Rawcharging Reviews 

Lack of extra charges warning - Lions Quay Resort, Oswestry.
I just got charged £192 for a 90min charge.
The hotel reception stated that it was due to the fact the car was left on overnight.
My issue is there are no warning signs stating these charges or the 2hr limit - just a card reader showing £35.
The 24hr call centre is a joke because they are a 3rd party and have no access to RawCharging's system.
This is just another example of large companies ripping off the public.

⭐ 1 star

Absolutely terrible experience with Raw Charging at Leeds, Junction 27. Trying to actually use the charger was incredibly frustrating. I attempted to authenticate through the app, and I also tried paying directly with my card — neither method worked.

After wasting a ridiculous amount of time trying to get the machine to work, I gave up. An EV charger is supposed to make charging straightforward, not leave you standing around trying multiple payment and authentication methods with nothing working.

Absolute waste of time. I won’t be using Raw Charging again.

Terrible, worst charging point I've used, 4 out of the 8 points not working. Downloading silly apps for them not to work. Avoid if you can. You also need to use your own cable .

Began a charge at Chichester, at no point was I shown or displayed a cost per KW. The charger said 1 hour to fully charge, went away came back and the car had gone from 12% to 37% for which I was charged £28 and the display still read 1 hour till fully charged. I contacted their support and was told this was partly a parking fee, not shown at the point which I believe is against regulations in the UK. They agreed to a partial refund and two months later nothing. Chichester council take note these should be removed from the site close to the town centre and is bad experience for visitors to your town. I believe that if this point covers charging and parking those fees should be displayed by law.

It all sounded so good - reserve a charging space at Chessington, £30 - know the car is charged by the time of leaving.

Drove over from Wales - got there well within the arrival window (before 2pm) they advised.

Car blocking the bay. Not charging - at least it was actually an EV I guess.

In many ways the fault of the owner, not the network, but the offering is so flawed that this (according to the Chessington staff) happens most days.

They'd emailed in advance to say in exchange for feedback they'd be refunding our booking charge, and did warn that blocked spaces are a possibility - but the fact they're unreachable in real time (given they say to contact them so they can try to direct to another space - spoiler there were none free) it all felt a bit hopeless.

Great concept - but without supervision/enforcement of some sort it just doesn't work.

I booked Bay 3 at Chessington World of Adventures through Raw Charging, but when I arrived another car was already parked in the bay, making it impossible for me to use the charger I had booked.

I contacted customer services at the time, but they were unable to help or offer a refund. I then followed this up by email, and despite waiting, I have received no response and no refund.

Overall, this has been a very frustrating experience. Poor communication, lack of support, and extremely slow if any response from customer services. I would not recommend Raw Charging based on this experience.

Photo evidence had been provided.

Would give 0 stars if possible, very poor company.