection at Northampton site and recieved outstanding customer service from site manager (Andy). Please accept my apologies if I got the name wrong. The point is, the site manager made... See more
Company replied
I’ve bought a good few vehicles and bikes from Shildon branch and to be honest I’ve made more money flipping cars bought there rather than at BCA . My only few gripes is the use of the forklift and a... See more
Company replied
Car not bad for the money, but photos on raw2k lack definition, so it's hard to tell really what condition the car is actually in.
Company replied
Company details
Written by the company
RAW2K is the UK's premier online car auction website for the trade and public. We have 1000's of used, salvage and seized vehicles for sale in our daily and weekly online auctions. Browse through our online stock of vehicles including cars, vans, motorcycles and scooters for sale. All you need to do is register or login to start bidding on one of our vehicle auctions today!
Contact info
United Kingdom
- raw2k.co.uk
3.8
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We found the whole process very easy…
We found the whole process very easy very friendly staff on collection, car was as stated on advert, very happy
April 21, 2026
Reply from RAW2K
Thank you for your review! As always at RAW2K we do our up most to ensure a smooth process :)
Incorrect information given about a…
Incorrect information given about a car, nothing mentioned about structural damage, they only mentioned Start/No drive, what a shame.
April 27, 2026
Reply from RAW2K
We are sorry that you feel this way. As this is a salvage auction vehicles are not mechanically inspected. If information is not as it states then do email us at Admin@Raw2k.com, so we can look into this. But do note that at time of collection, you are in your full rights to inspect a vehicle and refuse if not as it states.
I had a situation when I was buying a…
I had a situation when I was buying a car, but the description of this car did not describe the damage to the right sill, which I had to repair at a high cost, this company does not respond to my messages. I do not recommend buying a car here.
April 20, 2026
Reply from RAW2K
We are sorry that you have experienced this. It is important to note that you are in your full rights to inspect a vehicle at time of collection and if not as it states refuse the vehicle for a full refund. If you wish to discuss please do email Admin@Raw2k.com so a colleague can try and assist.
You bid on your own cars
April 17, 2026
Reply from RAW2K
We are sorry that you feel this way. We do not bid on vehicles. If you wish to discuss and go over any query, you are welcome to email us at Admin@Raw2k.com.
Reply from RAW2K
Thank you for your review! I have let the staff know. As always we are here to help!
My account has been suspended because…
My account has been suspended because you guys offered me a car after the original winner didn’t want the car so I lost the auction but still got offered the car I agreed to £2000 total including fees which you guys didn’t hear me out as a Custsmer and just added to my account I agreed to 2k total not over further more you guys offered me the car and didn’t listen to what I was saying and added it without me fully agreeing
April 15, 2026
Reply from RAW2K
We apologise for the confusion with this, an automated response in regards to the rejection of the bid. To clarify you had bid £2000 and sent an underbid offer. The fees would not be included in the £2000. It would have been £2000 plus fees.
This has since been rectified and a colleague has reached out to you regarding this. Please note if you have any issues you are welcome to email Admin@RAW2K.Com
Car not bad for the money
Car not bad for the money, but photos on raw2k lack definition, so it's hard to tell really what condition the car is actually in.
April 22, 2026
Reply from RAW2K
Thank you for your review! I will pass this feedback onto the staff that image. As always we do what we can to help! :)
Reply from RAW2K
Thank you for your review!
Always a hassle free experience
Always a hassle free experience. Used RAW2K many times and never had an issue.
April 7, 2026
Reply from RAW2K
Thank you for your review! We are pleased that you had such a great experience with RAW2K!
The e-bike was not as described
The e-bike was not as described
Infact it was a piece off crap
They take bad photos and give a crap description
Payed 2300 for it and it needed another 1000 spent on it
Can buy a used one in good condition way cheaper
April 14, 2026
Reply from RAW2K
We are sorry that you experienced this. We know that we have assisted you with this matter. You were provided a full refund and you know that it is a salvage auction selling on behalf of the police.
Cars described very well and quickly to…
Cars described very well and quickly to respond to messages
April 7, 2026
Reply from RAW2K
Thank you for your review!!! If you need us you know where we are and where to ask for assistance.
Good allround exporemce good at…
Good allround exporemce good at collection yards
Ease of pay.ent
Time to collect item
April 13, 2026
Reply from RAW2K
Thank you for your amazing review! We like it when everything runs smoothly.
Bike had undisclosed major damage
Bike had undisclosed major damage. Tried to contact you, got nothing back. I will be resubmiting my complaint and uf I don't hear back i will make a claim through small claims court.
**Further to my 1 star review, i finally got my money back. I have only given you 3 stars as it took a number of emails and a threat of court to do it.
April 13, 2026
Reply from RAW2K
We are sorry you have experienced this. Thank you for emailing us at RAW2K and we are pleased that we have bene able to assist in resolving this issue.
Some matters will take time as all information is required to be reviewed, it is important to note at time of collection individuals are able to inspect vehicles and if not as it states able to reject a vehicle as per the T&Cs. As always we do our best to try and assist where possible. We thank you for your patience and understanding.
Sometimes good description of cars but…
Sometimes good description of cars but sometimes very less description needs to be written everything about the cars when for auction so that the customer does not have any surprises
April 7, 2026
Reply from RAW2K
Thank you for your review! As always we try our upmost to ensure we list what we can, but we do not mechanically inspect the vehicles. But as always we will always be here to help if anyone needs us.
Reply from RAW2K
Thank you very much for your review!
I bought first time car from you and…
I bought first time car from you and you didn’t mention that the car have a engine management problem.
Mr Gul
April 2, 2026
Reply from RAW2K
We are sorry you have had this experience. Our vehicles are sold as not mechanically inspected as it is a salvage auction. During collection you are able to inspect a vehicle prior to taking the vehicle off site. In addition if there's any issues highlighted, you are always welcome to email our team at Admin@Raw2k.com where we would always provide advice and assistance. when possible.
Raw2k admin has waved off the storage…
Raw2k admin has waved off the storage fees as a gesture of good will, they always do their best to help, thanks raw2k
April 13, 2026
Unprompted review
Reply from RAW2K
Thank you for your amazing review! As always we try our best to assist where possible! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.